"Motel is under renovation. Made a reservation through Hotel.com. Confirmation said check in time was 1pm. Got to motel at 1pm. No one was in the office. Signage said to ring bell or call phone number. No one answered and mail box was full and could not leave a message. Came back at 3pm. Was told that they weren’t taking reservations because of renovations. When I showed my reservation confirmation, the man said if I could give him an hour, he would get a room ready. Because that is the only place to stay in Malden, MO, we waited for a room. I’ve stayed at this motel several times through the years. It’s nothing fancy, but has always been clean and had a good staff. Won’t ever go back to it again."
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