Desk, laptop workspace, blackout curtains, iron/ironing board
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Reviews of The Mariner Motor Hotel

2.5 out of 5
The Mariner Motor Hotel
305 Hume St, Collingwood, ON

Reviews

6.8
Rating 10 - Excellent. 111 out of 507 reviews" "
Rating 8 - Good. 180 out of 507 reviews" "
Rating 6 - Okay. 91 out of 507 reviews" "
Rating 4 - Poor. 49 out of 507 reviews" "
Rating 2 - Terrible. 76 out of 507 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Luke

Stayed 1 night in Feb 2024

8/10 Good

Edwin

Close to blue mountain
Stayed 1 night in Feb 2024

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the Mariner. Its was not anything fancy, but it was clean, the staff was friendly and more than willing to offer additional services & options. Was quiet & comfortable. Exactly what I was looking for.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jaeshin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Shane

Stayed 1 night in Oct 2023

8/10 Good

Daneil

Travelled with partner
Liked: Cleanliness
Probably was very dated and needed repairs, but given its age and appearance it was clean and comfortable. Will not stay again due to the lack of service and conveniences.
Stayed 1 night in Oct 2023

10/10 Excellent

Dennis

Stayed 1 night in Oct 2023

2/10 Terrible

Tyler

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not as they advertise. The customer service is out the window horrible. They refuse to help with anything … I will never stay here again and everyone I know will know about this hotel
Stayed 1 night in Oct 2023

6/10 Okay

Nicole

Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated and upkeep not great
Stayed 1 night in Jul 2023

10/10 Excellent

Yin Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Sep 2023

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Bike friendly.
Stayed 1 night in Sep 2023

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was right out of the movie era back in 40-50 -just a tad outdated. Unable to turn heat on as thermostat may havebeen busted or the the central heating plant was still off.
Stayed 1 night in Sep 2023

10/10 Excellent

Arthur

Stayed 1 night in Sep 2023

10/10 Excellent

Sandeep

Stayed 1 night in Sep 2023

8/10 Good

Abdul

Stayed 2 nights in Sep 2023

10/10 Excellent

Deirdre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the preserved 50s era look and vibe.
Stayed 1 night in Sep 2023

4/10 Poor

Gurpreet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They said breakfast was included and there was smell and it wasn’t clean.
Stayed 1 night in Sep 2023
Response from marinermotorhotel on 3 Sept,2023
We do not have breakfast. How is it included??

8/10 Good

Rina

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Rohail

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Joanne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Margot

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room classic and clean, big parking but no breakfast available and staff very unpolite, not welcoming
Stayed 1 night in Aug 2023

4/10 Poor

David

Business traveller, Travelled with group
Disliked: Cleanliness, amenities
It was overpriced and the bed sheets had visible stains . Coffee in the morning was make your own and mugs - no take out cups . Fridge wasn’t plugged in - neither was the ac
Stayed 1 night in Aug 2023

10/10 Excellent

Aneliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner would be helpful.
Stayed 1 night in Aug 2023

10/10 Excellent

Yash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good parking space
Stayed 1 night in Aug 2023

6/10 Okay

boris

Travelled with partner
Liked: Staff & service
amenities are too old, no breakfast provided
Stayed 1 night in Aug 2023

10/10 Excellent

Daryll

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Close to the trails to Blue Mountain
Stayed 1 night in Aug 2023

10/10 Excellent

Alex

Liked: Cleanliness
Nice and clean, location was convenient, Georges Family Restaurant is an easy walk and good food
Stayed 1 night in Aug 2023

4/10 Poor

Shelby

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms function well enough for a last-minute stay, but the price is still a bit high for the quality of the rooms. It was all yellow.
Stayed 1 night in Aug 2023

10/10 Excellent

Lauralea

Travelled with partner
Liked: Amenities, property conditions & facilities
Quick check in, helpful advice on local attractions
Stayed 2 nights in Aug 2023

2/10 Terrible

Majed

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The door to the room can not be locked from inside. I spotted some insects ( not spider ) The mattress is old (spring style) The sheet on the bed was not ironed (nor sure if someone slept on it and was not changed) The pillow smells (looks like it was washed month ago and not been used since) No freshness smell
Stayed 1 night in Aug 2023

8/10 Good

Walter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Some update will be nice. Better and more comfortable beds. Definitely the smell in the room needs big time attention. Towels and toiletries should be more presentable.
Stayed 2 nights in Aug 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Paula, Toronto

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting! I don't know where to start...arrived in room to find a USED CONDOM at the foot of the bed. Told the desk manager...he came to the room I told him where the condom was..he looked everywhere but the place I told him even though it was in pretty clear view as if he was playing a game! Finally he looked at the condom and said "oh it's just garbage" and basically brushed my concerns off! We should've just left there and then but didn’t have any other available options. Upon further inspection there were stains on the sheets and towels, (we requested clean sheets but never received them) hair (that was not ours) thick dust on the window blinds, cobwebs...need i go on? We checked out a night early, telling the desk manager our concerns and reasons for leaving...all he said was that it was our choice to leave and did not offer any compensation. If I could give zero/5 rating I would.

6/10 Okay

Don

Stayed 2 nights in Aug 2023

10/10 Excellent

Sheri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend and stay again. Very happy with my decision to stay here
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very old but very clean, the beds are perfect! You go back in time... I would stay there again.
Stayed 1 night in Jul 2023

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, room comfort
5stars when it comes to cleanliness. Check in and out super easy and staff was friendly. Hotel could use some updates but again, it was unbelievably clean. We would definitely stay there again.
Stayed 1 night in Jul 2023

8/10 Good

Levente

Travelled with partner
Liked: Staff & service, amenities
Some bugs in the room, other than that nice room.
Stayed 2 nights in Jul 2023

2/10 Terrible

Ramandeep

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

peyush

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
it was really a bad experience bcz we booked aa room and no one was there at reception to attend us and we didn’t got check-in and keys we have to stay out . and it was worse experience ever i ll never recommend anyone about that hotel
Stayed 1 night in Jul 2023

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
Tired property, but well kept up. Quite pricey for what you get.
Stayed 1 night in Jul 2023

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Slavica

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pretty decent, including a very pleasant staff, a convenient parking near the room entrance, a very clean room.
Stayed 1 night in Jul 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet.while the property is older ,for a convenient, reasonable price ,I would definitely recommend this motel.
Stayed 1 night in Jul 2023

4/10 Poor

Maninderjit

Stayed 1 night in Jul 2023

8/10 Good

Ac

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
close to blue mountain. 15 min.and price good
Stayed 1 night in Jul 2023

2/10 Terrible

KRISH

Disliked: Staff & service
There is no one at the reception for check in
Stayed 1 night in Jul 2023

2/10 Terrible

Stanley

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is old and in the need of up-dating. Could not control the AC it ran very noisy, could not determine how to work the TV, lighting was poor and the ceiling fan was noisy. The property was littered with waste. The only good part was the room was very clean.
Stayed 1 night in Jul 2023

8/10 Good

Rita

Liked: Cleanliness, staff & service
This old motel is showing it's age, but having said that, it is spotless, the rooms are a nice size, there is air conditioning, cable tv and has a small fridge in the room. The staff is helpful and down to earth. It is off the main drag so doesn't have the noise factor, but close to the Y and downtown. If you are looking for a luxurious stay, it isn't here - but if you are looking for a reasonably priced stay in a clean facility then I highly recommend.
Stayed 2 nights in Jul 2023

2/10 Terrible

Bhavin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023