Colombo 09 Holidays

The place was nice and quiet staff very helpful easy to walk around

Great pool, buffet and comfortable clean rooms. A great place for a family holiday. The hotel is isolated in not the best neighborhood I’m afraid. But as we went all inclusive we didn’t need to leave the property.

5 star view of the ocean, 3.5 star room, 2 star service from the staff. Stayed for 4 nights, first day was ruined due to being given a sub standard room. After complaining to the supervisor, we were given a nicer room with a beautiful view of the pool/ocean - but the room felt more like 3.5 star - nothing special, No mini bar and room was outdated. Paid nearly $200/night, not worth the price. Breakfast was the same for all 4 days of our stay. Also, felt that people of color are treated differently and raised this with the supervisor. The arrogant male staff in particular at front desk, restaurant and pool area need to be trained properly. This was raised with the supervisor.. Note that an additional 10% service charge, 18% VAT is added to food/beverage/spa.

The service was amazing! They were super flexible with checking in and out. The place was super clean and the staff were very friendly and helpful. I definitely recommend this place for those looking for something by the airport. Will be back for sure :)