Front of property – evening/night

Reviews of Nimb Hotel

5 out of 5
Nimb Hotel
Bernstorffsgade 5, Copenhagen

Reviews

9.8

Exceptional

Rating 10 - Excellent. 235 out of 272 reviews" "
Rating 8 - Good. 27 out of 272 reviews" "
Rating 6 - Okay. 6 out of 272 reviews" "
Rating 4 - Poor. 2 out of 272 reviews" "
Rating 2 - Terrible. 2 out of 272 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They really hosted you as if you were a guest in their home. I would stay here again in a heartbeat. Every single person i interacted with went above and beyond.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel and attention to detail. Nothing was too much hassle. Will be back!
Stayed 2 nights in Nov 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. The complimentary Tivoli tickets were a nice surprise.
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must
Great staff with great rooms overlooking tivoli gardens
Stayed 2 nights in Nov 2023

10/10 Excellent

Andy, Cerritos

Stayed 2 nights in Nov 2023

10/10 Excellent

YU, Newton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful. Service is excellent
Stayed 3 nights in Nov 2023

10/10 Excellent

Alisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely guest focused and genuine in all interactions. They pay special attention to what’s important to you and make the stay amazing!!
Stayed 1 night in Oct 2023

10/10 Excellent

john

Liked: Staff & service, property conditions & facilities, room comfort
Brilliant staff!
Great stay here for a few days with extremely welcoming staff found in all areas of the hotel. I must call out the breakfast waiters as they were always very cheerful and happy first thing. The location is excellent and enabled a great visit to Copenhagen.
Stayed 3 nights in Sep 2023

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Beautiful hotel next to the Gardens. Good location. Rooms were very nice, comfy bed, nice views. Centrally located. Can’t go wrong staying here.
Stayed 1 night in Sep 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Superb staff and restaurants!
Stayed 2 nights in Aug 2023
Response from Anna Finderup on 30 Aug,2023
Dear Jane,Thank you very much for the rating of your stay.We hope that we can welcome you back at Nimb in the future. All the best, Anna

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nimb gave us personal service from the beginning- it’s a boutique hotel and they made us feel special from offering us coffee, to escorting us to our rooms. The property is lovely with views of the gardens outside and antiques everywhere. Everyone was kind and helpful and we had an incredibly delicious lunch in the restaurant! You won’t go wrong with this sweet hotel!
Stayed 1 night in Jul 2023
Response from Anna Finderup on 30 Aug,2023
Dear Ann, Thank you so much for your kind review! We are glad to hear that you enjoyed your stay and I will make sure to share your feedback with my lovely colleagues around the hotel and the restaurant. We hope to see you at Nimb again in the future. All the best, Anna

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful boutique hotel! I highly recommend this place. Plus, free entrance into the Tivoli Gardens is a plus!
Stayed 3 nights in Jul 2023
Response from Anna Finderup on 30 Aug,2023
Dear Tamara, Thank you so much for taking your time to give us this wonderful feedback. We are so happy to hear that you enjoyed your stay and hope that we can welcome you back at Nimb again some time. All the best, Anna

8/10 Good

James, Longboat Key

Travelled with partner
Liked: Cleanliness, staff & service
I’m not sure what rating to give the hotel. Many aspects were excellent but a few were very disappointing. The staff were the highlight of the hotel. Every person we interacted with from front desk, the spa and breakfast restaurant were amazing friendly. The hotel breakfast was wonderful. Lots of options and all delicious. The spa is very nice! The negatives, 2 of the 3 nights we stayed had a rock concert playing. One night from 10pm-11:30pm. It was LOUD! I tried sleeping with ear plugs and pillows over my head. My husband, who does business in US, had to take his business call in our bathroom. The second night was a biggest hits concert from 9pm-10:30pm and fireworks from 11:30pm-12pm. Having a peaceful nights sleep was IMPOSSIBLE. None of this was mentioned on the website, nor when we booked the hotel. The first time we were told about concerts was at checkin. When paying over $900 per night this is really unacceptable. Another downside was the bathroom. Our shower leaked onto the floor soaking a towel or rug every single time. It was the design not a clogged drain. Cleaning up water on the floor of the bathroom isn’t luxurious. Lastly the room was lacking. It didn’t feel luxurious or well thought out. We didn’t have drawers for clothing and no place to put a luggage rack. Poorly designed. We did mention the loud concerts and our leaking shower to the front desk. They brought us some extra towels and offered apologies. Unfortunately we would not return or recommend.
Stayed 2 nights in Jul 2023
Response from Anna Finderup on 30 Aug,2023
Dear James, Many thanks for taking the time to give us feedback on your visit to Nimb Hotel.It is important and useful knowledge for the management, so we can continue to provide the excellent service we want. We strive to always give our guests a very special experience when they visit Nimb.We are happy to read that you found the hotel staff friendly and our outlets pleasant, however we are sorry to hear that the noise from the concerts hampered your nights rest and made it difficult for your husband to work. It is both a gift and a challenge to be located in the Tivoli Gardens and we will definitely take this feedback very seriously. We have taken your comments to heart. I hope that you might change your mind and decide to try and visit us again in the future so that we hopefully can give you a more relaxing Nimb experience. All the best, Anna

6/10 Okay

James, Longboat Key

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Anna Finderup on 30 Aug,2023
Dear James, Thank you for your feedback. We hope that we can welcome you back at Nimb for another occasion. All the best, Anna

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
So relaxing I love staying here
Stayed 7 nights in May 2023
Response from Anna on 19 Jul,2023
Dear Marjorie, Thank you for your feedback. We hope that we can welcome you back at Nimb in the future. Please do let us know if we may assist with anything. All the best, Anna

10/10 Excellent

Laurie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff and so friendly with my dog.
Stayed 2 nights in Apr 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palatial stay in the heart of a magical wonderland
Without a doubt the best hotel I’ve ever stayed in. Simply superb!
Stayed 2 nights in Apr 2023

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

MIGUEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most memorable copenhagen hotel
It was the most amazing, welcoming, luxury, beautiful, and delicious stay! I will definitely be back! And i would recommend this hotel 5 star! The staff are so friendly and accommodating we felt right at home. The hotel is so beautiful and the room was the best! We got a one bedroom suite and it was perfect. It had absolutely everything! My wife and i already miss it and we cant wait to be back
Stayed 2 nights in Feb 2023

10/10 Excellent

Shikhar

Stayed 1 night in Feb 2023

10/10 Excellent

Kim

Stayed 2 nights in Jan 2023

10/10 Excellent

Raisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing accommodations! Five star services from beginning to end. But the staff, the staff is what makes this hotel experience above all we have stayed.
Stayed 4 nights in Jan 2023

8/10 Good

Annie

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful, room , staff and service was lovely, bed a little hard for my liking.
Stayed 2 nights in Dec 2022

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A once in a lifetime stay (but must go back)
This is a stay of a lifetime hotel- if you are looking for somewhere special and can afford to stay here I would heartily recommend - the staff are very friendly and the access to tivoli is an awesome extra - thought we would only stay this once but is back on our list for the future as it was so lovely.
Stayed 1 night in Nov 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay again
The staff were all friendly, highly trained and were excellent.The location in the Tivoli gardens is brilliant, fireworks from the roof terrace on Saturdays, Friday night concerts, light shows, marching bands.etc
Stayed 3 nights in Sep 2022

10/10 Excellent

Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing / great location and we had a wonderful time.
Stayed 5 nights in Aug 2022

10/10 Excellent

Coman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection is Nimb
Beautiful hotel in a fantastic location, we could even watch Tivoli entertainment from our room! Relaxing mornings on the terrace for breakfast were so enjoyable and we loved the rooftop pool for cooling off in the heatwave! Super helpful staff, they even set up our sticks & sushi dinner for our late arrival back from Legoland. Would love to stay again :)
Stayed 1 night in Aug 2022

6/10 Okay

JILLIAN, Preston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although the room itself was lovely and most of the staff were too(just one waitress who commented how quickly we were drinking our wine at dinner!) the noise that comes from the Tivoli park is immense. As it’s open till 11pm it’s not ideal for those of us who want to sleep before then. IMHO well over-priced for what you get
Stayed 4 nights in Jul 2022

10/10 Excellent

Sharifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! I’d go back in a heartbeat.
Stayed 2 nights in Jul 2022

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional hotel, fantastic service, amazing staff who could not do enough to help, highly recommend
Stayed 3 nights in Jul 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Marjorie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were extremely courteous Rooms large and comfortable Breakfast was delicious
Stayed 6 nights in Jun 2022

10/10 Excellent

debra

Stayed 2 nights in Mar 2022

8/10 Good

Ahmet

Stayed 2 nights in Mar 2022

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022

10/10 Excellent

Allan

Stayed 1 night in Mar 2022

10/10 Excellent

emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the large bath and face mask. Little touches like chocolates on the bed at night we’re lovely Fantastic location as in Tivoli gardens and close to restaurants
Stayed 3 nights in Feb 2022

10/10 Excellent

Tiffany Thy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Clare

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive. Truly impressed by this lovely property. It’s on a four seasons / peninsula level if not better. The facilities are amazing and immerse you in a cocoon you do not want to get out. Everything you touch or see is luxurious. (That chinaware they use is just so beautiful) Service is impeccable. Hskp is discreet. Fnb staff is incredibly helpful (hello young Filipino hostess !!! Thank you !) Concierge / front desk are great. Gym is great. They offer all the equipment you may need and all the weight you cant probably lift anyways
Stayed 2 nights in Oct 2021

10/10 Excellent

Yoed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and ambience
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Nimb is wonderful. Service is outstanding. Breakfast was super delicious and the best on our vacation. The Hotel left us chocolates for our son's birthday and our anniversary.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One word embodies this gorgeous hotel: EXCELLENCE! Every person who works there is someone I would want to be good friends with, so they must have a great HR department. The property is absolutely dreamy, surrounded by the lush gardens of Tivoli and the rooms are very clean and spacious. Will not stay anywhere else in Copenhagen but here in the future.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021