Cité Rmel Holidays

The room was very nice, bed was quite comfortable slept fantastic. Visually esthetically pleasing to the eyes. Clean and didn't smell. Bathroom was also spacious with a great shower. Room Temperature was terrible however and quite warm as Air Conditioner was not working. I had set the controller to 16.5° Cold setting on maximum fan speed, window closed yet it did not cool the room in the slightest. It remained at "room temp 24.5" our entire stay. breakfast buffet was quite nice. many options to choose from, nothing tasted bland either. many drink choices as well. staff were fairly friendly and were helpful whenever asked a question, check in was simple mostly though having to fill out a career questionaire was a little odd. Stay at the room was quiet, no loud noises. if I ever return to tunisia might have to come back here for my hotel choice long as the air conditioner works next time. There is a bar hang out down stairs and a pool, pool is shallow to around 7ft deep. Small pool though. Rooms allow smoking, as had a ashtray. Couch is comfortable, though a firm foam. Unless youre a couple or solo shower warning: the outer wall of the bathroom is transparent glass so you can see into the shower from the bedroom if standing near the glass. Cleanliness: 5☆ Food options: 5☆ Room temperature: 1☆ Bed Comfort: 5☆ Bathroom/Shower: 5☆ Quietness: 5☆ View is okay. No balcony. Fix the AC and it's a near 5☆ experience.

The issue is the bad communication with expedia which they don’t resolve the problem professionally and they are not telling the truth about offer in the hotel until we arrived and have been informed by the hotel management. So I will never use expedia a gain and advice people to double check before they travel.

Simply terrific hotel, impeccable inside. Possibly the friendliest and most helpful hotel staff we've ever encountered! Thanks so much for making our Tunis vacation extra enjoyable:)

Super super super clean hôtel - no surprises when I entered the room and the bathroom and even the balcony was clean. Air conditioner worked great and no weird noises or leaking water from the air conditioner nor the faucets. Every corner was super clean and not dusty. Staff was super welcoming and friendly. My little dog enjoyed his stay and treatment by the staff and had access to pretty much everywhere in the hotel (not the restaurants of course!) the views of the lake and the terraces are amazing. Rooms are well soundproofed and we slept super well each night. Food was good and the hotel is well secured so we felt really safe. The staff are absolutely amazing and accommodating and the hotel is worthy of a million pictures but you have to go see for yourself ;) I will be definitely going back.

Everything was great !