If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
2 buildings
3 floors
Built in 2009
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Towels provided
Entertainment
32-inch LED TV with cable channels
Food and drink
Limited room service
More
Air conditioning (climate-controlled)
Desk
Free local calls
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Property is also known as
Hotel Azul Ciudad del Carmen
Azul Ciudad del Carmen
Azul Hotel & Restaurante Hotel
Azul Hotel & Restaurante Ciudad del Carmen
Azul Hotel & Restaurante Hotel Ciudad del Carmen
Frequently asked questions
Is Azul Hotel & Restaurante pet-friendly?
No, pets are not allowed at this property.
How much is parking at Azul Hotel & Restaurante?
Self-parking is free at this property.
What time is check-in at Azul Hotel & Restaurante?
Check-in start time: 1:00 PM; check-in end time: noon.
What time is check-out at Azul Hotel & Restaurante?
Checkout is at noon.
Where is Azul Hotel & Restaurante located?
Located in Justo Sierra, this hotel is within 1 mile (2 km) of Domo del Mar Convention Center and Church of Our Lady of Fatima. Carmen XXI Convention Center and Norte Beach are also within 2 miles (3 km).
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Azul Hotel & Restaurante Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 48 out of 111 reviews
10 - Excellent
48
Rating 8 - Good. 37 out of 111 reviews
8 - Good
37
Rating 6 - Okay. 18 out of 111 reviews
6 - Okay
18
Rating 4 - Poor. 4 out of 111 reviews
4 - Poor
4
Rating 2 - Terrible. 4 out of 111 reviews
2 - Terrible
4
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Corey
13 Mar, 2025
Liked: Amenities
Location
Corey
Stayed 1 night in Mar 2025
8/10 Good
Sandra
24 Oct, 2023
Liked: Staff & service, room comfort
really charming owner and great Indian food
this is an older hotel in a good spot with view of malecon and ocean on horizon, as shown in thumbnail picture. Room is small but adequate for an overnight. staff are very nice and friendly. the star of the show is the restaurant. against all odds, we had probably the best chicken masala anywhere and the lamb kabobs were heavenly. the very nice chef also fixed us an indian breakfast, fab roti and a chicken potato curried thing, very tasty and filling. the owner was friendly and has great plans for the neighborhood. in all a surprisingly great stop
There are only two good things about this hotel. Playa Norte and Malecon are just across the street. The rooms are so unpleasant with nonexistent WIFI and rarely warm water. Also, there is a bar just across the street that plays the loudest music until 3 AM. We regretted we booked and paid for 4 nights at this hotel. Was not possible to sleep. The owner could have done something about that.
Maybe talking to the bar people and asking them to turn the music down. I would not recommend this hotel to the worst enemy.
The hotel is NOT dog friendly at all. When we arrived the guy told us that he doesn’t accept dogs but because he had close to nobody in the hotel he agreed to let us stay the night. He charged us extra (which is fine) but asked us to keep our dog in a cage - which is NOT ok for a supposedly dog friendly hotel and NOT ok when we pay extra for our dogs (which we happily do as we ALWAYS travel with our dogs)
He gave us a room close to the septic tank, where the shower was not working (water was cold, and when it was finally warm (never hot), the pressure was ridiculous)
The bed are so hard it feels like you are sleeping on the floor, he made a big deal about our dogs but the beds were full of sand.
The hotel is across the beach but also across the bars so you can hear the music until 3am - didn’t really bother us but good to know if you are looking for quiet. The TV is also not working - again we didn’t care about this, but if you are hoping to relax with some TV forget it.
We really didn’t like the fact that the guy keep telling us that he didn’t like our dogs and told us what to do with them each time we crossed his path.
The staff is the unfriendliest ever and that’s all we do : travelling
This was really a bad experience
No servía el aire acondicionado, y estaba la temperatura a más de 40 grados, no me quedé porque no era posible hospedarte son aire acondicionado, y tampoco me regresaron mi dinero de la habitación