Hotels near City Mall

"Room was great, service excellent"

"Beautiful all inclusive resort ! "

"Very much they passed all our expectations in every thing, breafast and the restaurant for dinner time, clean room, very friendly staff. Thank you, Ahmed"

"We did not have the room. They had over-booke their accommodation and we ended up looking for a place to stay for the night and getting a refund from expedia. This was purely due to the season greed and they would take money from locals paying more and through out those booked officially as we would get a refund. very inconviniencing and would never book them again. Very poor customer relations "

" We enjoyed our stay in Baobab resort hotel. The room were very clean and the staff were very courteous. Its family friendly as your have appartement options. We just wished it was a beach front hotel as stated on the pictures. We will nevertheless recommend it "

"Booked and paid through expedia, made 6 calls to the host without a response while waiting outside the apartments..An hour later, the host called me to say the apartment is not managed by themselves and that I should contact Expedia for a refund...Taken me a few days for my money to be returned. Expedia should ban such hosts that are fraudulent ...This is typical behaviour of hosts in Mombasa who are ruining the tourism industry in the area.."

"The rooms are very run down. And i killed 2 cocroach"

"very noisy at night because of rhe music coming from the bar/club and the room needs to be updated. But pools staff and the beach are fantastic."

"This was the worse experience I have ever had! We checked in on Saturday. Shortly after a few hours, where I discovered there was no hot water and one of the ACs were broken, we lost complete power. After 2 hours of the host asking us to wait in the dark, I decided to leave and check into another hotel. The whole time I was in the dark, the host kept reassuring me, the power would come back on. After leaving the place, the owner refused to give me refund claiming he did not know I left, when I clearly told the host we were leaving. Not being able to be compensated and being forced to stay at a place with no power leads me to believe no owner has no integrity and can not be trusted. I highly discourage anyone to reconsider who thinking of staying here. Again, the owner is refusing to compensate despite what happened."