Hypo-allergenic bedding, in-room safe, desk, blackout curtains
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Reviews of Holiday Inn Express Coralville, an IHG Hotel

2.5 out of 5
Holiday Inn Express Coralville, an IHG Hotel
970 25th Ave, Coralville, IA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 244 out of 408 reviews" "
Rating 8 - Good. 110 out of 408 reviews" "
Rating 6 - Okay. 35 out of 408 reviews" "
Rating 4 - Poor. 15 out of 408 reviews" "
Rating 2 - Terrible. 4 out of 408 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Angela C GM on 12 May,2024
We appreciate the feedback.

10/10 Excellent

Shawn

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Angela C GM on 6 May,2024
Thank you for the review response, we are happy to see it was a good one even during our renovation.

10/10 Excellent

Jeanne

Stayed 1 night in May 2024
Response from Angela C GM on 22 May,2024
Thank you!

8/10 Good

Manuel

Stayed 1 night in Mar 2024
Response from Angela C GM on 21 Apr,2024
Thank you for the review.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful. It’s under remodelling right now which did not disturb my stay.
Stayed 1 night in Mar 2024
Response from Angela C GM on 29 Mar,2024
Thank you so much for sharing you stay experience.

8/10 Good

Allen, Lonsdale

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They are remodeling I picked Holiday Inn because I expected a better experience. The fitness room is not available. Everything was dusty and dirty from the remodeling. We had long black hair on our bathroom floor. Overall I was very disappointed in this Holiday Inn. It is disappointing to pay the full room rate and receive a room that is more in line with the cheaper hotel chains.
Stayed 1 night in Mar 2024
Response from Angela C GM on 22 Mar,2024
Thank you for sharing your thoughts with us about your stay. If there are ever problems in the room please come say something. We are here to make your stay the best we can. As for the renovation I know if it bothersome. Hopefully it will be done soon.

8/10 Good

Ryan

Stayed 1 night in Mar 2024
Response from Angela C GM on 2 Apr,2024
Thank you for letting us know what you thought of your stay.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful friendly staff.
Stayed 1 night in Mar 2024
Response from Angela C GM on 10 Mar,2024
Thank you so much for responding to the review and I am happy to see that you had a good stay.

10/10 Excellent

Sheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is being remodeled but the staff were great. Olive Garden is right next door. Super comfortable bed and pillows.
Stayed 1 night in Mar 2024
Response from Angela C GM on 3 Mar,2024
Thank you for sharing your stay with us. We appreciate the feedback.

8/10 Good

Brandon

Stayed 2 nights in Feb 2024
Response from Angela C GM on 21 Mar,2024
Thank you for taking the time to let us know about your stay. If you would like to share anything else please feel free to contact me.

4/10 Poor

Bob

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This is usually my go to place when I travel to I,C. On this trip I did not receive the room that I signed up for through Expedia, I saw no mention that the building was under construction and the parking lot leading to the lobby to check in was in terrible condition due to the weather. Bumpy, snowy and slippery.
Stayed 1 night in Jan 2024
Response from Angela C GM on 21 Jan,2024
Thank you for sharing. I am sorry you were not notified about the renovation and I am not sure why you didn’t get the room you reserved. I will look into that and see if I can find out why.

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Angela C GM on 15 Jan,2024
Thank you for letting us know about your stay with us and I hope next time we see you it is better!

10/10 Excellent

Aliaksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Angela C GM on 11 Jan,2024
We appreciate you taking the time to give us your feedback about your stay. Thank you for sharing.

6/10 Okay

Drew, Spencer

Stayed 2 nights in Dec 2023
Response from Angela C GM on 21 Jan,2024
Thank you for sharing.

10/10 Excellent

Christine

Stayed 1 night in Dec 2023
Response from Angela C GM on 26 Dec,2023
Thank you for letting us know about your stay with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Angela C GM on 19 Dec,2023
Thank you for letting us know how your stay with us went. We appreciate feedback.

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Angela C GM on 3 Mar,2024
Thank you for sharing your experience with us and I am glad to see you enjoyed your stay.

10/10 Excellent

Kevin

Stayed 1 night in Dec 2023
Response from Angela C GM on 17 Dec,2023
Thank you for letting us know about your stay and I am happy to see it was a good one.

4/10 Poor

Sheri

Stayed 2 nights in Dec 2023
Response from Angela C GM on 12 Dec,2023
I am sorry you did not have a great a trip as it should have been. Please reach out if there is anything else I can do.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Angela C GM on 9 Dec,2023
We really appreciate the review of your stay. I hope you get to visit us again.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent but the elevator carpet needs some attention
Stayed 1 night in Dec 2023
Response from Angela C GM on 5 Dec,2023
Thank you so much for taking the time to fill out the review and letting us know about your stay.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Angela C GM on 5 Dec,2023
We appreciate the feedback about your stay with us.

10/10 Excellent

Bruce

Stayed 1 night in Nov 2023
Response from Angela C GM on 23 Nov,2023
Thank you for letting us know about your stay and I am happy to see it was a good one.

10/10 Excellent

Helen

Stayed 2 nights in Nov 2023
Response from Angela C GM on 5 Dec,2023
We greatly appreciate the feedback and response to the survey about your stay.

10/10 Excellent

Nichole

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Angela C GM on 14 Nov,2023
Thank you for taking the time to let us know about your stay.

10/10 Excellent

Beth, Mendon

Stayed 1 night in Nov 2023
Response from Angela C GM on 28 Nov,2023
Thank you for taking the time to let us know about your stay and we hope you will stay with us again.

8/10 Good

Cynthia L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Enjoyed my stay. Only complaint: Bathroom should have been cleaner saw hairs in corner Also wish hotels would get rid of carpet for cleanliness purpose
Stayed 1 night in Oct 2023
Response from Angela C GM on 25 Oct,2023
Thank you for taking the time to let us know about your stay with us. We appreciate the feedback.

8/10 Good

rebecca

Travelled with family
Liked: Cleanliness, staff & service
Staff was very friendly. Room was clean and comfortable. Only negative was the pool was a little cold.
Stayed 2 nights in Oct 2023
Response from Angela C GM on 22 Oct,2023
Thank you for letting us know about your stay with us and I will let the staff know about your comment.

10/10 Excellent

Jace

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
overall it’s nice room friendly staff when you see them probably working in other places then the front desk. Convenient to the University of Iowa hospital. Lots of Food options Mall is 5 minutes away walking
Stayed 2 nights in Oct 2023
Response from Angela C GM on 19 Oct,2023
Thank you for letting us know about your stay with us.

6/10 Okay

Stacey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Air conditioner blew cold air out even though it was off. I told the front desk and nothing was done to correct the problem.
Stayed 3 nights in Oct 2023
Response from Angela C GM on 9 Oct,2023
I really am sorry that the issue was not handled while you were here. It was mentioned to staff.

10/10 Excellent

Morgan

Stayed 1 night in Oct 2023
Response from Angela C GM on 8 Oct,2023
Thank you for letting us know about your stay with us.

10/10 Excellent

Llewellyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room!!!
Stayed 1 night in Oct 2023
Response from Angela C GM on 8 Oct,2023
I am so glad to see you enjoyed your room. We hope to see you again. f

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Response from Angela C GM on 7 Oct,2023
I am so glad to see that you enjoyed your stay with us. Please visit us again.

4/10 Poor

Amanda

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Strong odor when you entered the building, location was dark, not well lite and it was loud. Walls seem thin and could hear quest beside me, cough, snoring and other strange noises like using the bathroom and toilet flushing. The outlet in the room looked like it had mold or burn marks around it. Metal from Bed frame stuck out and was unsafe. I don’t recommend this property
Stayed 1 night in Sep 2023
Response from Angela C GM on 4 Oct,2023
Thank you for letting un know about your stay and I am sorry to see that it was not pleasant for you. Your feedback is very important to us. Please, next time you are unhappy with something do not hesitate to let us know.

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Angela C GM on 1 Oct,2023
Thank you for taking the time to let us know about your stay. Guest feedback is very important.

10/10 Excellent

Dana

Stayed 1 night in Sep 2023
Response from Angela C GM on 14 Oct,2023
Thank you for letting us know about your stay with us. We hope you will visit us again.

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent renovation well done.
Stayed 1 night in Sep 2023
Response from Angela C GM on 20 Sept,2023
We are so happy to see that you enjoyed your stay with us. Please visit again.

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 1 night in Sep 2023
Response from Angela C GM on 19 Sept,2023
Thank you for letting us know about your stay!

10/10 Excellent

Santosh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Angela C GM on 5 Sept,2023
I am so happy to see that you enjoyed your stay with us. I do hope you visit again!

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Sep 2023
Response from Angela C GM on 2 Sept,2023
I am so glad to see that you enjoyed your stay. Please come visit us again.

6/10 Okay

Julie

Travelled with family
Liked: Amenities
I did not get a receipt under my door or emailed to me and when I try and call the property no one answers.
Stayed 1 night in Aug 2023
Response from Angela C GM on 31 Aug,2023
I am sorry you did not enjoy your stay with us. Your receipt should have come from expedia as that is who you paid for this reservation. The hotel does not have a receipt for you as you did not pay us. That is why none was put under your door or emailed to you from us. Expedia should have emailed you the receipt.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Angela C GM on 27 Aug,2023
Thank you for letting us know about your stay!

8/10 Good

Glenn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked this hotel
Stayed 2 nights in Aug 2023
Response from Angela C GM on 24 Aug,2023
Thank you for taking the time to let us know about your stay.

4/10 Poor

Mark

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We booked 2 rooms. The toilet in my daughters room was plugged when we showed up and not cleaned. Hair on the bed. Our room had not been vacuumed in a while. Probably should pass on a stay at this one.
Stayed 1 night in Aug 2023
Response from Angela C GM on 15 Aug,2023
I am sorry that your stay was not a great one and I do apologize. I do hope you will stay with us again and let us show you a better experience.

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The card entry system needs to be fixed. Had to have cards reprogramed every night of my stay. Also room was advertized as handicapped it was not. Tub was not handicapped accessable.
Stayed 3 nights in Aug 2023
Response from Angela C GM on 14 Aug,2023
Thank you for letting us know about your stay and I am sorry about the problems you experienced while staying here.

8/10 Good

Marvin

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Aug 2023
Response from Angela C GM on 11 Aug,2023
Thank you for sharing your stay with us.

10/10 Excellent

Kenneth S.

Stayed 1 night in Jul 2023
Response from Angela C GM on 22 Aug,2023
Thank you for letting us know about your stay with us. Please come visit us again.

2/10 Terrible

Mark

Stayed 1 night in Jul 2023
Response from Angela C GM on 2 Aug,2023
Thank you for sharing your experience while you were here. I am sorry that it was not a great stay. If you would like to talk you can always call the hotel and I would be happy to talk to you.

10/10 Excellent

DENNY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome :)
Stayed 1 night in Jul 2023
Response from Angela C GM on 1 Aug,2023
Thank you for letting us know about your stay and I am glad to see it was a good one.

6/10 Okay

Christina

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness
Disliked: Staff & service
I liked that it was close to mall. I reserved 2 Queens and got a single king.
Stayed 2 nights in Jul 2023
Response from Angela C GM on 25 Jul,2023
Thank you for letting us know about your stay with us. I am sorry about the room status.