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Reviews of Zleep Hotel Lyngby

3 out of 5
Zleep Hotel Lyngby
Lundtoftegårdsvej 12, Kongens Lyngby, KOB

Reviews

8.6

Excellent

Rating 10 - Excellent. 248 out of 591 reviews" "
Rating 8 - Good. 264 out of 591 reviews" "
Rating 6 - Okay. 47 out of 591 reviews" "
Rating 4 - Poor. 19 out of 591 reviews" "
Rating 2 - Terrible. 13 out of 591 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Moshe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall decent for visiting dtu and Lyngby. The hotel should ask for a 150s bus-stop near the hotel, as the bus-line already pass through that road. Basic yet clean and with pleasent staff.
Stayed 6 nights in Mar 2024
Response from Andreas, Reception on 18 Mar,2024
Dear Moshe, Thank you for your time, to give us an review! Unfortunately the 150S passing by, is just temporary, due to the new light rail construction, by the highway. Hopefully it will soon be done, so its easier for our guest to come to the hotel. Hope to see you again soon. Best regrads,

2/10 Terrible

Saman F.

Stayed 10 nights in Dec 2023
Response from Andreas, Reception on 15 Jan,2024
Dear Saman, Thank you very much for your feedback.Unfortunately, it doesn't look like you were satisfied with your stay. If you have the possibility to send us an email with you feedback, were more than happy to assist you. And we then know what to improve. Thank you very much. Best regards

8/10 Good

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy place, nice and friendly environment. One only annoyance is the shower drain that get clogged fast .
Stayed 2 nights in Sep 2023
Response from Trine - Reception on 9 Oct,2023
Good afternoon Angela,thank you for your good review. i am sorry to hear that there was some problems with the drain. i hope next time you visit us, you will not get the same bad experience with that. we look foreward to welcome you another timebest regards

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfy, new and Clean
Nice hotel, close to the university and TOPSO, their staff need to get more training; other than that excellent hotel
Stayed 1 night in Sep 2023
Response from Andreas, Reception on 1 Oct,2023
Dear Michael, Thank you very much for the nice words. We do have some new ones among our team. They are trying their best, to help and be there for our guest. Best Regards,

4/10 Poor

Scott

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining was an understatement out of eggs one day on an already limited breakfast that you pay for on arrival. Noisy with construction all around!
Stayed 4 nights in Sep 2023
Response from Andreas, Reception on 14 Sept,2023
Dear Scott, Im sorry that the stay didn't meet your expectations. We will take the breakfast in to further consideration. Unfortunatley, there is a lot of construction work around the hotel. I do hope that we can welcome you again, and make it a better stay. Best Regard

6/10 Okay

Jorid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For what we paid it was OK. no coffee in room, no air conditioner, but new and clean.
Stayed 1 night in Sep 2023
Response from Sofie, Receptionen on 12 Sept,2023
Thank you very much for the feedback, Jorid.

6/10 Okay

Adrian

Stayed 1 night in Sep 2023
Response from Sofie, Receptionen on 9 Sept,2023
Mange tak for din anmeldelse, Adrian!

4/10 Poor

Sohnali De

Liked: Cleanliness
Disliked: Property conditions & facilities
Tried on prem laundry facilities. Washing machine and dryer were not fully functional and clothes could Not be dried. Staff was not able to help and we were inconvenienced and have to reschedule our departure All staff could say was not our fault. All Signs were in Danish
Stayed 2 nights in Jun 2023
Response from Didi/Reception on 9 Jun,2023
Dear Sohnali,We sincerely apologize for the inconvinience these issues may have caused you and thank you for letting us now regarding this matter so we could improve our service better so that won't happen to other guests in future.

6/10 Okay

Thomas

Stayed 1 night in May 2023
Response from Sofie, Receptionen on 4 May,2023
Tak for din anmeldelse, Thomas!

4/10 Poor

Mor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Constance, Reception on 14 May,2023
Thank you for your feedback.

4/10 Poor

David, Alpharetta

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Feb 2023
Response from Sofie, Receptionen on 22 Mar,2023
Tak for din anmeldelse, David!

2/10 Terrible

Andrew

Stayed 1 night in Dec 2022
Response from Didi, reception on 26 Dec,2022
Dear Andrew,Thank you for your feedback and we are sorry to hear that your stay at our hotel didn't provide your expectation.

10/10 Excellent

vladimir

Stayed 2 nights in Dec 2022
Response from Sofie, Receptionen on 22 Dec,2022
Thank you so much for staying with us Vladimir. Hope to see you again :-)

10/10 Excellent

Sara

Stayed 1 night in Nov 2022

10/10 Excellent

Josephine B. Westergaard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Barbara, Receptionen on 16 Nov,2022
Tak for den flotte feedback! Vi er glade for at høre, opholdet levede op til dine forventninger. Vi håber, vi kan byde dig velkommen en anden god gang.

10/10 Excellent

Sheila C.

Stayed 3 nights in Aug 2022
Response from Didi on 3 Sept,2022
Dear Sheila,Thank you for your excellent review. we are pleased to have you at our hotel.We hope can see you again next time :-)

10/10 Excellent

Kristín Helga

Stayed 4 nights in Aug 2022
Response from Amalie, Reception on 18 Aug,2022
Dear Kristin, We are happy that you were satisfied with your stay here in Lyngby :-)

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Visiting the Danes
Rooms very noisy because of floors. Stone parking lot, unfinished. Have to walk all way around building to get in doors to enter. Not very close to any stores but gas station, to walk to. Biking area is close. Have another company's workout facility attached, so people, auto's traffic. Not a very variety for breakfast, no hot cooked bacon, sausages, have to boil own eggs. Door to my room had to be slammed to close! Felt it was secure. Right by busy highway.
Stayed 10 nights in Aug 2022
Response from Amalie, Reception on 3 Sept,2022
Hi,thank you for the feedback :-)

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Sofie, Receptionen on 9 Aug,2022
Mange tak for den flotte anmeldelse, Jacqueline! Jeg håber, at vi ses igen på Zleep Hotel Lyngby.

4/10 Poor

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If you like stress during travel, particularly during checkin, this is the hotel for you. It’s new, clean, has a great bar. BUT LIVE STAFF CAN BE HARD TO FIND. i) Checkin is a dumpster fire. No people. Machine is very tall (don’t come in a wheelchair). You must type a lot of information on a bad touchscreen before you make your own key. There was always (3 x) a long time of angry people waiting to use the machine during checkin = stress. I had 3 consecutive bookings. The hotel linked the room, but not the checkin and I had to check in 3 x. The third time – late on day before departure – the key didn’t work, there was “No reservation in my name” and I had a ½ hour phone call to sort it out. Good that I had a European phone. It was really unpleasant. ii) Glass in the room. You can have one from the bar, but you have to ask – or drink directly from the faucet iii) They have laundry facilities – as they noted in an email, there are 2. Except when I arrived, I was told only one was working and it was booked, so tough luck. Please just provide a link to how the system works.
Stayed 1 night in May 2022

8/10 Good

Michael

Stayed 1 night in Apr 2022
Response from Sofie, Receptionen on 18 Apr,2022
Mange tak for din anmeldelse, Michael. Jeg håber, at vi ses igen på Zleep Lyngby :-)

8/10 Good

Per Michael

Stayed 2 nights in Jan 2022
Response from Sofie, Receptionen on 29 Mar,2022
Tak for anmeldelsen, Per Michael. Skønt at se, at du/I havde et godt ophold :-)

10/10 Excellent

Thomas, New Market

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern with comfortable beds. Quiet in spite of location next to highway. Nice brekfast.
Stayed 1 night in Feb 2022
Response from Reception on 25 Mar,2022
Dear Thomas, Thank you very much for your kind review. It means a lot to us that you are happy with your stay! We hope you wil be back to visit us soon. Best Regards Zleep Hotel Lyngby

10/10 Excellent

Aishwarya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank You Zleep, you made my stay awesome.
Excellent staff and great place, very conveniently located to DTU.
Stayed 6 nights in Jan 2022
Response from Sofie, Receptionen on 29 Mar,2022
Thank you so much for the nice feedback, Aishwarya! I am so glad you enjoyed your stay. We really hope to see you back at Zleep Lyngby :-)

10/10 Excellent

Remy

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Dec 2021
Response from Sofie, Receptionen on 5 Jan,2022
Thank you so much for the feedback, Remy! I hope to see you back at Zleep Lyngby sometime :-)

8/10 Good

Remy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Sofie, Receptionen on 5 Jan,2022
Thank you for the feedback, Remy :-)

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Sofie, Receptionen on 7 Dec,2021
Mange tak for din anmeldelse, Anthony :-)

10/10 Excellent

Flamur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all good.
It was very good, easy to check in. All in all good.
Stayed 1 night in Oct 2021
Response from Sofie, Receptionen on 27 Oct,2021
Thank you very much for the lovely feedback, Flamur. It means a lot to us that you had a nice stay! :-)

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking challenge
The hotel location is perfect as my sons are studying at DTU. I was a bit unsure of the parking arrangement as the sports car dealership next door had reserved parking spaces and the hotel had limited parking spaces. I had to park behind the hotel
Stayed 1 night in Oct 2021
Response from Sofie, Receptionen on 18 Oct,2021
Thank you very much for the feedback Andrew. I am glad you had a pleasant stay. We do also offer underground parking with several spaces. I will make that the staff inform our guests about this opportunity. I hope to see you again at Zleep Lyngby :-)

6/10 Okay

Andrea

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean but “sterile”
I found the self-check-in very impersonal. The desk staff, when they were present, was not very helpful. The room was VERY minimal. NO RUG FOR THE FLOOR IN THE BATHROOM. The room was spacious enough. No refrigerator, no hot water boiler. The minimalist design was nice, but the room had just the bare basics. Could not ask for anything in the hours when the desk staff was not there - a feeling of being “abandoned” in a hotel if you needed something after hours. It was fine for a few business nights, but I wouldn’t choose to stay there again. Could not turn on the heater in the room.
Stayed 4 nights in Sep 2021
Response from Jasmine on 2 Oct,2021
Dear Andrea, Thank you for taking your time to let us know what you thought. I'm very sorry that you felt abandoned and couldn't get help with your radiator. Our staff are always available by phone 24/7, if you are in need of help. Best Regards Zleep Hotel Lyngby

10/10 Excellent

Rasmus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay for a fair price
The hotel was very nice and very clean and all in all I would give it a 8/10. Pros: Really clean and nice room with a modern style to it. Price was fair. Great breakfast. Easy machine check in / check out system. Cons: Hotel room out to the highway so there was some noise if you opened the window. And because of no air-con, it was very warm and we had to open a window. Reception hours said open to 10:00PM, but I arrived at 09:30 and there was nobody in the reception??, lucky their easy machine check-in worked fast and great.
Stayed 2 nights in Sep 2021
Response from Jasmine on 2 Oct,2021
Hi Rasmus, Thank you for taking your time to write a review, it means a lot to us to hear your thougts. I hope to see you back here soon! Best Regards Zleep Hotel Lyngby

8/10 Good

Jacob

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A very basic experience, value for money was about fair. New hotel, very clean and functional. But the basic amenities are part of that cost saving, so don't expect neither coffee nor fridge in your room.
Stayed 4 nights in Aug 2021
Response from Sofie, Receptionen on 9 Sept,2021
Thank you for the feedback, Jacob!

10/10 Excellent

Ernst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2021

10/10 Excellent

Thomas, New Market

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean and very comfortable. The hotel is new and eco-friendly. Breakfast was good. It is very near the DTU campus.
Stayed 2 nights in Aug 2021
Response from Sofie, Receptionen on 24 Aug,2021
Thank you so much for the positive feedback! Hope to see you again at Zleep Lyngby.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Sofie, Receptionen on 24 Aug,2021
Tak for din positive anmeldelse, John. Jeg håber vi kan byde dig/jer velkommen på Zleep Lyngby igen.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Sofie, Receptionen on 18 Jun,2021
Mange tak for din anmeldelse!

8/10 Good

jakob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Jasmine on 1 Jun,2021
Mange tak for din anmeldelse Jakob!

8/10 Good

Yonghoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from Sofie, Receptionen on 1 May,2021
Hej Yonghoon! Tak for din anmeldelse, det betyder meget for os! Venlig hilsen Zleep Hotel Lyngby

8/10 Good

jon bloend

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
New hotel so modern in it’s style but missing casting to the tv otherwise nice place to stay. Very limited noise from the highway.
Stayed 1 night in Mar 2021
Response from Jasmine on 10 Mar,2021
Dear Jon, Thank you very much for your feedback, we hope to see you back soon! Best Regards Zleep Hotel Lyngby

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location for DTU. Located in a quiet neighboorhood. Clean and functional room. Very helpful staff. Comfy beds.
Stayed 1 night in Jan 2021
Response from Reception, Zleep Hotel Lyngby on 21 Jan,2021
Thank you very much for the great review, we are happy that you enjoyed! Hope to see you again soon at Zleep hotels.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020
Response from Jasmine on 28 Dec,2020
Thank you very much for your kind review, I hope to see you again soon! Best Regards Zleep Hotel Lyngby

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Jasmine on 28 Dec,2020
Thank you very much for your feedback Jack, I hope to see you back soon! Best Regards Zleep Hotel Lyngby

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Sofie, Receptionen on 10 Dec,2020
Tusind tak for din anmeldelse, Thomas!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, clean, super cosy hotel.
This stay was part of my business trip. It was a pleasure to stay here. Recommend
Stayed 1 night in Oct 2020
Response from Jasmine on 19 Oct,2020
Thank you very much for your kind review, I hope to see you back here soon! Best regards Zleep Hotel Lyngby

6/10 Okay

Louise Vinther

Travelled with family
Liked: Cleanliness, property conditions & facilities
Xxx
Stayed 1 night in Apr 2024
Response from Sofie, Receptionen on 1 May,2024
Tak for din anmeldelse, Louise.

10/10 Excellent

Raimund

Liked: Amenities
Great service, nice design, but could be more soundproofed.
Stayed 4 nights in Jan 2024
Response from Andreas, Reception on 12 Feb,2024
Dear Rayimund,Thank you very much for your time to give us feeback.We are happy to hear that we provided good service and that you liked the design of our hotel.We are sorry that you did not find the rooms sound insulated enough.However, we hope we can welcome you again at a later date.

10/10 Excellent

Bent Bruun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familiebesøg på Sjælland
En perfekt overnatning efter en familiefest Dejlig morgenmad på hotellet Rent overalt og venlig betjening.
Stayed 1 night in Feb 2024
Response from Miranda - Reception on 7 Feb,2024
Dear Bent,We are delighted to hear that you and your family had an enjoyable experience with us! We hope that we can make your next stay even better!

8/10 Good

Mads

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Andreas, Reception on 3 Feb,2024
Tusinde tak for din fine anmeldelse. Vi håber at kunne byde dig velkommen igen.

8/10 Good

Ulla

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Sofie, Receptionen on 31 Jan,2024
Mange tak for anmeldelsen, Ulla :-)