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Quality Inn & Suites

2.5 star property
Hotel in Columbus with free breakfast and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Living area
Quality Inn & Suites offers a practical to-go breakfast to start the day and a 24-hour gym for maintaining fitness routines. Guests appreciate the free WiFi, on-site laundry facilities, complimentary coffee and tea in the lobby, and elevator access.

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Gym
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk

About the area

Map
4850 Frusta Drive, Columbus, OH, 43207

Getting around

  • Port Columbus International Airport (CMH) - 23 min drive

About this property

Quality Inn & Suites

Property highlights
Free on-the-go breakfast, laundry facilities and a 24-hour gym are just a few of the amenities provided at Quality Inn & Suites. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Coffee/tea in reception, a front desk safe and a lift
  • A 24-hour front desk and a vending machine
Room features
All 59 rooms offer comforts such as free international calls and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 7 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Quality Inn Obetz
Quality Obetz
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Columbus
Quality Inn & Suites Hotel Columbus

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 7 kg per pet. There's a fee of USD 50.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn & Suites?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Quality Inn & Suites?

Checkout is at 11 AM.

Where is Quality Inn & Suites located?

Situated in Columbus, this hotel is within 6 miles (10 km) of Motts Military Museum, Groveport Recreation Center and Groveport Aquatic Center. Greater Columbus Convention Center and Nationwide Arena are also within 9 miles (15 km).

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Quality Inn & Suites Reviews

Reviews

5.6
Rating 10 - Excellent. 67 out of 524 reviews
Rating 8 - Good. 127 out of 524 reviews
Rating 6 - Okay. 91 out of 524 reviews
Rating 4 - Poor. 72 out of 524 reviews
Rating 2 - Terrible. 167 out of 524 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

5.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brandy

Liked: Cleanliness, amenities, property conditions & facilities
Loved this stay, was very last minute but so lovely
Stayed 1 night in Jun 2025

8/10 Good

Laura

Liked: Staff & service
Place is amazing on prices & is way better then any of the hotels in Circleville ohio
Stayed 1 night in May 2025

8/10 Good

Lindsay

Disliked: Amenities
It was clean and affordable
Stayed 1 night in Jun 2025

8/10 Good

NORMAN

Liked: Cleanliness, property conditions & facilities, room comfort
Part of a vacation trip after seeing family. Staying there was nice .very comfortable. Noted there breakfast very poorly done. Food cold potatos not cooked all the way.
Stayed 1 night in Jun 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet cozy and inexpensive. Just what I needed!
Stayed 1 night in May 2025

4/10 Poor

Michael

Disliked: Amenities
Took forever to have reservation found and checked in. Front desk staff very unprofessional
Stayed 2 nights in Jun 2025

2/10 Terrible

Steven

Disliked: Cleanliness, property conditions & facilities
Hotel isnunderstaffed. Had ti wait til 6pm to finally check in. Manager was friendly and helpful. Also got an incorrect room once checked in.
Stayed 1 night in Jun 2025

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
IF I COULD GIVE 0 STARS I WOULD!!! THIS PROPERTY IS PERMANENTLY CLOSED!!! I AM WAITING FOR A REFUND AFER EXPEDIA CONFIRMS THEY ARE REALLY CLOSED. DO NOT BOOK HERE
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They cancelled my booking that morning because others were staying extra days, despite having booked 2 weeks in advance. Had to rush to book another hotel for my trip that day and still trying to figure out how to get my money back.
Stayed 1 night in Jun 2025

6/10 Okay

Brian

Liked: Staff & service, amenities
Nice area but hotel could use an upgrade
Stayed 2 nights in Feb 2025

2/10 Terrible

Lonnie

Disliked: Cleanliness, amenities, property conditions & facilities
They lost my reservation. Expedia had it in their system. Don't use this hotel. And I'm not the only traveler tonight that this happens too. Unacceptable!
Stayed 1 night in Jun 2025

4/10 Poor

Jael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel double booked on us and 4 others attempting to check in while we were so we never stayed. Attendant on duty wouldn't answer phone for hotel.com to call to confirm the was double booked. However hotels.com went above and beyond to get us a better hotel elsewhere.
Stayed 3 nights in May 2025

2/10 Terrible

John

Disliked: Cleanliness, amenities, property conditions & facilities
Did not check in no room available
Stayed 1 night in May 2025

10/10 Excellent

Rondell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service !!
Stayed 2 nights in Oct 2024

6/10 Okay

Maralee

Liked: Staff & service

Acceptable

If your looking for accommodations this is not the place. It is acceptable in a pinch.
Stayed 2 nights in Apr 2025

4/10 Poor

Winsor

Disliked: Cleanliness, property conditions & facilities, room comfort
Loud plumbing noise all night, TV didn't work, no blanket, lamps inoperative, carpet cruddy.
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
the girl at check in was on a personal call and barely spoke to me. the lamp in the bathroom had no shade and was just a vare bulb. there was plastic around the bed frame.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone we spoke to at check-in was great!
Stayed 1 night in Oct 2024

2/10 Terrible

Keaton

Disliked: Staff & service
Checked in at 8pm and was very obvious had not been cleaned. Entire property is dirty/unkempt. Smells like smoke/badly
Stayed 1 night in May 2025

2/10 Terrible

Dakkota

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was one the worst experiences of my life I am currently still begging for my money back! I stay one night. When I got in the floor was wet. The tv didn’t work
Stayed 4 nights in May 2025

2/10 Terrible

Patrice

Disliked: Cleanliness, property conditions & facilities
The room was dirty and had not been cleaned, we took pictures. Manager Joe was very pleasant.
Stayed 6 nights in Mar 2025

2/10 Terrible

Sujith Kumar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for check-in and the guy at reception gave me two options - it will take 3 hours for check-in or cancel the reservation (told this part with emphasis).
Stayed 1 night in Feb 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, shabby, sad breakfast, no soap. But the worst is they charged me for an extra night that I did not use. I have reached out to Expedia, called the hotel myself and calling corporate and they never answer the phone. I wrote a much longer review but space is limited here. I would not stay here. At least I didn't bring back bed bugs.
Stayed 4 nights in May 2025

2/10 Terrible

Scott

Disliked: Cleanliness, property conditions & facilities, room comfort

Unclean and ill managed

Had a very late check in was to check in wednesday and didnt check in until 6am thursday. The beds were not made, the room was not clean. When we brought these concerns to the front desk we were given clean sheets.
Stayed 4 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredibly disappointing

Extremely rude and will make up check in times so don’t show at the time you’re supposed to if you don’t feel like waiting hours for your room, very filthy honestly they should be paying people to stay there instead.
Stayed 1 night in Mar 2025