Laptop workspace, bed sheets

Reviews of Motel 6 Coeur D'Alene, ID

2 out of 5
Motel 6 Coeur D'Alene, ID
610 W Appleway Ave, Coeur d'Alene, ID

Reviews

6.8
Rating 10 - Excellent. 232 out of 1001 reviews" "
Rating 8 - Good. 307 out of 1001 reviews" "
Rating 6 - Okay. 208 out of 1001 reviews" "
Rating 4 - Poor. 125 out of 1001 reviews" "
Rating 2 - Terrible. 129 out of 1001 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Elexis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked us in was extremely rude. I got a non-smoking room butnit smelled of Marijuana and cigarettes to the point of me throwing up because i have allergies to that. The blankets smelled like cigarettes as well and seem to have not been washed. The floor was sticky in some areas. The shower floor is absolutely disgusting. We found a used condom under the towels by the sink. Just awful. I can see why no one likes this place. If i could get my money back i would.
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr,2024
Hello Elexis,We apologize for the disappointing experience you had during your stay. We take all feedback seriously and will address your concerns with our team to ensure this is an isolated incident. It's important to us that all guests feel comfortable. We encourage you to reach out to our management directly to discuss your concerns further. Thank you for sharing your feedback with us.

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and quaint
Stayed 1 night in Mar 2024
Response from Manager on 17 Apr,2024
Hello Jodi,We're delighted to hear that you enjoyed the peaceful ambiance of our hotel. Your feedback is greatly appreciated! We hope your stay was restful and look forward to welcoming you back soon.

8/10 Good

John and Marcia

No Bible in the room. No coffee. Very sparse but clean. Good price. Friendly folks at reception desk.
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr,2024
Hello John and Marcia, We appreciate your feedback and are glad you found your room clean and the staff friendly. Your comments will help us improve and we hope to welcome you back for an even better experience.

4/10 Poor

Eugenia

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
We had requested nonsmoking room. The toilet was dripping water. Our room key was deactivated the first night we were there. The second day when we returned to our room, house cleaning came in. The trash was emptied, towels were rolled back but dirty towels were not replaced, bed was not made. There was no tissue box. There was a small rod with hangers but it was over the refrigerator and microwave so had to move clothes when we wanted to use microwave. We appreciated having a refrigerator, microwave and hairdryer. It was nice to have billards bar walking distance and coffee shop.
Stayed 4 nights in Apr 2024
Response from Manager on 11 Apr,2024
Hello Eugenia, We're sorry to hear about the inconveniences you encountered during your stay. We appreciate your feedback, and we will use it to improve our services. We're glad you enjoyed the amenities and nearby attractions. Please feel free to contact our management team to further address your concerns.

2/10 Terrible

Alexandra

Stayed 1 night in Apr 2024
Response from Manager on 12 Apr,2024
Hello Alexandra, We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly with any specific feedback to help us improve.

8/10 Good

Dianne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was very clean and looked newly renovated. Shower was very easily accessible and safe for a disabled person. The room heated up very quickly after we arrived. Appreciated convenient electrical outlets for hair dryer and phone charger. Receptionist upon our arrival was very unfriendly. Her customer service very poor. No excuse for that! Did not feel welcomed at all. Why was it necessary to copy our driver’s license and what is done with that information?
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr,2024
Hello Dianne, We are delighted to hear that you enjoyed the cleanliness and accessibility of your room, as well as the convenience of the electrical outlets. We regret to learn of your experience with our receptionist and appreciate your feedback. Guest identification may be requested for security purposes, and your privacy is important to us. Your concerns will be shared with the appropriate team members for review.

6/10 Okay

JohnPeter

Liked: Staff & service
Asked for a non-smoking room but the room I received still smelled like cigarettes and weed. Staff was friendly and the room itself was clean overall.
Stayed 1 night in Mar 2024
Response from Manager on 4 Apr,2024
Hello JohnPeter, We are glad to hear that you found our staff friendly and the room clean during your stay. Your feedback about the room odor has been noted, and we will address this with our housekeeping team to ensure a more pleasant experience for our guests in the future. Thank you for bringing this to our attention.

6/10 Okay

Debra, Kirkland

Stayed 1 night in Mar 2024
Response from Manager on 23 Apr,2024
Hello Debra, We appreciate you choosing our hotel for your stay. Should you have any feedback to share, please don't hesitate to reach out to us so we can address any concerns.

10/10 Excellent

Cinthia, Harrison

Liked: Cleanliness, staff & service
Place was affordable and service good.
Stayed 2 nights in Mar 2024
Response from Manager on 29 Mar,2024
Hello Cinthia,We are pleased to hear that you found our hotel affordable and enjoyed good service during your stay. Your feedback is valuable to us, and we look forward to welcoming you back in the future.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and freindlness of staff. I have no complaints at all.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar,2024
Hello Bob,We're delighted to hear you had a positive experience with our cleanliness and friendly staff. Your satisfaction is our priority, and we appreciate your feedback. We look forward to welcoming you back in the future.

2/10 Terrible

Anne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our "non-smoking" room smelled strongly of smoke, I heard terribly screaming outside of our room around 1:30 am, and the surrounding area was super shady. If you're looking for a budget stay and you're not a chain smoker, DO NOT choose this one!
Stayed 2 nights in Mar 2024
Response from Manager on 6 Mar,2024
Hello Anne, We apologize for any inconvenience you experienced during your stay and regret that it did not meet your expectations. We take all feedback seriously and will share your comments with our team for further review and improvement. Thank you for sharing your concerns with us.

8/10 Good

Tanya

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Overall pleasant experience. Front desk girl was really sweet and helpful. Rooms are small but the price is right. Beds were comfy. Located close enough to everything. Close to downtown without the high price tag.
Stayed 2 nights in Feb 2024
Response from Manager on 5 Mar,2024
Hello Tanya,Thank you for sharing your positive feedback with us! We are delighted to hear that you found our front desk staff helpful and enjoyed our cozy rooms with comfortable beds. Our convenient location near downtown offers great value for our guests. We appreciate your comments and hope to welcome you back in the future.

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
They really need to get the sign by the road fixed. At night when you come in you can’t hardly see where to turn into the property
Stayed 2 nights in Feb 2024
Response from Manager on 7 Feb,2024
Hello Philip, Thank you for sharing your feedback regarding our sign visibility at night. We appreciate your observation and will certainly take it into consideration for future improvements to enhance our guests' experience. Your input is valuable to us as we strive to provide the best service.

8/10 Good

Jerade

Stayed 7 nights in Jan 2024
Response from Manager on 31 Jan,2024
Hello Jerade,Thank you for choosing our hotel for your stay! We appreciate your positive rating and hope you had a great experience. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and would love to hear from you.

10/10 Excellent

Linda

Stayed 1 night in Jan 2024
Response from Manager on 13 Jan,2024
Hello Linda,Thank you for choosing to stay with us! We're thrilled to hear that you had a wonderful experience during your visit. We hope to have the opportunity to welcome you back again in the future.

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms
Clean rooms. Extended stay but moved to a room with fridge & microwave.
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan,2024
Hello Candace,Thank you for choosing to stay with us and for taking the time to provide feedback. We're delighted to hear that you found our rooms clean and comfortable. As an extended stay guest, we strive to accommodate your needs and are glad that we were able to move you to a room with a fridge and microwave. We appreciate your valued feedback and hope to welcome you back again in the future.

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wish it had a microwave and fridge but that is why it is the price it is. Otherwise it was an easy in easy out place to stay.
Stayed 1 night in Dec 2023
Response from Manager on 8 Jan,2024
Hello Christine,Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the room amenities. We understand that the absence of a microwave and fridge may have been inconvenient for you. We strive to provide a comfortable and affordable stay for all our guests. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful sleep
Always a nice rest
Stayed 1 night in Dec 2023
Response from Manager on 31 Dec,2023
Hello Wendy,Thank you for choosing our hotel for your recent stay. We appreciate your kind words about the rest you had with us. We strive to provide a comfortable and enjoyable experience for all our guests. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

2/10 Terrible

ronald

Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from Manager on 30 Dec,2023
Hello ronald, We're sorry to hear that you didn't have a satisfactory experience during your stay. We encourage you to reach out to us directly so that we can address any specific issues you may have encountered. We value your feedback and would like the opportunity to make it right. Please contact our guest relations team at your convenience.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean, bedding in good shape. Friendly front desk.
Stayed 1 night in Nov 2023
Response from Manager on 5 Dec,2023
Hello Rebecca,Thank you for taking the time to share your positive experience regarding the cleanliness, bedding, and friendly front desk staff. We truly appreciate your kind comments and are delighted to hear that you had a pleasant stay. We strive to maintain high standards, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Nov 2023
Response from Manager on 24 Nov,2023
Hello Dean,Thank you for your feedback regarding our staff. We are delighted to hear that you found them to be nice during your stay. Our team takes pride in providing friendly and helpful service to all our guests. We appreciate your kind words and hope to welcome you back in the future for another pleasant experience.

6/10 Okay

Gloria

Stayed 3 nights in Nov 2023
Response from Sophia CSR on 16 Nov,2023
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Tyson

Stayed 1 night in Nov 2023
Response from Sophia CSR on 6 Nov,2023
Dear Guest,It is disheartening to see this rating. We would like to know more about your experience so we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 Good

Heather

Business traveller
Disliked: Cleanliness
The room had a horrid smell, kept the door open to air it out. Urine on the toilet seat. Towels were dingy gray, and had the horrid smell of the room. I think it’s the ac/heater unit producing the smell. It was a mix of cigarette smoke, sweat, and musty odor. I can’t complain too much, you get what you pay for. But pee from the last guest still on the toilet seat - that’s disgusting.
Stayed 1 night in Oct 2023
Response from Sophia CSR on 31 Oct,2023
Dear Guest,Dear Guest,Maintaining a clean and pleasant environment is of utmost importance to us, and we will investigate the issues you mentioned to ensure they are addressed promptly. Our housekeeping team will thoroughly inspect the room. Your feedback is invaluable, and we appreciate your patience and understanding as we work to rectify these matters. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.

8/10 Good

Rachiel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sophia CSR on 30 Oct,2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needed more than 2 pillows but we didn't ask either. Very clean. Just perfect for our very short over night stay.
Stayed 1 night in Oct 2023
Response from Sophia CSR on 30 Oct,2023
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive an appreciating rating from our guests. We are glad that you had a pleasant stay with us. Our Team is looking forward to serving you again on your future travels.

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Needed Wi-Fi
Wi-Fi did not work. Only got a shrug when informing desk
Stayed 1 night in Oct 2023
Response from Sophia CSR on 23 Oct,2023
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience so we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 Okay

Marsi

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Sophia CSR on 23 Oct,2023
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The sign needs to be illuminated off the street. It's hard to find it in the dark
Stayed 1 night in Oct 2023
Response from Sophia CSR on 21 Oct,2023
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

6/10 Okay

Isaiah

Stayed 1 night in Oct 2023
Response from Sophia CSR on 6 Nov,2023
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Rachel, San Antonio

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Lady at desk at night was rude
Stayed 1 night in Oct 2023
Response from Sophia CSR on 11 Oct,2023
Dear Guest,I am very displeased to hear that anyone was treated with rudeness or that any misunderstandings regarding the issues you encountered were not addressed professionally. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits.

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full value for quiet stay
Perfectly comfortable in Motel 6 style. Excellent value for price.
Stayed 1 night in Sep 2023
Response from Sophia CSR on 1 Oct,2023
Dear Guest,Thank you so much for taking the time to share your feedback! We're delighted to hear that you found your stay with us at Motel 6 to be perfectly comfortable and an excellent value for the price. Our team works hard to provide a pleasant experience for all our guests, and it's great to know we hit the mark for you.We look forward to welcoming you back on your next visit.

2/10 Terrible

Lisa

Stayed 1 night in Sep 2023
Response from Sophia CSR on 25 Sept,2023
Hi Lisa,It is disheartening to see this rating. We would like to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The night staff was very friendly and helpful!!! The room was clean! The morning staff was friendly as well!
Stayed 1 night in Sep 2023
Response from Sophia CSR on 24 Sept,2023
Dear Guest,Thank you for sharing your positive experience! We're delighted to hear that our night staff and morning staff were both friendly and helpful, and that you found your room to be clean. We appreciate your kind words and look forward to welcoming you back in the future. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. Safe travels!

10/10 Excellent

Brenda

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Sep 2023
Response from Sophia CSR on 24 Sept,2023
Hi Brenda,Thank you! We're glad to hear you enjoyed your experience. We look forward to welcoming you back soon!

2/10 Terrible

Laurie

Stayed 1 night in Sep 2023
Response from Sophia CSR on 25 Sept,2023
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Sophia CSR on 19 Sept,2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and simple!
Stayed 1 night in Sep 2023
Response from Sophia CSR on 9 Sept,2023
Hi Randy,We're glad to hear that you had a quick and straightforward experience during your stay. Your satisfaction is important to us, and we look forward to welcoming you back for another hassle-free visit in the future.

8/10 Good

Lexi

Stayed 1 night in Sep 2023
Response from Sophia CSR on 6 Sept,2023
Hi Lexi,We greatly appreciate your positive experience and the generous 8-star rating you have given us. Our primary aim is to ensure the complete satisfaction of our guests so we eagerly welcome any ideas or suggestions you may have for your future stays, as we are committed to continually improving our services. We look forward to the opportunity of serving you again during your next visit and providing you with an even better experience.

6/10 Okay

Elsa

Travelled with family and small children
Liked: Staff & service
Stayed here before, this time was better than last time.
Stayed 1 night in Aug 2023
Response from Sophia CSR on 4 Sept,2023
Dear Guest,Thank you for choosing to stay with us again, and we're delighted to hear that your recent stay was an improvement over your previous visit. We value your loyalty and hope to continue exceeding your expectations with each stay.

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk worker was hilarious!
Stayed 1 night in Aug 2023
Response from Sophia CSR on 3 Sept,2023
Dear Guest,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

8/10 Good

Kelsey

Stayed 1 night in Aug 2023
Response from Sophia CSR on 31 Aug,2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect
Stayed 2 nights in Aug 2023
Response from Sophia CSR on 29 Aug,2023
Dear Guest,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

2/10 Terrible

Trisha

Disliked: Staff & service, amenities
I didn’t even stay! I wanted to but I feel the staff was being unbelievably lazy. I checked in at 2pm and the lady at the front desk told me they only had a smoking room available, l told her I didn’t reserve a smoking room. She then says to come back at 3pm for check in and a regular room would be available. Ok fair enough. I came back again at 3:30 pm this time it’s a different lady and again they only have a smoking room available. That is not what I reserved!!!! And now I’m told to come back at 7 or 8 pm and a room “might” be ready. I look around and there are two cars in the parking lot, the place is empty. Why is a room not ready? I’m not staying around till 7 or 8 pm for a room that might be ready. I canceled the room and moved on to plan B. Lazy!!!
Stayed 1 night in Aug 2023
Response from Sophia CSR on 29 Aug,2023
Hi Trisha,The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

8/10 Good

Denise

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sophia CSR on 29 Aug,2023
Hi Denise,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Very uncomfortable pillows - flat and hard.
Stayed 1 night in Aug 2023
Response from Sophia CSR on 29 Aug,2023
Hi Kimberley,Thank you for taking the time to complete our guest survey regarding your stay. We are so glad we were able to provide you with a pleasant experience and will surely forward your valuable feedback to our team for improvements. We assure you the best of our services at all times.

4/10 Poor

Amanda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
I used to stay here and it was always well maintained but it appears to have gone downhill. The gentleman working the desk was lovely but the rooms were severely disappointing and not at all worth the price.
Stayed 1 night in Aug 2023
Response from Sophia CSR on 27 Aug,2023
Dear Guest,I would like to extend my sincerest apologies for the experience you had during your recent stay with us. We value all feedback and take it seriously. Rest assured, we will investigate the issues you raised and take the necessary steps to address them. We hope to have the opportunity to serve you better in the future.

8/10 Good

Peter

Stayed 2 nights in Aug 2023
Response from Sophia CSR on 24 Aug,2023
Hi Peter,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Aug 2023
Response from Sophia CSR on 23 Aug,2023
Dear Guest,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

8/10 Good

Denise

Liked: Cleanliness, staff & service
Quiet and clean
Stayed 1 night in Aug 2023
Response from Sophia CSR on 23 Aug,2023
Hi Denise,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your lovely feedback. We are eager to see you again.