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"Great location if you’re relying on public transport the train station is just a short walk behind the hotel, making it very easy to get into Venice. I also appreciated the daily housekeeping and the hardwood floors in the room, which were a nice touch as I prefer them over carpet. The breakfast staff were friendly, and the selection was good. However, the room experience was worse than poor. The hotel overall feels outdated for an IHG property. The bathroom was horrible old and with a strong sewage smell that was unbearable. We contacted IHG support, and hotel staff came to address the issue, but only sprayed what seemed like bleach. The smell did not go away and made the stay extremely uncomfortable. After reading other low-rated reviews, it’s clear that these issues are not isolated and reflect ongoing problems that need to be addressed. Overall, excellent convenience for transport, but the room quality — especially the bathroom — needs serious attention and proper maintenance. I did appreciate the hotel transportation to the airport. "

"Note: this hotel is not on the main isle of Venice. It's on Ludo Island, which is close to Venice, but not on the main island. We did not know this, and it took an hour and a half by waterbus to get from the train station to Lido while lugging all our bags, etc. And honestly, it takes a while to get to it from where all the big things are on Venice, so you spend more time travelling because your hotel is further out. Luckily, the hotel is just across from the waterbus station, and the bed was pretty comfy, but if we'd known it was going to be so far removed from everything we'd be doing, we wouldn't have booked on Lido. You probably pay more to be on Venice itself, but it's likely worth it. The waterbus "system" is a disaster to navigate, so being further out really does hinder you. the hotel was okay. The breakfast was okay, but not as good as other hotels we stayed at in Italy. But we likely would not stay here again, given everything we know now. "

"Clean room, great staff. We loved this place!"

"Lovely rooms, huge comfortable bed. Swimming pool area was beautiful."