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Reviews of Motel 6 Clute, TX

2 out of 5
Motel 6 Clute, TX
1000 Hwy 332, Clute, TX

Reviews

6.6
Rating 10 - Excellent. 75 out of 309 reviews" "
Rating 8 - Good. 90 out of 309 reviews" "
Rating 6 - Okay. 52 out of 309 reviews" "
Rating 4 - Poor. 27 out of 309 reviews" "
Rating 2 - Terrible. 65 out of 309 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Lashay, Missouri City

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They put my daughter in a room infested with spiders. They’re webs inside and outside the room. We finally got her moved. The bed was uncovered. The television sound was horrible. I wouldn’t book here again. Oh and there wasn’t enough towels.
Stayed 1 night in Apr 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 27 Mar,2024
Hi Elizabeth,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs major updating. Property is old.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 10 Oct,2023
Hi JohnThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Lydia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 3 Oct,2023
Hi Lydia,Thank you for the excellent review! Maz K.#Team6

8/10 Good

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
They cleaned every day. Sleep well.
Stayed 4 nights in Sep 2023
Response from Brand Experience Team on 19 Sept,2023
Hi Alfonso,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

4/10 Poor

siobhan

Travelled with family, Travelled with pets
Disliked: Amenities
Paying online for another night to be woken up to till them i pay online and that i had to take my id to them and haveing to sign my name every morning i pay online
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 4 Dec,2023
Hi Traveler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jason

Stayed 1 night in Aug 2023

6/10 Okay

Richard

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Ok
Room was small but was good enough for price point. Didn’t understand the drinking and barbecuing at midnight in the parking lot Saturday night. Had no issues to complain about.
Stayed 2 nights in Aug 2023
Response from Nancy Y. on 17 Aug,2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Levon

Travelled with partner
Disliked: Amenities, property conditions & facilities
Good water pressure in shower. Looked rundown. But room looked pretty clean.
Stayed 2 nights in Jul 2023
Response from Nancy Y. on 17 Aug,2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Alexandria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stay here again
Motel had roaches we walked in the room and it smelled bad we had to buy bleach spray the TV didn't work when we got there I had to argue with management it was horrible.
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on 27 Jul,2023
Hi Alexandria, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

2/10 Terrible

Cyntia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Anthony

Business traveller
Disliked: Cleanliness, property conditions & facilities
AC was broken.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 19 Jul,2023
Hi Anthony,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

roy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
pool was dirty, trash cans full for the two day stay no extra towels bare min.Asked for accessible got a regular tub.room was okay clean .
Stayed 2 nights in Jun 2023
Response from Nancy Y. on 6 Jul,2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was good
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 27 Jun,2023
Hi Samuel,Thank you for positively rating your stay!!Lilith#Team6

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Sonya

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jun 2023

8/10 Good

Samuel

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Jun 2023

2/10 Terrible

Gil

Travelled with family
Found a used syringe in the microwave
Stayed 2 nights in Jun 2023
Response from Brand Experience Team on 21 Jun,2023
Hi Gil, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

8/10 Good

Ashley

Stayed 1 night in Jun 2023

10/10 Excellent

Amber

Stayed 2 nights in Jun 2023

2/10 Terrible

Krystal

Stayed 1 night in May 2023

2/10 Terrible

William

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2023

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a decent place to stay. Older motel but clean, quiet and overall good place to stay. Staff was efficient and accomodating.
Stayed 2 nights in May 2023
Response from Brand Experience Team on 7 Jun,2023
Hi Deborah,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful. We hope to see you soon.Lilith#Team6

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Very welcoming staff polite and the rooms were clean and sufficient with our needs
Stayed 1 night in May 2023
Response from Brand Experience Team on 7 Jun,2023
Hi Daniel,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Susan

Stayed 1 night in May 2023

10/10 Excellent

Lachoymary

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

8/10 Good

Ana Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

brandi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
sucked
I had a hard time from the beginning. they almost didn't let me check in my card ddint work the neighbors lived there and did drugs entire night and listened to musci til 4am
Stayed 2 nights in Mar 2023
Response from Brand Experience Team on 28 Mar,2023
Hi Brandi,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Gere

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

2/10 Terrible

Jose

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2023
Response from Brand Experience Team on 7 Mar,2023
Hi Jose, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Brand Experience Team on 15 Nov,2022
Hi Jerry,Thank you for the perfect rating!!Maz K.#Team6

6/10 Okay

Tom

Stayed 1 night in Oct 2022
Response from Brand Experience Team on 15 Nov,2022
Hi Tom,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Cruz

Stayed 1 night in Oct 2022
Response from Nancy Y. on 7 Oct,2022
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Ricky

Business traveller
Liked: Staff & service
Hotel needs renovations. It is just a work hotel.
Stayed 5 nights in Sep 2022
Response from Nancy Y. on 7 Oct,2022
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

6/10 Okay

Kacy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very nice staff working front desk. Sadly first time staying toilet didn't work. Last time we had roaches in room. Just needs some updating.
Stayed 1 night in Sep 2022
Response from Nancy Y. on 7 Oct,2022
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Poor

Julie

Disliked: Property conditions & facilities, room comfort
Will not stay here again
Did not enjoy our stay at all! The ice machine was down, ac was not on in the room when we arrived so it was hot and musty smelling. This could be my fault since for some reason they had me down for a smoking room and I needed a non smoking room. The biggest part was the bed creaked every time you wiggled. My partner shakes his leg during the night and the creaking bed kept me awake. Good news is the fire alarms seem to work as we were awakened by one at 5:40am.
Stayed 1 night in Sep 2022
Response from Nancy Y. on 7 Oct,2022
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Kristian

Stayed 1 night in Aug 2022
Response from Brand Experience Team on 4 Sept,2022
Hi Kristian, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Kaur J. #team6

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the hotel
Stayed 4 nights in Aug 2022
Response from Brand Experience Team on 4 Sept,2022
Hi Edward, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

10/10 Excellent

vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and very quiet
Stayed 2 nights in Aug 2022
Response from Brand Experience Team on 4 Sept,2022
Hi Vanessa, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Kaur J. #team6

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean motel 6. Good location.
Stayed 2 nights in Aug 2022
Response from Brand Experience Team on 4 Sept,2022
Hi Scott, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Kaur J. #team6

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not even or free.
This was by far the worst hotel I have been to. I know it was only $60, but come on. They run the place like a prison. Wanted all of the information about my other occupant which was irritating but okay. However, they allowed no visitors. No overnight guest I would easily understand, but no visitors at all? You cannot enter the office. There is a small window that is reminiscent of a check cashing facility that you have to pass all of your information through. The facility was nasty. The room had mold in the bathtub, around the mirrors and the trim. The worst was that the toilet did not flush. We dropped our clothes off and left before either one of us used the facilities. We got back late to discover that the toilet did not work. The strangest thing was that there was a man that walked the facility all morning. It gave the impression that he was watching the guests for violations. I never write reviews for anything, but this deserved one. This was way beyond a 'you get what you pay for' scenario.
Stayed 1 night in Aug 2022
Response from Brand Experience Team on 4 Sept,2022
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

2/10 Terrible

Tonya, Dickinson

Disliked: Staff & service, property conditions & facilities
CRACK HEADS UNDER THE SATIRWELLS ON PROPERTY
Stayed 1 night in Jul 2022

10/10 Excellent

Juan C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Brand Experience Team on 18 Jul,2022
Hi Juan, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

2/10 Terrible

Noelia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La entrada es a las 3 Llegamos a las 5 y no estaba listo Muy sucio Sabanas sucias Si en ese momento hubiera encontrado otro disponible Me hubiera salido La alberca con una luz suelta y sucia
Stayed 1 night in Jul 2022
Response from Brand Experience Team on 18 Jul,2022
Hola Noelia, Lamentamos saber que no disfrutó de su estadía con nosotros y nos disculpamos por cualquier inconveniente que pueda haber experimentado. Esperamos tener la oportunidad de mejorar su experiencia con nosotros. Por favor visite de nuevo. Maz K. #Team6

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel did not have the room I booked
Stayed 1 night in Jul 2022
Response from Brand Experience Team on 18 Jul,2022
Hi Douglas, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6