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This will be my accommodation for my next visit to Sri Lanka for sure. The best accommodation I have experienced.
Aisalan
Stayed 7 nights in Apr 2024
8/10 Good
Adrian
28 Apr,2024
Liked: Cleanliness, staff & service, amenities
My stay with my family at the Hilton was wonderful! The staff was very helpful, quick, friendly, and extremely kind! The facilities such as the gym were perfect and clean to my liking. Also, the apartment itself was cozy and really felt like home away from home! The only downside is, if you consider this a downside, is that the stove in the kitchen is very outdated and slightly difficult to operate due to the lack of high and low heat indications. Furthermore, the pots and pans given to use were pretty old in condition and should have been more new and clean. Other than that, me and my family extremely enjoyed staying here for 2 weeks!
Two bedroom apartment lots of space with kitchen very handy and lots of space and light
Lovely bathroom,
Great breakfast and dinner buffets at Flow Restaurant
Great pool on the 3rd floor, with very pleasant cooling breeze
Adequate gym
Staff very helpful and pleasant
We got a 3 bedroom suite, which was spacious and had a washing machine. This was heaven sent after a 2 week trip around Sri Lanka. The hotel was conveniently located with a grocery store right beside, great pool and gym facilities, sauna and steam room. Food at the buffet eas great, room service was convenient but i would prefer going down to either the coffee shop right outside the hotel or going down to the hotel bar. Lovely stay overall and the staff were absolutely lovely, camt call out one as they were all equally amazing to deal with.
Sindhu
Stayed 3 nights in Jan 2024
Response from HCR on 16 Jan,2024
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
10/10 Excellent
Ramachandran
25 Dec,2023
Ramachandran
Stayed 2 nights in Dec 2023
Response from HCR on 16 Jan,2024
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
On arrival, we were upgraded to a massive suite. We were really pleased to have the space. Everywhere in the suite was clean. Beds comfortable. Recycling was good, but there wasn’t actually a rubbish bin!! Air con very good. Staff in restaurant were very helpful and polite. Buffet food was great.
Gill
Stayed 2 nights in Nov 2023
Response from HCR on 18 Dec,2023
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
It's a good location that is close to the station and the hotel is on a bus route. Good restaurants are close by and there is a shopping mall not far away. The apartments are well furnished and spacious. We had a room with a wonderful view. The pool is large and is a great place to spend some time.
Robert
Stayed 1 night in Nov 2023
Response from HCR on 27 Nov,2023
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
I've stayed in some of the world's top hotels, but none of them can match the incredible service at Hilton Colombo Residence. As well as having excellent facilities, including massive rooms and apartments, swimming pool, gym, sauna etc, the staff are exceptional. Every single member of staff goes above and beyond. I actually cancelled my stay at the Shangri La to stay at the Hilton Colombo Residence again I was so impressed from my first visit. I wouldn't even consider staying anywhere else when I return to Colombo. Great for families, excellent views of the iconic Lotus Tower and the team always willing to help with advice and tips for getting around Colombo. Top hotel.
STEVEN
Stayed 3 nights in Aug 2023
Response from HCR on 27 Nov,2023
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
10/10 Excellent
Ramanan
Travelled with family and small children
31 Aug,2023
Liked: Amenities
Helpful staff
Ramanan
Stayed 1 night in Aug 2023
Response from HCR on 27 Nov,2023
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
There was a staff member named Anne in the breakfast service. She was rude to us. The treatment was racist and discriminatory as she kept repeating the breakfast closing time many times which we already knew and never asked them to extend it for us. She was nice to white people but treated us badly even though we paid the same amount.
Govind
Response from HCR on 27 Nov,2023
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
Excellent hospitality. We had an amazing experience. Every staff were kind and helpful. I have never experienced this hospitality in any other place. We will definitely come back in future. Thank you
Surendiran
Stayed 7 nights in Apr 2023
Response from HCR on 29 May,2023
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
The unit was spacious and the bathrooms were refurbished. The furniture and kitchen was run down and the service was below average .. long waiting times and wouldn’t stock basics such as milk (not even to purchase).
Quoted room service items and when ordered confirmed wasn’t available.
Location wise not ideal but a short taxi ride to Galle / beach / mews / hospital street etc.
The photo is not from hotel
Ahmed Ali
Stayed 2 nights in Jan 2023
Response from HCR on 19 Feb,2023
Dear Valued Guest, Thank you for making Hilton Colombo Residence your hotel of choice during your most recent journey. We sincerely regret noticing that your overall experience have not reached up to your kind expectations. Kindly be assured that we have shared your feedback with our team, and that we look forward to your next visit. Sincerely, Hilton Colombo Residence Team
10/10 Excellent
Ryan
1 Jan,2023
Ryan
Response from HCR on 27 Nov,2023
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
10/10 Excellent
jun
16 Nov,2022
jun
Stayed 10 nights in Nov 2022
Response from HCR on 27 Nov,2023
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
Staid at Hilton Colombo Residence on two occasions in our family trip to Sri Lanka. The stay was great overall and highly recommend this apartment hotel for family travel. The rooms were spacious and the amenities were great. The staff was very friendly and always willing to help. Our room included the breakfast buffet, which was awesome as well.
While I highly recommend the hotel, a small touches of renovations in the rooms would enhance the experience and would go a long way.
Anthony
Stayed 4 nights in Jul 2022
Response from HCR on 24 Jul,2022
Dear Valued Guest, Thank you for your review on Hotels.com. We hope to welcome you soon! Team Hilton Colombo Residences
10/10 Excellent
Webster
4 Jun,2022
Webster
Stayed 7 nights in May 2022
Response from HCR on 27 Nov,2023
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
The hotel is OLD. Our room was horrible. It had ugly and stained curtains, it had NO VENTILATION so it smelled like dirty socks, and it was next to a pigeon nest, so we had next door neighbors moving and singing. The ONLY good thing was the breakfast at the restaurant downstairs.
Horacio Fernan
Stayed 3 nights in Apr 2022
Response from HCR on 13 Jun,2022
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
An amazing stay! Super friendly and helpful staff, amazingly comfortable rooms!
The restaurant is very average so it would be gray to have a nice place to eat and relax. Something you can work on!
Thank you for these few days
Dmytro
Stayed 3 nights in Jan 2022
Response from Hilton Colombo Residences on 21 Feb,2022
Dear Dmytro, Thank you for your review on Hotels.com. We hope to welcome you soon!
We had excellent one week stay at HCR, in a two bedroom deluxe suite. All points of service, front desk, restaurant, pool, gym, spa, room and housekeeping are stellar, amazing, friendly staff! Breakfast buffet at Flow restaurant is delicious. Though the water was slightly cold, we swam three times and relaxed by the pool and took advantage of great spa services.
Nuwan
Stayed 5 nights in Jan 2022
Response from Hilton Colombo Residences on 21 Jan,2022
Dear Valued Guest,
Thank you for your lovely review on Hilton Colombo Residences. It is great to hear that you enjoyed your stay with us and enjoyed the facilities and the food and service at FLOW. We will make sure to convey your warm regards to the entire team and we look forward to welcoming you again soon.
8/10 Good
AMINATH
Travelled with family
19 Jan,2022
Liked: Cleanliness, staff & service, room comfort
AMINATH
Stayed 4 nights in Jan 2022
Response from Hilton Colombo Residences on 21 Feb,2022
Dear Aminath, Thank you for your review on Hotels.com. We hope to welcome you soon!
Wonderful to be back after so many months. Staff so friendly and welcoming. Very helpful. This is the perfect hotel for a longer stay- large rooms, gym, good breakfast, great choice of food. Will return for sure. Oh and good WiFi for working and pleasure!
Melanie
Stayed 11 nights in Nov 2021
Response from Hilton Colombo Residences on 21 Feb,2022
Dear Guest, Thank you for your review and rating on Hilton Colombo Residences.
Value for money one spends. Comparatively speaking, one gets an apartment with all amenities a 5 star hotel provides which translates to more space / Square meters. Pantry well equipped for cooking. Overall, excellent experience. It's an older property well built, structurally sound, well maintained. Solid place to be.
Krishant
Stayed 1 night in Dec 2020
Response from Hilton Colombo Residences on 21 Feb,2022
Dear Guest, Thank you for your review and rating on Hilton Colombo Residences.
4/10 Poor
Stephen
Travelled with family
30 Jan,2020
Liked: Cleanliness, staff & service, room comfort
Stephen
Stayed 4 nights in Jan 2020
Response from Linda Giebing - General Manager on 5 Feb,2020
Dear Stephen,
Thank you for your review and rating on Hilton Colombo Residences.
A very comfortable stay and we felt at home .
The suite was well equipped and in good condition . The bedding was great and that was so important for a restful sleep .
Customer service par excellence .
Sarojini
Stayed 2 nights in Nov 2019
Response from Linda Giebing - General Manager on 12 Dec,2019
Dear Guest,
Thank you for your review and rating on Hilton Colombo Residences.
Thank you,