2/10 Terrible
Dewayne, AP
8 Jun,2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You do NOT want to stay here. The property is very dated and needs a lot of maintenance. This was rated as a 4-star hotel, but it’s barely worth a 1 star rating. The rooms are bare. The tiny little television doesn’t even work. The bed was hard. The building clearly marked “Baia Del Sole Hotel Reception” has NOT been the reception building in years. The taxi driver dropped me off there because of the sign. But when I tried to check in I realized it’s just a boarded up dilapidated building that apparently has been vacant for a long time. I asked a groundskeeper where to checkin and he told me the Mercure Hotel across the street had merged with the hotel some time ago and that’s where I needed to check in. I had to drag my bags across the street and some maybe 200 meters to their reception building. Upon checkin, I told them about the problem. The girl at reception said, “yeah, everyone has that problem when they checkin.” I said, well please tell the manager. This can be easily fixed with a new sign. She said, “I have never even met the manager.” She laughed and continued, “maybe he doesn’t even exist.” This is a terrible hotel. If you decide to stay here despite this review definitely do not expect this to be anywhere near a 4-star hotel! You have been warned!
Dewayne
Stayed 1 night in Jun 2024