Hotels near Citania de Briteiros

"Loved it"

"Rooms are very cleaning and the staff was very helpful we don’t used the pool because was cold This was the second time we love Vila Gale hotels"

"Room was great, breakfast very good with a big selection, facilities are excellent, staff very polite and helpful."

"The room was fine. The balcony was fine. "

"I stayed in a very nice room."

"Lovely hotel. Fabulous housekeeping staff. Pedro at the front desk was exceptional. Would have been 5star but breakfast could have been better. While a delightful friendly young woman in the dining area she missed very simple things ie: burners either missing or not lit (cold eggs, sausage, peppers,) some tables not cleared, low on food stuffs (on multiple days. I hope it’s not punitive for her and more a learning opportunity as she was very personable."

"Staff were brilliant and the food was really nice The rooms were slightly basic "

"Rooms were neat and modern, staff were attentive and kind, breakfast was in abundance lots of choices in sweet and savory. Pool area is huge and the sauna was a plus for me after completing the Camino De Santiago."

"Unfortunately, when we arrived at the property, we got the information that it was overbooked and that they did not have a room available for us, I made the reservation 30 min. before arrival. The receptionist's approach to the issue was not very nice, no apology and that I should have checked my messages, so it was my fault that I went to the hotel to check-in (?!). He reallocated us to a sister property with a lower star rating (Hotel do Paço by Vima Hotels) nearby which by the way was not nice and not even close to what we originally booked. They were not very keen in helping with the invoicing procedure, I wanted to get the difference in rate refunded and while I had to contact Expedia (who were very helpful) our presence was just ignored in the reception without even a glass of water. The receptionist from the sister hotel wouldn't wait for us, she was very rude over the phone with her colleague and left leaving the key in a locker. Having to deal with this after a full day tiring trip was not really what we expected. Of course, overbookings can happen in every hotel, that is not the point, the point was the customer service this property provided and the friendliness which just did not exist."