Exterior

Reviews of Fairfield Inn & Suites by Marriott Columbus OSU

2.5 out of 5
Fairfield Inn & Suites by Marriott Columbus OSU
3031 Olentangy River Rd, Columbus, OH

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1000 reviews" "
Rating 8 - Good. 235 out of 1000 reviews" "
Rating 6 - Okay. 80 out of 1000 reviews" "
Rating 4 - Poor. 49 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Constance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Room was exceptionally clean and neat. Bed was very comfortable. Free breakfast was good. Inlybissue was s non-working toilet in our room. Maintenance attempted to fix it, but after a couple flushes it quit again. Other than that our stay was great! Would definitely stay here again.
Stayed 2 nights in May 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service
I absolutely loved the property and surroundings. Sandy, the night shuttle driver, was a highlight of an already amazing trip. Informative, caring and humorous. Staff clearly works hard to keep the gym and pool clean and well-stocked. Odd things went wrong with our room— soft-close drawers popped open randomly and our shower door handle was loose/wobbly enough to be awkward. Only store sealed drinks in the room refrigerator— I’m unsure if it’s ALL rooms but our fridge seemed to turn off several times during our stay forcing us to discard some food.
Stayed 5 nights in May 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Julie, La Grange

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and perfect location for Ohio State's Graduation!
Stayed 2 nights in May 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 1 night in May 2024

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the convenience of having everything close. The hotel staff have been great. Room was perfect!
Stayed 1 night in May 2024

8/10 Good

Syam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was good except a leaky flush in the toilet.
Stayed 1 night in Apr 2024

10/10 Excellent

Portea

Stayed 1 night in Apr 2024

10/10 Excellent

Qun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice, clean, friendly
Stayed 2 nights in Apr 2024

10/10 Excellent

Estevao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is the best I’ve ever seen!!
Stayed 1 night in Apr 2024

10/10 Excellent

Ning

Business traveller
Staff are very helpful!
Stayed 2 nights in Apr 2024

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no wipes available in the workout room and I thought the guest room could have been a little cleaner.
Stayed 1 night in Apr 2024

10/10 Excellent

Natalie

Stayed 2 nights in Apr 2024

10/10 Excellent

Shawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Loved the shuttle to campus! Thank you so much!
Stayed 1 night in Apr 2024

8/10 Good

Crystal

Stayed 1 night in Apr 2024

10/10 Excellent

IRIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay for parent weekend. The staff was friendly, hotel was very clean and quiet. A special shout out to Rasheada! She was extremely kind and personable at check out! Overall we had a great stay! hospitalopersona
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle to and from the arena was great!
Stayed 1 night in Apr 2024

10/10 Excellent

Breanna

Travelled with family
Liked: Cleanliness, amenities
Very clean, breakfast was good, and good service.
Stayed 1 night in Apr 2024

4/10 Poor

Jaime

Disliked: Staff & service
Did not get the room we ordered.
Stayed 1 night in Apr 2024

8/10 Good

Karen

Travelled with family
Liked: Staff & service, amenities
The only issue my son and I had was that they were remodeling and painting and the paint fume smells were not pleasant.
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly
Stayed 1 night in Apr 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Renovations made things a bit noisy but overall a very pleasant stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were AMAZING!!!! So friendly, so helpful.
Stayed 1 night in Mar 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly at check-in.
Stayed 1 night in Mar 2024

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the shuttle service
Stayed 1 night in Mar 2024

4/10 Poor

Julie

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Diana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
A very clean and well maintained property, with extremely nice and helpful stuff. The property was undergoing renovation work when we were there. That didn’t impact our stay at all.
Stayed 1 night in Mar 2024

6/10 Okay

Ganesh

Travelled with family
The room was Spacious and the bathroom was clean. Room didn’t have a study lamp. The desk had something sticky that got to my laptop. Looks a recent renovation has not been cleaned up. Breakfast spread was ok but literally we were hounded out at 9 am when we were still in the middle of our B.fast. Didn’t expect this in a Marriott property.
Stayed 1 night in Mar 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

JOHN

Travelled with group
Liked: Cleanliness
Was undergoing renovation. Some things missing from room and bathroom
Stayed 2 nights in Mar 2024

10/10 Excellent

Leslie D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. We would go back.
Stayed 1 night in Mar 2024

6/10 Okay

Mary Jo

Stayed 1 night in Mar 2024

4/10 Poor

Grace

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The booking we made did not accommodate how many people we had booked for. The hotel was fine but Expedia did not book us correctly for the room type the hotel had available.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will say it was easy acces to the arena and for good places and the parking was good and easy
Stayed 1 night in Feb 2024

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent stay
Nice clean, quiet hotel, lots of restaurants close by, food hot breakfast, will stay here again
Stayed 1 night in Feb 2024

10/10 Excellent

Lorne

Liked: Property conditions & facilities
Very nice place will definitely return
Stayed 1 night in Jan 2024

10/10 Excellent

Sanjeevarayudu

Travelled with family
Liked: Amenities
Good hotel to stay
Stayed 1 night in Jan 2024

10/10 Excellent

Maureen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Dec 2023

6/10 Okay

Sherie

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Audrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Dirty, mold, stains, switched my room type
Stayed 1 night in Jan 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!!!!
Very friendly and helpful staff, hotel is clean and beds are very comfortable. I will be staying here again in near future and any time i have to visit columbus ohio.
Stayed 1 night in Jan 2024

10/10 Excellent

Hong

Stayed 1 night in Jan 2024

10/10 Excellent

Cindy

Stayed 1 night in Dec 2023

10/10 Excellent

Sheryl

Stayed 1 night in Dec 2023