Indoor pool

Reviews of Adina Apartment Hotel Cologne

Adina Apartment Hotel Cologne
Hans-Imhoff-Strasse 1, Cologne

Reviews

9.2

Wonderful

Rating 10 - Excellent. 127 out of 179 reviews" "
Rating 8 - Good. 36 out of 179 reviews" "
Rating 6 - Okay. 10 out of 179 reviews" "
Rating 4 - Poor. 3 out of 179 reviews" "
Rating 2 - Terrible. 3 out of 179 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to LanXess arena perfect place to stay if you don't want to have to deal with transportation after a show.
Stayed 2 nights in Apr 2024

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for families. Rooms a good size and nice facilities. Everything you need, fridge, dishwasher, washer/dryer, stove. The pool isn't big but large enough for 5/6 people at once. Not very warm though. Very close to the s Bahn and you can easily walk into downtown. Staff were super friendly!! Downside was the shower clogged easily flooding the bathroom, handles coming off cupboards, lots of hanging space but only 5 hangers! Very little storage space, we had to keep clothes in our luggage. There was no plug for the sink in the kitchen, dishwashing liquid or tea towel making washing up unnecessarily difficult on departure day. Overall I think it was over priced for what you get. But apartment style hotels with a pool are hard to find.

8/10 Good

Petra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wir hatten leider ein Zimmer mit Verbindungstür. Zimmer und Ausstattung empfehlenswert. Gute Anbindung.
Stayed 2 nights in Mar 2024

10/10 Excellent

CHANGQING, Hangzhou

Liked: Cleanliness, staff & service, property conditions & facilities
Just adjacent to the cologne messe
Stayed 6 nights in Mar 2024
Response from Inhaber - Adina Apartment Hotel Köln on 20 Mar,2024
Dear CHANGQING,It's fantastic to hear that you found our location convenient, situated right next to the Cologne Messe. We understand the importance of a well-located hotel and we're glad you appreciated our strategic positioning. We hope to welcome you again soon for an equally convenient stay. Best regards,Lisa-Marie StenzelFront Office SupervisorAdina Apartment Hotel Cologne

10/10 Excellent

Joseph

Stayed 4 nights in Feb 2024
Response from Inhaber - Adina Apartment Hotel Köln on 21 Mar,2024
Dear Joseph,we are very happy about your positive review!It is always our goal to offer our guests the best possible stay and we are pleased to know that we have achieved this goal with you. We hope to welcome you again soon.Best regardsLisa-Marie StenzelFront Office SupervisorAdina Apartment Hotel Cologne

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Jan 2024
Response from Inhaber - Adina Apartment Hotel Köln on 20 Feb,2024
Dear Jeremy,Seeing such a high score from your recent stay with us brings a smile to our faces. Your support means a great deal to us. It's encouraging to know that your experience at Adina Apartment Hotel Cologne was enjoyable. We aim to provide a seamless and memorable stay for all our guests, and it looks like we hit the mark for you.We look forward to welcoming you back on your next visit to Cologne.Best regards,Lisa-Marie StenzelFront OfficeAdina Apartment Hotel Cologne

10/10 Excellent

Enzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Inhaber - Adina Apartment Hotel Köln on 20 Feb,2024
Dear Enzo, Your fantastic rating is truly appreciated. It's a pleasure to know that your stay with us met your expectations. We strive to provide our guests with memorable experiences and your high score confirms that we've achieved this with you. We look forward to welcoming you back on your next visit. Best regards,Lisa-Marie StenzelFront OfficeAdina Apartment Hotel Cologne

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2023
Response from Inhaber - Adina Apartment Hotel Köln on 20 Feb,2024
Dear Maria,It brings us immense pleasure to hear that you had a delightful experience at our hotel. Your perfect score is a testament to the dedication and hard work our team puts in every day to ensure our guests have an exceptional stay. We look forward to welcoming you again soon. Best regards,Lisa-Marie StenzelFront OfficeAdina Apartment Hotel Cologne

10/10 Excellent

Vincent

Stayed 2 nights in Dec 2023
Response from Inhaber - Adina Apartment Hotel Köln on 20 Feb,2024
Dear Vincent, We are very pleased that you have rated your stay at the Adina Apartment Hotel Cologne so positively. It is always pleasing to hear that our guests are satisfied. We hope to welcome you again soon.Kind regardsLisa-Marie StenzelFront OfficeAdina Apartment Hotel Cologne

10/10 Excellent

Thomas

Stayed 3 nights in Nov 2023

6/10 Okay

mei loo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

mei loo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location to the Arena is perfect.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Adina Hotel Cologne on 20 Oct,2023
Dear Guest,We are very pleased to hear that you had a pleasant stay at Adina Hotel Cologne. Our goal is always to provide a comfortable and enjoyable experience for all of our guests, and we are glad that we succeeded in doing so for you. We hope to welcome you again soon.Sincerely yours,Norman Fahl Reception & Reservation Agent

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us
We chose Adina for location & as an apartment. I have coeliac disease so eating in hotels can be quite hit & miss, by having our own kitchenette life is easier! It is really close to the station which made our trips in & out of the city centre & to & from the airport very simple. The staff were very helpful & language wasn’t a problem. The room & bed were very comfortable. Just took a little time working out the microwave & no plug in the sink so washing up was difficult. There is a dishwasher but not enough pots to use it efficiently. Would recommend.
Stayed 3 nights in Sep 2023
Response from Adina Hotel Cologne on 9 Oct,2023
Dear Frances,Dear guest,we are glad to hear that you appreciate the advantages of our choice of location and the equipment of our apartments, especially the kitchenette. We always strive to provide our guests with as much comfort as possible, so we are especially happy that you found the bed and room comfortable. If you need more pods for the dishwasher, just let us know.Thank you for your feedback. We hope to welcome you back to the Adina Hotel soon.With kind regardsNorman Fahl Reception and Reservation Agent

4/10 Poor

YISHAN

Stayed 2 nights in Sep 2023
Response from Adina Hotel Cologne on 9 Oct,2023
Dear Yishan,thank you for staying with us at Adina Hotel. We are sorry to hear that your stay was not to your satisfaction. We take all guest feedback very seriously and would like to understand what did not meet your expectations so that we can improve in the future. Could you please explain in more detail what did not meet your expectations? We appreciate your time and feedback.Sincerely yours,Norman Fahl Reception & Reservation Agent

10/10 Excellent

mr a s

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous and super-efficient and perfect for my short business trip to the Messe over the road
Stayed 1 night in Sep 2023
Response from Adina Hotel Cologne on 9 Oct,2023
Dear mr a s,We are very pleased that you describe your stay at Adina Hotel as fabulous and super efficient. Our goal is to provide our guests with the best possible comfort, especially if you are traveling on business. We are proud that our location was ideal for you and made your business trip easier. We look forward to your next visit when you are back in town.With kind regardsNorman Fahl Reception and Reservation Agent

10/10 Excellent

STEFANO

Stayed 3 nights in Aug 2023
Response from Adina Hotel Köln on 9 Oct,2023
Dear Stefano,Thank you very much for your excellent review. We appreciate your support and hope to welcome you back to the Adina Hotel soon.Sincerely yours,Norman Fahl Reception & Reservation Agent

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 5 nights at the Adina Cologne during a rainy few days in August. The Reception staff were efficient and welcoming. Room size great, with a lovely bathroom. The hotel is very conveniently located next to the Köln Conference Centre and a short walk to Köln Messe station. We selected this hotel due to the ease of getting to the train station, which allowed us to explore by train, not only Cologne but the wider area - travelling to Bonn, Linz (for a Rhein boat trip) and Düsseldorf (direct trains to the airport). This part of Germany has a fantastic train infrastructure. The hotel is also a short walk to the Lanxess Arena and a superb Italian restaurant is just a two minute walk away (separate review). This is the third Adina we’ve used (others being Berlin & Hamberg). This hotel has the same in-room facilities we enjoy - a mini kitchen with sink, cutlery & crockery, fridge, coffee machine, oven, washer dryer and mini dishwasher - so well designed that all this can fit into a small space. We usually had a light breakfast in our room, so can’t review the hotel restaurant breakfasts. One issue with the hotel, typical with many hotels unfortunately, is that only one weight of duvet is provided, usually heavy weight, so you either get too hot at night or sleep under just the cover by removing the duvet itself, and then are too cold. We did ask reception for a summer weight duvet, however they weren’t able to provide one. Would have been 5 stars if not for this.
Stayed 5 nights in Aug 2023
Response from Adina Hotel Cologne on 20 Aug,2023
Dear Ian,we are very pleased that you enjoyed your overall stay at the Adina Hotel in Cologne. We are particularly pleased that our friendly staff and well-appointed rooms met your expectations. It is great to hear that you appreciated our hotel's strategic location and were able to take advantage of the excellent transportation links to explore the surrounding area. We regret that the ceiling did not meet your preferences. Your comment is valuable to us and will be noted. We look forward to your next visit and hope to provide an even better experience then.Best regards,Norman FahlReception and Reservation Agent

10/10 Excellent

Kirk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jul 2023
Response from Adina Hotel Cologne on 12 Aug,2023
Dear Kirk,We are glad that you enjoyed your stay with us at Adina Hotel. We hope to welcome you back soon.Sincerely yours,Norman Fahl Reception & Reservation Agent

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly Peaceful
The hotel was quiet. If you want a party hotel, or you are one of those weird people who like the disco next to your bedroom, you might be happier elsewhere. For us, the privacy and tranquility was perfect. Our room was on the sixth floor and faced the courtyard. We did not hear any trains as some reviewers complained. The walk from transit is 5 minutes away. We managed to walk their easily with heavy backpacks/luggage and a 7 yr old. No big deal. The room has thoughtful design and plenty of functional space. The pullout couch was sturdy and not flimsy or springy. The toiletries provided were nice quality and vegan. The decorative toothbrush cups were not washed but it was a minor oversight as everything else was clean. This is easily one of the top ten hotels we've enjoyed. I wish we could have stayed longer than two nights.
Stayed 2 nights in Jul 2023
Response from Adina Hotel Cologne on 12 Aug,2023
Dear Benjamin,It brings us immense pleasure to know that you found your stay at the Adina Hotel peaceful and satisfactory. Your detailed feedback about the tranquillity, convenience of location, and the thoughtful design of the room is highly appreciated. We're also delighted to hear that you found the quality of the toiletries and the sturdiness of the pullout couch to your liking.We've taken note of your comment about the toothbrush cups and we aim to maintain high standards in all aspects of our service. Your kind words are a testament to our efforts in ensuring our guests have a perfect stay.We look forward to welcoming you back for a longer stay in the future.Best Regards,Norman FahlReception & Reservations Agent

8/10 Good

Graeme Philip

Travelled with partner
Liked: Staff & service
Great location near major public transport routes for the centre. Really cool and well-appointed hotel with a particularly nice bar and outside area. Fantastically friendly staff who were really helpful. Only problem was that our apartment was not supplied with coffee pods for the machine so we had to keep asking for them. Also when we requested the room be cleaned, it wasn't.
Stayed 4 nights in Jul 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Absolutely loved staying here. I've been traveling for 6 weeks and it was so nice to have a room with a kitchen and washer/dryer. It felt like home-away-from-home. The staff were also friendly and helpful. The instructions and information were all in German and English too, which was really helpful.
Stayed 4 nights in Jun 2023

6/10 Okay

carine

We were there with many family members for a wedding not being able to visit other floors was a little ridiculous your key only works on your floor so you can only make arrangements to meet in the lobby
Stayed 3 nights in Jun 2023

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel, Only real problem was the bar and restaurant not being open during our stay
Stayed 4 nights in Jun 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Apartment
Good apartment. Three adults. Makeshift use of the fold out couch but would was convenient to central Cologne (across bridge). Would use again
Stayed 2 nights in Jun 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel really modern and clean and the apartment was well equipped, spacious and comfortable. Everyone was really friendly and helpful and we had a really relaxing stay. The hotel is in a modern, fairly quiet area. The bridge to the cathedral and main town is a short walk away and the Messe/Deutz station is only a couple of minutes walk away. Overall, a lovely apartment hotel in a great location
Stayed 3 nights in Jun 2023

6/10 Okay

Osamah, Kuwait

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have requested for a connected room and got the totally opposite (two rooms on the same floor but very far from each other). What is the point of putting the request then! As for other things, the hotel seems nice but during the check in we arrived late and did not understand how to self checkin.
Stayed 1 night in May 2023

8/10 Good

Milan

Stayed 1 night in May 2023

10/10 Excellent

Michael, Honolulu

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities, efficient washer/dryer, great for long trips. Location is quiet and new.
Stayed 2 nights in Feb 2023

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great staff, problem location
The hotel was very nice, very comfortable and staff were helpful and friendly. However, the hotel is currently in the middle of a huge contruction site and was extremely difficult to find. I had to walk down temporary paths, dirt tracks and on the road itself. Coming home from the the opera the first night I saw lots of rats scurrying in front of me. Not the hotel's fault but they could possibly come to arrangement with local authorities to signpost their hotel better. It took me nearly 2 hours from main train station to find it! I was exhausted and stressed by the time I arrived.
Stayed 2 nights in Jan 2023

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The appartment was spacious . Staff were welcoming. We even had a surprise chocolate father Christmas left at our door the first night. We were a 15 minute walk into town, we expected this, but a map explaining how to go via the train station woukd have been useful . This cuts a chunk off tge walk.

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay and cleanliness
Pleasant 7 night stay and clean apartment.
Stayed 7 nights in Nov 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Dom

Stayed 3 nights in Nov 2022

10/10 Excellent

Jonathan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Ajay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect place to relax and rest in the air conditioning after a lovely day in Cologne. Easy access to the bridges. Staff was helpful and friendly. Being able to cook meal and do laundry after weeks of travelling was awesome.
Stayed 3 nights in Aug 2022

10/10 Excellent

kristy

Stayed 4 nights in Jun 2022

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, conveniently located hotel
Stayed 1 night in Jul 2022

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Very modern, clean, quiet property in an excellent location, right next to the train stop. The kitchen and laundry facilities were great to have. The gym is well equipped, too. I only wish the bathroom lights would have been brighter.
Stayed 3 nights in Jul 2022

10/10 Excellent

Aliye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Phillip

Business traveller
Liked: Property conditions & facilities
Hotel was convenient to the station, and had a shuttle to the Messa, very helpful staff... The hotel itself was clean modern and very comfortable
Stayed 2 nights in May 2022

8/10 Good

Kanagaraj, Maple Ridge

Stayed 3 nights in Apr 2022

10/10 Excellent

Daniela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To the best receptionist: Sara!
Could not have asked for better customer service! Sara from reception was the sweetest ever! My friend and I couldn't be happier, thank you for such a great time :)
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place. Advantage is the kitchen facilities — very handy during corona where going out as much is challenging. All the necessary utilities you need. Clearly a newly built hotel—has a nice new homey feel with all the mod cons. Security conscious too —access to floors only with keycard. Also, and this is a big plus—staff are very professional and friendly — Sarah at reception in particular was courteous and delivered service with a smile. Very nice intimate swimming pool too which is well controlled for covid. Also about 2-mins walk to Messe Deutz station and only 18-mins from Old Town. Strongly recommend —I will come back
Stayed 3 nights in Feb 2022

10/10 Excellent

MEHMET HALUK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2022

10/10 Excellent

Thomas

Stayed 2 nights in Nov 2021

10/10 Excellent

Kyoung Jae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adina is the one i trust when i travel with my family. The facilities are well equipped for family visit. The swimming pool was great. Public parking is under the same building, providing easy access to hotel.
Stayed 1 night in Oct 2021

10/10 Excellent

Bojan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 2 nights in Oct 2021