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Reviews of Citotel Dav'hotel Jaude

Citotel Dav'hotel Jaude
10 Rue Des Minimes, Clermont-Ferrand, Puy-de-Dome

Reviews

8.6

Excellent

Rating 10 - Excellent. 79 out of 205 reviews" "
Rating 8 - Good. 101 out of 205 reviews" "
Rating 6 - Okay. 20 out of 205 reviews" "
Rating 4 - Poor. 2 out of 205 reviews" "
Rating 2 - Terrible. 3 out of 205 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on reception very helpful
Stayed 1 night in Oct 2023

8/10 Good

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Tons of eating and drinking options.
Stayed 3 nights in Oct 2023

10/10 Excellent

Matthew Clive Wright

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip and clean
Lovely clean and hip hotel, friendly staff and a very clean bathroom.
Stayed 1 night in Jul 2023

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room
Stayed 3 nights in May 2023

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Very clean! Loved Clermont-Ferrand what a beautiful city. ❤️
Stayed 2 nights in May 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at 100 steps from La Grande Place. A fantastic restaurant next door to the left, and 2 other fantastic restaurants 2 doors to the right. The image on the Web page may make it look like it is a play pen for children. But don't let it fool you. It is certainly a kid friendly place. But it is definitely also an adult place. 100 steps from the Tramways to runs throughout the city.
Stayed 5 nights in Dec 2021
Response from L'équipe du Dav'hotel on 19 Dec,2021
Bonjour, Nous vous remercions de votre gentillesse durant votre séjour, toute l'équipe est ravis de vous avoir accueilli. Nous sommes heureux que vous ayez apprécié l'établissement et la ville, nous vous remercions pour ce bon commentaire. C'est avec plaisir que nous vous accueillerons pour un prochain séjour. Bien à vous,

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I chose to return, so I like it :-)
I love the location of this hotel. So close to so many restaurants and the city center. It's modestly priced and is excellent in price-quality relationship. I stayed here a year ago as I was driving through from Luzern to Bilbao, and I chose to return, so there you go!
Stayed 1 night in Jun 2021
Response from The team at Dav'Hôtel on 14 Jul,2021
Hello John, Thank you for your kind review! We are glad you enjoyed your visit and you are always welcome to stay with us again in the future. Kind regards,

6/10 Okay

Jihad

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
difficult acc
Diffic
Stayed 1 night in Feb 2020
Response from Clara, directrice on 27 Feb,2020
Bonjour, Nous vous remercions d'avoir partagé ce commentaire. L'hôtel se situe en zone piétonne et les informations d'accès sont normalement précisées dans les confirmations de réservations envoyées par expedia ou hotels.com. Nous nous tenons toujours disponibles pour répondre à vos questions et vous guider si besoin. Bien cordialement,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Dav'hotel Jaude(Dec 6 to Dec 09)
My stay was good. Staff were very Professional and evironment clean. The heater in my was not working well but when i reported to the Lady at the front desk, she immediately brought a moveable one and plugged it rightaway in my room. I thought it an Execellent Customer Service act. Security at the premises was okay. I'll surely stay at the same place thevnext time I visit and recommend to others as well. Thanks Isaac Owusu
Stayed 3 nights in Dec 2019
Response from Clara, director on 11 Dec,2019
Hello Mr Owusu, Thank you very much for your comment. It was a pleasure to welcome you in our hotel and we are pleased to read that you enjoy customer service :) Awaiting to welcome you for a next stay in Clermont, Best regards,

10/10 Excellent

brendan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from L'équipe du Dav'hotel on 21 Nov,2019
Bonjour. Merci pour cette très bonne évaluation. Nous sommes ravis de lire que vous avez apprécié votre séjour dans notre établissement. Nous serons ravis de vous accueillir lors de votre prochaine venue à Clermont ferrand. Bien cordialement.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location with friendly welcome.
Excellent city centre location in area with plenty of restaurants and bars. Very friendly welcome by owner and copious French breakfast. Rooms recently refurbished just bathroom still to be done. Would definitely return.
Stayed 1 night in Aug 2019
Response from L'équipe du Dav'hotel on 17 Dec,2019
Hello, Thank you for your great comment, We are plaesed to read that you enjoy your stay, the location, the welcome and breakfast. It will be a pleasure to welcome you for a futur stay. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, walking distance to everything. Very friendly english speaking staff.
Stayed 1 night in Jun 2019
Response from Recetion team on 6 Jul,2019
Hello, Thank you for this great comment ! It will be a pleasur to welcome you next time, Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good service and very cosy room. great location to shops
Stayed 1 night in Dec 2018
Response from Clara, executive manager on 5 Jan,2019
Hello, Thank you for your comment. It will be a pleasure to welcome you for an other stay. Best regards,

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They kept their promises!
I think some people misinterpret 2 star, assuming it means problems of cleanliness, condition or comfort. When I am essentially looking for a base and I know I will not be working, entertaining or "escaping" in my room, then a two star with a dynamite location can be quite attractive. My Citotel Dav room was surprisingly large - especially the bathroom - comfortable and clean. Add to that 4 great restaurants and the city centre one and a half minutes away and you have what I call a bargain. The staff, including the owner, were all friendly and helpful. I don't think I would book here for a romantic weekend but when I come back to C-F to visit friends or go trekking, i wouldn't hesitate to return.
Stayed 2 nights in Oct 2018
Response from Clara, executive manager on 4 Nov,2018
Hello, Thank you for your comment. It was a pleasure to welcome you in our 2 stars hotel. I'm very pleased that you enjoy your stay, our localisation and the hospitality. We will gladly welcome you for an other stay in Clermont, to visit friends or go trekking! Best regards,

8/10 Good

CHING PENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Good location and convenient to go out for walking. Highly recommend. Help to book taxi for us for a business visit.
Stayed 2 nights in Sep 2018
Response from Clara, directrice on 8 Oct,2018
Hello CHING PENG, Thank you for your good comment, it was a pleasure to welcome and help you! Awaiting to see you for an other stay, Best regards,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City centre stay
Good quality for the price. Good location. Would use again.
Stayed 1 night in May 2018
Response from Clara, executive manager on 9 Jun,2018
Hello, Thank you for this comment and for this excellent grade. It will be a pleasure to welcome you for an other stay in Clermont. Best regards

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended
This was one of the best values of our week in France. Comfortable rooms, helpful staff.
Stayed 1 night in May 2018
Response from Clara, executive manager on 30 May,2018
Hello, Thank you for your comment. It was a plaesure to welcome you. Awainting to welcome you for a next stay in Clermont, Best regards

10/10 Excellent

rob, united kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice well placed hotel
Myself an 4 friends each enjoyed a very good stay at the Dav’hotel. The rooms had excellent large comfortable beds and was perfectly placed for us to visit the centre of Clermont. The lady who ran the hotel was very pleasant and very helpful. If we were to go to clermont again we would definitely stay.
Stayed 3 nights in Jan 2018
Response from Clara, executive manager on 30 Jan,2018
Hello, Thank you for this comment. It's was a pleasure to welcome you! I'm happy to read that you enjoyed your stay. We are waiting for you when you want for a next stay in clermont :) Best regards

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Bonjour Jennifer, Merci pour cette bonne note! Nous sommes ravis de voir que vous avez appréciez votre séjour chez nous! Dans l'attente de vous recevoir une prochaine fois, Bien cordialement, Clara, assistante de direction

10/10 Excellent

GEORGES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bien, je reviendrrai
Stayed 1 night in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
très satisfait, j'y reviendrais
Stayed 1 night in Nov 2023

8/10 Good

Eric

Stayed 1 night in Oct 2023

10/10 Excellent

Sylvie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Très bien situé, en plein centre. Accueil très sympathique, grande chambre bien aménagée. Beaucoup de place dans la salle de bain et autour du lavabo pour poser les affaires, ce qui est très pratique. J'étais déjà venue et je reviendrai.
Stayed 2 nights in Oct 2023

8/10 Good

JORDAN

Business traveller
Liked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

Monique

Liked: Cleanliness, room comfort
Avons survécu !
En ces périodes de canicule intense, toutes les chambres du 3e étage où on nous a mis étaient privées de climatisation ( en panne depuis 3 ans ) !!! Réponse à nos doléances: aurions dû préciser que nous voulions la clim. ! Chambre sur rue assez bruyante.
Stayed 1 night in Sep 2023

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unterkunft, Service und Lage des Hotels ist sehr gut. Die Auswahl beim Frühstück ist begrenzt, jedoch ausreichend.
Stayed 1 night in Aug 2023

8/10 Good

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Kieran

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesante,con detalles a corregir
Un hotel agradable, limpio, bien situado, personal muy amable. Algunos temas a mejorar, en una de las habitaciones no funcionaba el aire acondicionado, inacaptable con los 39 grados en Clermont Ferrand, tampó tenia agua en las habitaciones.
Stayed 1 night in Aug 2023

10/10 Excellent

Marjolein

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fresh and interesting painted room and foyer. More important, very friendly personel and everything clean, good bed. Good atmosphere!
Stayed 1 night in Aug 2023

8/10 Good

virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centre-ville
Nous sommes arrivés un peu tard mais le réceptionniste nous avait appelé avant de partir pour nous donner les consignes. L’hôtel est un peu vieillot mais correct. L’accès est difficile en voiture car la rue est piétonne et le GPS ne sait pas comment y arriver. Le personnel est sympa. Le petit déjeuner (9€) est complet et bon.
Stayed 1 night in Jul 2023

6/10 Okay

Philippe

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hebergement calme et propre mais vetuste. Plus d'eau chaude a 22h, remise en route a 23h après demande
Stayed 1 night in Aug 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jul 2023

8/10 Good

AGNES

Stayed 1 night in Jul 2023

10/10 Excellent

Dominique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Olivier

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etablissement à éviter
La climatisation était hors service, un ventilateur bruyant comme remplacement sans en être informé. De l'eau stagnante dans la douche, super les bactéries et l'hygiène. Des informations fausses sur le parking surtout ne partez pas un dimanche vous payerez plein tarif. Un personnel arrogant et irrespectueux. Etablissement à éviter.
Stayed 1 night in Jun 2023
Response from Florent on 27 Jun,2023
Cher Olivier,Je me permets de corriger quelques éléments qui me paraissent clairement relever de la mauvaise foi:Nous sommes en train d'installer la climatisation. Il y a des affichages d'information dans tout l'hôtel pour prévenir qu'elle sera fonctionnelle sous peu.Concernant le parking, Nous vous avons donné un ticket d'information précisant que pour bénéficier du tarif partenaire, il faut aller à l'accueil pendant les horaires d'ouverture (du lundi au samedi de 7h à 21h30). Quant au "personnel arrogant et irrespectueux", les réceptionnistes de l'établissement sont des professionnels qui ont toute ma confiance ainsi que celle de nos clients. Nous sommes vraiment navrés que le séjour n'ait pas été à la hauteur de vos attentes mais la rédaction d'avis ne doit pas être un défouloir. Nous espérons toutefois que cela vous a fait du bien.

10/10 Excellent

Evelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

frederic

Stayed 1 night in May 2023

8/10 Good

Terje

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

gérard

Liked: Cleanliness, staff & service, room comfort
bien sauf le pdj
Stayed 1 night in Dec 2022

10/10 Excellent

patrick

Stayed 1 night in Dec 2022

10/10 Excellent

Dominique

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Son emplacement pres d un parking pres des magasins et restaurants
Stayed 1 night in Dec 2022

10/10 Excellent

Amélie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La localisation, la flexibilité d'accueil et la propreté

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rapport Qualité prix. Personnel très accueillant. Chambre spacieuse et agréable
Stayed 1 night in Oct 2022

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
;séjour parfait, personnel charmant, chambre simple confortable et propre
Stayed 1 night in Sep 2022

4/10 Poor

Christina

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Luftkonditioneringen var trasig. När vi klagade fick vi till svar att de skulle ta bort A/Cn helt. Hårtorken glödde och det satt en varningslapp på den. Annars bra sängar och bra läge förutom att det var opraktiskts med ingång från gågata.
Stayed 1 night in Sep 2022

8/10 Good

Stephane

Stayed 1 night in Sep 2022