Reception
Check availability

Reviews of Saasha City Hotel

2 out of 5
Saasha City Hotel
292 Sea Street, Colombo

Reviews

5.8
Rating 10 - Excellent. 5 out of 63 reviews" "
Rating 8 - Good. 16 out of 63 reviews" "
Rating 6 - Okay. 19 out of 63 reviews" "
Rating 4 - Poor. 11 out of 63 reviews" "
Rating 2 - Terrible. 12 out of 63 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Mohaned

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness
I had to live with cocroch Water supply was poor in bathroom
Stayed 6 nights in Jan 2019
Response from Manoj Fernando on 21 Feb,2019
Thank you for the feedback provided, If you had problems with your stay we make sure to correct it and offer a better stay at your next visit. Thanks

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to airport. So convenient for first night if arriving late or leaving early. Free airport transfers.
Stayed 1 night in Jan 2019
Response from Manoj Fernando on 11 Jan,2019
Thanks For Your Valuable Feed Back

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Day trip
Very clean hotel very nice quite and relaxing. Hotel host very friendly and helpful, Less then 5min walk to the beach.
Stayed 1 night in Jan 2019
Response from Manoj Fernando on 11 Jan,2019
Thank you for the feedback provided.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Manoj Fernando on 11 Jan,2019
Thank you for the feedback provided, If you had problems with your stay we make sure to correct it and offer a better stay at your next visit. Thanks

8/10 Good

Ann

Liked: Cleanliness, staff & service, room comfort
overall good value for budget overnight stay
The staff were extremly helpful here . i had problems with visa application and they really helped me out. The room had no windows but cable tv internet worked well. bed was a litle lumpy.
Stayed 1 night in Dec 2018
Response from Manoj Fernando on 11 Jan,2019
Thank you for the feedback provided,

6/10 Okay

Ruth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2018

4/10 Poor

firoz, DUBAI

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible Rooms No Windows No Wifi Mobile signals
Terrible Rooms with No Windows No Wifi & Mobile signals in Rooms.Wifi only in Reception Area with hopeless Speed.No Windows at all in Rooms, so no sunlight No fresh Air, as good as grave. They charged me 3% Extra for credit card payment which was never mentioned while booking.
Stayed 6 nights in Feb 2018
Response from Manoj Fernando on 28 Feb,2018
Thank you for the feedback provided.We apologize if you had any problems will make sure to correct it at the latest. Thanks

6/10 Okay

suthagar

Disliked: Room comfort
Very expensive according to this hotel.
LKR2000 would be ideal charges for a double room
Stayed 1 night in Dec 2017
Response from Manoj Fernando on 30 Jan,2018
Thank you for the feedback provided, If you had problems with your stay we make sure to correct it and offer a better stay at your next visit. Thanks

2/10 Terrible

Eva

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bad
Dirty room With hair in the bed and stains. I Would not go back.
Stayed 1 night in Nov 2017

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem near the jewelry district
The staff is friendly and helpful. The hotel is a short walk or taxi ride from many interesting sites in the city. The views aren’t great, (not from my room at least,) but this is a good deal for a traveler on a budget.
Stayed 2 nights in Nov 2017

2/10 Terrible

matt, london

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pass this by
Photos are misleading and hotel is in a poor location, we checked out pretty quick after arranging somewhere else to stay, staff were lovely and helpful.
Stayed 2 nights in Sep 2017

10/10 Excellent

HE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel
The best hotel I stayed in Colombo, value for money paid. Wifi is strong and very reliable!
Stayed 1 night in Sep 2017

8/10 Good

NATHAN

Liked: Cleanliness, staff & service, room comfort
Does exactly what it says on the tin !!
It was cheap and cheerful and £32pp a night was perfect. It was safe and secure, however tuc tuc drivers struggled to locate hotel. GPS on iPhone still works in airplane mode so saved us. We paid £15 each to use the cinnamon river side hotels pool for the day !!
Stayed 2 nights in Jul 2017

6/10 Okay

Venkatramanan

Liked: Cleanliness
Value for money
The hotel is ok for the money paid. A hotel with basic facilities.... There is no lift facility. But the location is very good and easy for temples and hotels.

8/10 Good

Anne Kølner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had what it needed for a overnight stay.
I arrived quite late at night and left the next morning. The staff in the reception were friendly and helpful about seeing to my questions and my comfort. Very quick and attentive. The room had what was needed for a overnight stay and the bed was comfortable.

2/10 Terrible

VIJAY

Disliked: Cleanliness, staff & service, property conditions & facilities
BAD EXPERIANCE OF VISIT TO COLOMBO.
Room service was not good. Staff was not bothered to change the towel, bed sheets, supply toiletaries, even after the end of my 5 days stay. I had to repeatedly request for the service. Breakfast was called for from the next door restarant. Limited choice of breakfast. Overall not happy during my stay between 8th October to 13th October, 2016.

6/10 Okay

VENKATARAMAN, Chennai

Liked: Staff & service, room comfort
VJ CITY HOTEL -COLOMBO - my view
Hotel is good even through it is not great. The reception and the staff courtesy are really good.Since this is not very far from city - it is easier to roam around
Response from Ilaki on 5 Apr,2016
Hello, Thanks for the feedback provided. We hope to have your stay also the next time. Thanks.

8/10 Good

Franklin

Liked: Cleanliness, staff & service
Response from Ilaki on 4 Apr,2016
Hello guest, Thank you for the feedback. We are glad to have your stay at our hotel. We hope to see you soon at your next stay. Thanks

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for.
The location was good. But the facilities and services were poor. You can not expect too much. You get what you pay for.
Response from ilaki on 4 Apr,2016
Hello guest, Thank you for the feedback. We are glad to have your stay at our hotel. We had the basic facilities provided as we are budget hotel and we do meet the requirement. We hope to see you soon at your next stay. Thanks

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
meh, you can do much better
room was not comfy at all. bed was like sleeping on cement. only two plugs and one was for tv and other for fridge so no plugs and it was hot and noisy in the room. worst hotel we stayed at on our trip.
Response from Ilakkiya on 22 Sept,2015
Hello Guest, Thanks for the feedback. The hotel provides all necessary information before your booking is made therefore please read before your booking is proceed. We provide all our guest with additional plug you could have contacted the reception before your comments on the site. Thanks VJ

8/10 Good

Mr D, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel well appointed room.
Quick and efficient check-in despite arriving early. Room small but modern and being internal no window or view. The hotel is in a warehouse/commercial district which is a little distant from Fort railway and still further from Colombo city.
Response from Ilakkiya on 21 Sept,2015
Hello guest, Thank you for your positive feedback. This keeps motivating us and improve ourselves at better. We are glad to have your stay at our hotel. We hope to see you soon. Thanks VJ

2/10 Terrible

dreadful stay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor and dirty room
My bed had ants running...back rest of bed was removed and no blanket available. No charging point for mobile, only 1 available for fridge.bso either have cool fridge or charge mobilez Hotel staff had a polite NO for everything, extension, blanket etc. Windows had no lock. Toilet seat broken. Very poor and bad hotel.
Response from Ilakkiya on 22 Sept,2015
Hello Guest, Thank you for your feedback. We provide two sheets for all beds used. We provide a multi socket for rooms to have the fridge and other necessary. If you had inconvenience we take the necessary steps to correct ourselves . Thanks VJ

2/10 Terrible

ROMAIN A.

Disliked: Cleanliness, staff & service, room comfort
Hotel not to recommend
Beside the fact that we unfortunately booked for 7 nights however we only stayed one night due to very small room not at all same than on pictures, no refrigerator, no safe and bad location, the owner refused to reimburse the last 3 nights when we informed him that we changed our schedule and want to go to Kandy. Not customer oriented but only money oriented hotel management.

2/10 Terrible

m, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maximum 1 star hotel
Hotel was very basic.Dirty sheets.Bad smell in room.Small room with plastic cover mattes.Complementary water was NOT complementary. Neighborhood was 100% low to middle class Sri Lankan. Very difficult.Taxi driver could not find the hotel.To the money expected much better.
Response from Ilaki on 5 Apr,2016
Hello guest, Thanks for the feedback, we are great to have your stay at our hotel. If you had experienced bad experience we apologize for it. Thanks

6/10 Okay

Jerry, Alaska

Liked: Cleanliness, room comfort
A room without a view.
VJ City Hotel is located in a very mixed area that can overwhelm. First the reception is located 1 floor up from the street. The receptionist is the best I have seen and a definite asset to the hotel. The room was clean and the beds comfortable. Space is tight for two beds and two people. The only two windows one in the bedroom the other in the bathroom looked into an air shaft. Mosquito netting not needed since they will never find you there. The AC unit in the room helps to circulate the air. Wi-Fi for each floor with a good signal strength and speed.The hot water is plentiful and truly hot.The floor is solid surface so it is easy to see that it is clean. Down side it is like being in a cell. But if you get on the street it is close to many Hindu temples, Christian churches and Buddhist temples, with locals that are not used to tourists. This means no one selling you anything. So if you are on a tight budget this is a good place. If you are just waiting for a plane it is not a bad deal. The rotti in the neighborhood was the cheapest I found 25 rupee for veg with egg.
Response from General Manager on 26 Aug,2016
Hello guest, Thanks for the feedback, we are great to have your stay at our hotel. If you had experienced bad experience we apologize for it. Thanks

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Facilities: Everyday; Value: Could be better; Service: Respectful, Friendly, Courteous; Cleanliness: Lovely;

8/10 Good

christopher, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Budget Option
We this hotel regularly when visiting Colombo . It has all the facilities required and good service .

8/10 Good

christopher, Spain

Liked: Staff & service, room comfort
Good Option
Suited our needs for comfort and amenities .

10/10 Excellent

Stewart, Europe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ticks all the boxes
Great Wi-Fi - choice of 3 , sat TV , a/c , fridge , excellent beds and adequate en suite . Location good and price competitive .

8/10 Good

Ravi, Varanasi, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is really very cooperative
It was very comfortable hotel and i enjoyed my stay. I stayed there for 4 nights (3 nights with booking at hotels.com and 1 night extended). Since i am vegetarian, Suryas Restaurant was a food paradise for veggies.

8/10 Good

Ian, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Courteous; Cleanliness: Pleasant;

8/10 Good

Keeley

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very strong smell of mould in the room, leaking toilet, insects in the toilet, noise from the other rooms and corridor, sounded like water was dropping from the ceiling through the night. We had booked the hotel for 3 nights but we couldn’t stand it longer than 1 night. We didnt receive any money back because we were charged before we even saw the room.
Stayed 3 nights in Jan 2019
Response from Manoj Fernando on 21 Feb,2019
Thank you for the feedback provided, If you had problems with your stay we make sure to correct it and offer a better stay at your next visit. Thanks

2/10 Terrible

Valentina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel schrecklich!! Die angeben details auf der Website stimmen absolut nicht. Unser Zimmer war sehr dreckig und unsere Klima funktionierte nicht. Daher ließen wir die ganze Nacht den Ventilator laufen, der jedoch sehr laut war. Im Gebäude gibt es keine Fenster, dadurch auch kein Tageslicht. Atmosphäre im "hotel wie in einem Stundenhotel!! Wlan gab es nur im Aufenthaltsraum nicht wie auf der Website angegeben im ganzen Hotel , der Aufenthaltsraum war, Rezeption sowie auch Frühstück Raum. Im ganzen hotel herrschte außerdem ein unangenehm Geruch. Außerdem gab es kein warmes Wasser. Positiv war jedoch das Frühstück.
Stayed 1 night in Jan 2019
Response from Manoj Fernando on 21 Feb,2019
Thank you for the feedback provided, If you had problems with your stay we make sure to correct it and offer a better stay at your next visit. Thanks

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
ok aber haut nicht vom Hocker
Es war eh OK, aber das Preisleistungsverhältnis nicht so überzeugend. Kein Fenster ausser im Bad und dadurch riecht es abgestanden und man muss Klimaanlage und Ventilator einschalten,... Wand und Dekorkopfpolster waren schmutzig und auch das Klo für den Preis nicht sauber genug. Aber laut war es nicht und auch prinzipiell die Angestellten freundlich und die Dusche warm.
Stayed 1 night in Jan 2019
Response from Manoj Fernando on 11 Jan,2019
Thank you for the feedback provided, If you had problems with your stay we make sure to correct it and offer a better stay at your next visit. Thanks

4/10 Poor

Anton

Disliked: Property conditions & facilities, room comfort
Был номер без окна, убогий, очень старый, вообще без мебели и столько, только кровати и все. Вода шла тонкой струйкой, сливной бачок все время ломался. Район трешовый, гоязный. Не советую этот отель.
Stayed 2 nights in Jan 2019
Response from Manoj Fernando on 11 Jan,2019
Thank you for the feedback provided, If you had problems with your stay we make sure to correct it and offer a better stay at your next visit. Thanks

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Manoj Fernando on 11 Jan,2019
Thank you for the feedback provided, If you had problems with your stay we make sure to correct it and offer a better stay at your next visit. Thanks

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nebih preporucila
Stayed 3 nights in Dec 2018
Response from Manoj Fernando on 11 Jan,2019
Thank you for the feedback provided, If you had problems with your stay we make sure to correct it and offer a better stay at your next visit. Thanks

6/10 Okay

JanneA

Liked: Staff & service
Disliked: Property conditions & facilities
In the city. Stayed just 2 nights after 2 night flights. They picked me up from airport
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
場所が見つけにくい
初めてのコロンボの滞在で土地勘がなくこのホテルを選びましたが、なんとも言えない混沌とした街中にあり、かといって観光するのに起点とするには少し外れにあり、夜は安全な感じではありませんでした。 wifiはロビーでのみ使えますが、スピードは遅く何度も落ちて環境はあまり良くありませんでした。

4/10 Poor

sume, japan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
喧騒の中のホテル
もうちょっと清潔にして欲しいです。特にエアコンとかカビが。。 ちなみに従業員の方にはとても丁寧な対応をしていただきました。
Stayed 1 night in Jan 2018
Response from Manoj Fernando on 30 Jan,2018
Hello Guest Thank you for the feedback provided, If you had problems with your stay we make sure to correct it and offer a better stay at your next visit. Thanks

6/10 Okay

GERARD

Vue sur la ville
Séjour écourté car la description de la chambre louée n'est pas conforme à la réalité.
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

호텔 주변 분위기가 좀 위험해 보였습니다.

2/10 Terrible

cyril, Toulouse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fuir
Effectivement quand on ne connais pas Colombo le quartier est surprenant....délabré et puant....a ce prix là vous pouvez certainement trouver mieux et c'est ce que nous avons fait dans la minute.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
下町の便利なホテル
深夜到着早朝発なので、周囲の雰囲気は把握しきれていないが、バスターミナルや駅も徒歩圏内であり、移動に便利な場所。暑い国で冷蔵庫がないとつらい人にはおすすめできません。。。。
Response from ilaki on 26 Aug,2016
Thank you for the feedback. We are great to have your stay at our hotel. We hope to offer a better service at your next visit.

2/10 Terrible

Tom, Helsinki

Disliked: Cleanliness, property conditions & facilities, room comfort
Terveydelle vaarallinen hotelli.
Tässä hotellissa ei ole ikkunoita, vain ikkunaluukkuja tuuletuskuiluun. Hotellihuoneet haisivat voimakkaasti homeelle ja huoneissa oli pahat HOMEONGELMAT (katso valokuvat). Runkopatjat olivat kuopalla ja tiensä päässä. Huoneissa oli erittäin huono ääneneristys. Kaikista palveluista joutui maksamaan ylihintaa esim. taksi maksetaan hotelliin ja kallis. JOS TERVEYTESI ON SINULLE TÄRKEÄÄ, NIIN ÄLÄ MAJOITU TÄSSÄ HOTELLISSA.
Hometta
Hometta
Hometta
Hometta
Response from ilaki on 26 Aug,2016
Thank you for the feedback. We regret it. We make sure to correct it and offer a better stay at your next visit.

6/10 Okay

Delphyne, lyon

Liked: Cleanliness
correct et proche de la gare
Hotel assez proche de la gare pour un transit sur Colombo. Chambre tout à fait correcte pour une nuit, accueil aimable. Cher par rapport au reste du pays, mais bon...
Response from Ilaki on 5 Apr,2016
Hello guest, Thank you for the feedback. We are great to have your stay. Hope to see you again at your next stay. Thanks VJ

4/10 Poor

Johanna, Gävle

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bra och fräscht hotell. Men bedrövligt obekväm säng.
Response from Ilaki on 5 Apr,2016
Hello guest, Thank you for the feedback. We are glad to have your stay at our hotel. We hope to see you soon at your next stay. Thanks

8/10 Good

Saed, Erba CO, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, spacious and clean rooms!
Well, I'd recommend you to give a try at this hotel, you won't regret!
Response from ilaki on 4 Apr,2016
Hello guest, Thank you for the positive feedback. We are great to have your stay at our hotel. We hope to see you at your next arrival. Thanks