"The room was dirty, all around the edges were full and thick with dust and dirt, gravel and stones, cobwebs all over. TV remote batteries were dead. Room taken an age to find. Hotel shower and mixer was poor with temperature and pressure control. It was the most expensive hotel I’ve booked for 7 hour quick stay over and the most disappointed I’ve been in many hotels I’ve stayed at. Never again."
"We have stayed here a few times and this experience wasn’t our favourite. We had booked for breakfast and were forgotten about by the breakfast staff. My partner had to flag down a member of staff and ask if we could order. When the food did arrive, mine was burnt, it certainly wasn’t worth the £19. There was a large group of golfers in the restaurant and they appeared to get priority despite half of them not wanting to order any food. Over all it has left us wondering if we want to stay here again."
The Aviator, formerly Smugglers Cove, Clacton On Sea by Marston's Inns
10/10 Excellent
"lovely staff friendly and helpful
room was spotless, had everything we needed
food was lovely , well served , great value
will stay again ,
bed exceptionally comfortable , pillows so good i've googled the make , and have them on order ."
"Nice Hotel would easily recommend as was very good value for money. good food and nice staff - rooms are spacious and beds are large and comfortable."