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Reviews of Cooktown Motel

3.5 out of 5
Cooktown Motel
9 Boundary St, Cooktown, QLD

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 32 reviews" "
Rating 8 - Good. 13 out of 32 reviews" "
Rating 6 - Okay. 6 out of 32 reviews" "
Rating 4 - Poor. 3 out of 32 reviews" "
Rating 2 - Terrible. 2 out of 32 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Peter

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I will bite my tongue
Stayed 3 nights in Oct 2023

8/10 Good

Shelley

Travelled with group
Liked: Cleanliness, staff & service
Friendly checkin, gardens lush, close to town.
Stayed 3 nights in Sep 2023
Response from Sue on 24 Sept,2023
Thank you, Shelley, for your lovely review.It is a pleasure having guests like yourselves.

6/10 Okay

Eddy

Liked: Cleanliness
Disliked: Property conditions & facilities
Basic, old, but clean. Beautiful gardens,
Stayed 2 nights in Aug 2023
Response from Sue on 24 Sept,2023
Thank you Eddy for your kind words. As new owners it takes some time to upgrade the units and especailly hard being so remote trying to get furnishings, materials and trades people that are not available in Cooktown.

8/10 Good

Cristien

Travelled with group
Liked: Cleanliness
Over all the property was good. The bed I slept in was hard and you could feel the springs. When I woke I had a sore back and pressure points specially my hips.
Stayed 1 night in Aug 2023
Response from Sue on 24 Sept,2023
So very sorry Cristian that the bed was uncomfortable. As new owners we are trying to upgrade beds and furnishings. Being so remote in Cooktown it's a challenge to get the items we need as they are not available here.Thank you very much for the great review.

8/10 Good

Coral

Stayed 1 night in Aug 2023

8/10 Good

kym

Travelled with partner
Liked: Cleanliness, staff & service
Good stay for us. Value for money. Very pleasant and helpful manager.
Stayed 2 nights in Aug 2023

2/10 Terrible

Ernest

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not safe for motorbike travellers. I wouldn’t leave my bike park in that car park. Unless I was close to it the beds. I can feel every spring when I sat on it. I walked out, did not stay found another place.
Stayed 1 night in Aug 2023
Response from Sue on 24 Sept,2023
We are very sorry you felt that way. There has never been an incident with any motor bike or vehicle in our car park and many motorbike riders have stayed with us. If you felt your bed was uncomfortable all you needed to do was come to see us and we would have changed your room to a bed that was more suitble for you.

8/10 Good

Herman

Motel was fine, albeit a bit of a walk to Town
Stayed 1 night in Aug 2023

8/10 Good

Maureen

Liked: Staff & service, amenities, property conditions & facilities
Staff were great. A couple of things needed some maintenance.
Stayed 4 nights in Aug 2023

6/10 Okay

Gary

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Delwyn

Stayed 3 nights in Jun 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

Yu

Location is fine with easy parking. But did anybody clean the room? See hairs and dust on bed sheets and side table. I know it's tropical, but so many ants walking around. It comes in everywhere. WiFi does now work in ensuite room at all. Good for one night just to sleep and leave.
Stayed 1 night in Jul 2023

6/10 Okay

Jennifer

Liked: Cleanliness
The unit was small but comfortable. We had booked a unit with a kitchenette but neither of the hotplates worked! Also the motel is near the main road and heavy traffic was loud in the early morning.
Stayed 2 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic lower cost option. Well managed property
I think a lot of previous reviews can be dis-regarded as there is new management there. The new boss ( Col ) is right on top of managing this place. For the properties age it is very clean and tidy. I had one of the ensuite rooms and was very happy - comfy bed / airco / lotsa hot water. Plenty of onsite parking and if you want - full kitchen / cooking facilities available. If you're doing Cooktown on a budget, I 101% recommend this place.
Stayed 2 nights in Jun 2023

8/10 Good

Helen

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

4/10 Poor

Maria

Stayed 1 night in May 2023

6/10 Okay

Kathy

Travelled with partner
Liked: Cleanliness, staff & service
Property centrally located and clean. Whilst Cooktown is isolated and accommodation might be limited, the facilities were very basic and relativey expensive. For example, there were no chairs in the room. Satisfactory for a one night stay.
Stayed 1 night in May 2023

10/10 Excellent

Richard

Stayed 2 nights in Jan 2023

10/10 Excellent

Cassandra

Stayed 1 night in Jan 2023

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities
Quiet place , basic as you’d expect from a motel, staff friendly so no complaints

8/10 Good

Inger

Liked: Cleanliness, staff & service

10/10 Excellent

Edmund

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a budget accommodation, this property went beyond my basic expectation. The room was well-appointed, clean, spacious and has good ventillation. Hotel manager was very welcoming and transparent in his communication. If affordability and practicality are your main travel considerations, this property is highly recommended should beautiful Cooktown be in your bucket list.
Stayed 1 night in Nov 2022

4/10 Poor

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had a lot of trouble booking in. Would not accept wotif booking and room was not available so had to pay an extra $30 to get a room.whuch did not have the extra bed which he said it had. The actual kitchen facilities in the room was excellent and it was very clean and tidy but it was exensive and i would never book their again with a booking agent.
Stayed 1 night in Oct 2022

10/10 Excellent

Youngsook

Stayed 1 night in Oct 2022

10/10 Excellent

Danny

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean,tidy,modern,quiet,walk to town,friendly service.
Stayed 1 night in Sep 2022

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay.
Manager was great and very helpful. Plenty of off street parking, rooms basic but clean and comfortable.
Stayed 2 nights in Aug 2022

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not book with this hotel again
We drove from 10.00am to 5.00pm when we arrived they told us we had no booking and said they were all booked out so we would have to find somewhere else to stay if we could find any as they said Cooktown was all booked out they offered no sugestion on what we could do . They just left us to our own devices
Stayed 3 nights in Jul 2022

10/10 Excellent

David

Travelled with partner
Liked: Staff & service
DONT BOOK ON LASTMINUTE.com. As they take your money without consulting with the property managers and create other rooms that don’t exist so beware of LASTMINUTE. com as they are uncontactable and take your money without any refund. Absolute scamming site. Lesson learnt is to contact the Motel or Hotel direct and get a better deal and the correct info on hand.
Stayed 2 nights in Aug 2022

10/10 Excellent

Greg

Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2022

8/10 Good

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, clean and cheerful. Received what I paid for.
Stayed 1 night in Jul 2022