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TRS Coral Hotel - Adults Only - All Inclusive

5.0 star property
Adults-only paradise near Playa Mujeres Golf Club where guests enjoy poolside cabanas, spa treatments, and days that transition effortlessly into vibrant evenings

Choose dates to view prices

TRS Coral Hotel offers an adults-only all-inclusive retreat with a pristine white sand beach. Travelers can book Ayurvedic treatments at Zentropia SPA or sip drinks at one of two swim-up bars, creating the perfect balance of relaxation and entertainment.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is S$786
includes taxes & fees
9 Jun - 10 Jun

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Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Junior Suite Garden View Single Use

55-inch Smart TV with digital channels, TV, books

Junior Suite Garden View Single Use

9.4 out of 10
Exceptional
(11 reviews)
  • Lake view
  • 66 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View

55-inch Smart TV with digital channels, TV, books

Junior Suite Garden View

9.0 out of 10
Wonderful
(47 reviews)
  • Lake view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up Single Use

1 bedroom, premium bedding, memory-foam beds, free minibar

Junior Suite Swim Up Single Use

8.8 out of 10
Excellent
(5 reviews)
  • Lake view
  • 67 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up

1 bedroom, premium bedding, memory-foam beds, free minibar

Junior Suite Swim Up

9.4 out of 10
Exceptional
(23 reviews)
  • Lake view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Jacuzzi Terrace Single Use

View from room

Loft Suite Jacuzzi Terrace Single Use

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 100 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Jacuzzi Terrace

View from room

Loft Suite Jacuzzi Terrace

9.8 out of 10
Exceptional
(8 reviews)
  • Lake view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

9.2 out of 10
Wonderful
(20 reviews)
  • Ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Beachside

View from room

Junior Suite Beachside

9.4 out of 10
Exceptional
(8 reviews)
  • Lake view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Beachside Ocean View

View from room

Junior Suite Beachside Ocean View

9.8 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up Beachside

1 bedroom, premium bedding, memory-foam beds, free minibar

Junior Suite Swim Up Beachside

9.0 out of 10
Wonderful
(13 reviews)
  • Lake view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Jacuzzi Terrace Ocean View

1 bedroom, premium bedding, memory-foam beds, free minibar

Loft Suite Jacuzzi Terrace Ocean View

8.6 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Beachside Ocean View

View from room

Loft Suite Beachside Ocean View

9.6 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite Swim Up

  • Sleeps 2

View all photos for Junior Suite Beachside Single Use

View from room

Junior Suite Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Beachside Ocean View Single Use

View from room

Junior Suite Beachside Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View Single Use

View from room

Junior Suite Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up Beachside Single Use

1 bedroom, premium bedding, memory-foam beds, free minibar

Junior Suite Swim Up Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Beachside Ocean View Single Use

View from room

Loft Suite Beachside Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Jacuzzi Terrace Ocean View Single Use

1 bedroom, premium bedding, memory-foam beds, free minibar

Loft Suite Jacuzzi Terrace Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View

1 bedroom, premium bedding, memory-foam beds, free minibar

Junior Suite Garden View

  • Sleeps 3

View all photos for Standard Junior Suite

1 bedroom, premium bedding, memory-foam beds, free minibar

Standard Junior Suite

  • Sleeps 3

Junior Suite With Ocean View

  • Sleeps 3

View all photos for Suite Loft Suite Jacuzzi Terrace Ocean View

1 bedroom, premium bedding, memory-foam beds, free minibar

Suite Loft Suite Jacuzzi Terrace Ocean View

  • Sleeps 2

View all photos for Suite Loft Suite Jacuzzi Terrace

1 bedroom, premium bedding, memory-foam beds, free minibar

Suite Loft Suite Jacuzzi Terrace

  • Sleeps 2

View all photos for Junior Suite Beach Side Oceanview

1 bedroom, premium bedding, memory-foam beds, free minibar

Junior Suite Beach Side Oceanview

  • Sleeps 3

Loft Suite Beachside Ocean View

  • Sleeps 2

Junior Suite Swim Up

  • Sleeps 2

Loft Suite With Terrace Jacuzzi

  • Sleeps 1

Junior Suite Beachside

  • Sleeps 3

Loft Suite Jacuzzi Terrace Ocean View

  • Sleeps 2

Junior Suite Swim Up Beachside

  • Sleeps 1
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About the area

Located in Costa Mujeres Resort Strip, a neighbourhood in Costa Mujeres, TRS Coral Hotel - Adults Only - All Inclusive is next to a golf course and on the beach. Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Langosta Beach and Tortuga Beach. Don't miss out on a visit to Garrafon Natural Reef Park. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Costa Mujeres travel guide
Map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440

What's nearby

  • Mujeres Beach
    Mujeres Beach
    5 min drive - 2.2 km
  • Langosta Beach
    Langosta Beach
    35 min drive - 21.8 km
  • Tortuga Beach
    Tortuga Beach
    37 min drive - 23.2 km
  • North Beach
    North Beach
    53 min drive - 13.3 km
  • Playa Mujeres Golf Club
    16 min walk - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    46 min drive

Restaurants

  • Kulinarium Riu Latino
    3 min drive
  • Isla Blanca
    2 min walk
  • Velvet
    3 min drive
  • Xtra Time
    4 min walk
  • Lobby Bar
    1 min walk

About this property

TRS Coral Hotel - Adults Only - All Inclusive

  • Luxury all-inclusive property near Playa Mujeres Golf Club
  • Located close to North Beach and Garrafon Natural Reef Park, TRS Coral Hotel - Adults Only - All Inclusive provides a free breakfast buffet, an adjacent golf course and 2 swim-up bars. This property is a great place to bask in the sun with a beachfront location, beach cabanas and 2 beach bars. Treat yourself to a facial, aromatherapy or a hot stone massage at Zentropia Spa, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Yoga classes and fitness classes are offered at the health club; other things to do include basketball and volleyball. In addition to 3 poolside bars and a corner/local shop, guests can connect to free in-room WiFi.
  • Other perks include:
    • 3 outdoor pools along with 2 swim-up bars, cabanas and sunloungers
    • Free self-parking and valet parking
    • 8 outdoor tennis courts, a round-trip airport shuttle (surcharge) and a free beach club on-site
    • Free newspapers, water sports equipment and concierge services
    • Guest reviews give top marks for the beach locale, pool and helpful staff
  • Room features
  • All 473 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra amenities include:
    • Bathrooms with Jetted bath and rainfall showers
    • 55-inch Smart TVs with digital channels
    • Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free covered self parking on site
  • Free covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • 2 beach bars
  • 2 swim-up bars
  • 3 bars/lounges
  • 3 poolside bars
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Capricho
  • Chic Cabaret Restaurant
  • El Gaucho (Argentinian)
  • La Boheme (French)
  • Tentazione (Italian)

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Games
  • Health club
  • Outdoor pool (guest access)
  • Pilates classes
  • Shopping
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (10,710 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does TRS Coral Hotel - Adults Only - All Inclusive have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 8 AM to 8 PM.

How much does it cost to stay at TRS Coral Hotel - Adults Only - All Inclusive?

As of 15 May, 2026, prices found for a 1-night stay for 2 adults at TRS Coral Hotel - Adults Only - All Inclusive on 9 Jun, 2026 start from S$786, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is TRS Coral Hotel - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at TRS Coral Hotel - Adults Only - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at TRS Coral Hotel - Adults Only - All Inclusive?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at TRS Coral Hotel - Adults Only - All Inclusive?

Checkout is at noon.

Does TRS Coral Hotel - Adults Only - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at TRS Coral Hotel - Adults Only - All Inclusive?

Yes, the property is all-inclusive.

Where is TRS Coral Hotel - Adults Only - All Inclusive located?

Located in Costa Mujeres Resort Strip, this beachfront property is next to a golf course, 0.9 mi (1.4 km) from Playa Mujeres Golf Club, and within 12 mi (20 km) of Ultramar Ferry Puerto Juárez and Plaza 28. Langosta Beach and Tortuga Beach are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

TRS Coral Hotel - Adults Only - All Inclusive Reviews

8.8

Excellent

9.4

Cleanliness

9.2

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 755 out of 1103 reviews
Rating 8 - Good. 165 out of 1103 reviews
Rating 6 - Okay. 79 out of 1103 reviews
Rating 4 - Poor. 53 out of 1103 reviews
Rating 2 - Terrible. 51 out of 1103 reviews

Reviews

Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was spectacular!! The staff was great friendly and very well ran, they covered everything that we needed during our stay, I highly recommend Gaucho for dinner or meals the chef Marcos was amazing!!! Treated us like a family member!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

CARLOS ENRIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En el desayuno creo que el sea a la carta nos quita la opción de poder experimentar la satisfacción de poder elegir a la vista
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Rocío

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El spa fue maravilloso, los mayordomos José y Christopher Ñ nov
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Francisco Justo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bonito muy cómodo y muy completo cuenta con gran variedad de instalaciones y restaurantes, el spa muy recomendable, el servicio y la atención en los restaurantes fue excelente
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Adrian Lamont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 6 nights in May 2026
Verified

8/10 Good

Shawndell

Liked: Cleanliness, staff & service, property conditions & facilities
I couldn’t use YouTube on the tv we should have access to listen to music on tv
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ismar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the TRS Coral Hotel in Cancun was truly a 10/10 experience. The resort is exceptionally clean, with modern, spacious rooms that were comfortable, high-end bedding. The staff provided incredible, attentive service often featuring dedicated butlers who go above and beyond to arrange reservations and personal touches. Dining is a major highlight; the à la carte breakfast at Capricho, with made-to-order options, is a fantastic way to start the day, especially if you get a table in a top waiter's section. It is an adults-only sanctuary that makes you feel pampered, and I highly recommend it for a relaxing yet lively trip.
Stayed 8 nights in Apr 2026
Verified

6/10 Okay

Allissen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort with a stunning property overall. The customer service, however, was lacking. Check-in was long and felt unwelcoming from the start. We stayed in a swim-out room, which was beautiful, but there were a few maintenance issues — the jets needed repair and the patio light was not working. We were asked to wait until 3 PM to enter the room because they stated they needed to do a “thorough check,” yet several items still appeared to have been missed. The “butler” service also did not feel like true butler service. It was my birthday trip, and I travel every year for my birthday, so I’m used to resorts adding thoughtful touches like a birthday banner on the door, chocolates, or a small cake in the room. Unfortunately, none of that was included here. Birthday decorations of any kind required an additional fee, and when I asked customer service about a simple door banner, I was told, “We don’t do that.” On a positive note, the food was very good for an all-inclusive resort. The Italian restaurant was just okay compared to the others. Overall, we still had a good time, but the experience lacked the personal touches that make a birthday stay feel special.
Stayed 3 nights in May 2026
Verified

2/10 Terrible

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lack of communication, 0 accountability. Lied about the room and accommodations. Paid for ocean view, got a view of the pool Useless butler Nothing done for birthdays Supposed to be adults only, not true. Asked about allergies and restrictions....everyday they gave me something on the restriction list.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best spa ever! The food was great! Paul the customer service manager took care of us!! He made the trip so special! Looking forward to our next visit!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was amazing!! Must do and Paul the head of customer service is the best!
Verified

4/10 Poor

Damilola

Liked: Amenities, property conditions & facilities
I want to preface this by saying the resort itself is beautiful and the premium experience events team are truly fantastic and attentive, but I cannot in good conscience leave without warning other guests. During a 3 night stay $216 was stolen from my purse while I was staying here. This was not a case of leaving my valuables out in the open, my purse was tucked away amongst my belongings, so for someone to have taken money from it means they went through my things deliberately. My coin slot was left open, and my ID and debit cards were rearranged, so this was an intentional act of theft. The feeling of having your personal belongings searched through without your knowledge, in a room you are paying to be safe in, is genuinely distressing. I came here to relax and celebrate my fiancé’s birthday and instead I’ve left feeling violated and unsafe. I would urge any guests to use the in-room safe for absolutely everything of value and to be aware that this can happen, even in a resort of this calibre.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Norma Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones,comidas y bebidas excelentes. Solamente batallamos un poco con el servicio de carritos no siempre te querian llevar y programaron el servicio de botones para recoger nuestras maletas para el checkout y nunca llegaron. Fuera de eso amamos nuestra estadia en TRS y sin duda alguna regresaremos
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay at TRS Coral Hotel with my friends and I genuinely can’t recommend it enough. From the moment we arrived, our butlers Sergio and Ana took incredible care of us. They were attentive, thoughtful, and went above and beyond to make sure we had everything we needed throughout our stay. They even made my birthday feel really special, which I’ll never forget. It felt personal, warm, and truly well taken care of. The ambiance of the resort was a solid 10/10—beautiful, relaxing, and exactly the kind of luxury getaway we were looking for. The staff across the entire property were consistently warm, welcoming, and respectful, which made the experience even better. Food-wise, it was a bit mixed, but overall still enjoyable. We didn’t get to try everything, but Helios and Capricho were great for breakfast and definitely stood out for us. Overall, the service and atmosphere carried the experience in the best way. We left feeling well taken care of, appreciated, and honestly a little spoiled. We will absolutely be coming back again—that’s a promise. If you come here request Sergio and Ana as your butlers you will not be disappointed. I miss them already!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. We loved everything about our stay the atmosphere, food, service, and the staff. We would stay there again for sure. Our Expedia Butlers were great!
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Luis Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estancia por cumpleaños en TRS Coral fue inolvidable gracias a la calidad de su gente. LO DESTACADO: • Spa Zentropia: Mención especial a Nidia; su trato humano fue inigualable y organizó que las chicas me cantaran las mañanitas, un gesto muy emotivo. • Mayordomía: Sergio fue muy profesional con las reservas y dudas. Ana nos sorprendió con champán, pastel y globos por mi cumple. • Gastronomía: El Chef Soto nos atendió personalmente en Tentazione y La Bohème con platos espectaculares y mesa decorada. Gracias también a Anita (La Bohème), Joaquín (El Gaucho), Juan (Isla Blanca), Saúl (playa) y Alberto (alberca), quien recordaba mis bebidas favoritas y fue siempre amable. • Chic Cabaret: Show de primer nivel y excelente servicio de Sergio. POR MEJORAR: El room service nunca llegó en mi último día. En el restaurante hindú la atención fue desganada y el mesero de las camas balinesas fue poco amable; sentimos una diferencia de trato hacia nosotros como mexicanos frente a los extranjeros. LO NEGATIVO: El acoso del Travel Club (playeras azules) es molesto. El agente Uriel fue sumamente grosero y sarcástico al rechazarle una oferta, cuestionando si "no entendíamos su español". Esas actitudes agresivas no corresponden a este hotel. A pesar de esto, gracias a Nidia, Sergio, Ana y el Chef Soto, volveríamos pronto.
Stayed 5 nights in Apr 2026
Verified

6/10 Okay

Ryan George

Liked: Amenities
Amenities The amenities were fantastic, good food and great liquor selection. The wine selection leaves a lot to be desired. High cost liquors like johnny walker and patron are included but bottled of wine that cost $9 in the states are considered premium. Butlers For butlers we had Sergio and Ana. The butlers were amazing with facilitating dinner bookings, and amending dinner booking requests and were very attentive overall. General Staff We had several instances where the room was not restocked based off of requests or restocked with water at all. This was remedied quickly with the butler service however having to use the butler service so often for these kinds of things made it feel like a necessity to have a butler rather than a luxury and made it feel less like a vip access resort. Even though the butlers were able to get the items remedied it often took hotel staff a long time to complete the task compared to when we reached out to our butler. Cleanliness We did notice after a few days of staying there that we had something black dotting our shower. We originally thought this was just part of the porous shower stone however we later realized that it was able to be scratched off and might of actually been mold. I am sure this is a constant problem with the constant moisture and humidity however a thorough room cleaning and shower cleaning with bleach would most likely resolve this in between guests. Property Condition Not enough characters to continue 2/5 stars
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TRS was incredible and Karla made it happen! Huge thanks again to Karla, Mel, and Daniela!!! We can’t wait to see you all again!
Stayed 6 nights in Feb 2026
Verified

2/10 Terrible

Navroze

Disliked: Amenities, property conditions & facilities
Very pushy sales and they get upset if you say no. Unable to have the full experience as there are 3 weddings this week so a few restaurants are open for dinner. This is our second time here and overall the quality has been disappointing in areas including accommodation, food and level of service.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at TRS Coral. The property was stunningly beautiful, the staff was kind and accommodating, and we had the best vacation. The only hiccup was reaching our assigned butler at arrival, but once connected through the front desk, communication was seamless. Our one significant frustration was with the Palladium Travel Club. Before we even reached our room — exhausted from a full day of travel — an agent pulled us aside, showed us a map of the property, and made it feel like a helpful welcome. He then seamlessly transitioned into signing us up for what we didn’t know would be a 3-hour sales presentation the next morning. We were told we’d receive a free couples massage as a perk for celebrating our 10-year anniversary, and genuinely believed this was a thoughtful gesture from the hotel. That framing was never corrected. The next morning we were taken to breakfast, then toured premium rooms, then brought to an office and pitched a 5–10 year membership. What made it most frustrating wasn’t the presentation itself — it was the lack of transparency. Had we known upfront this was a timeshare-style sales pitch, we could have made an informed choice. Instead it was disguised as an anniversary perk. It also wasn’t fair to the representative that didn’t know we weren’t informed of the true situation. For a resort this beautiful with staff this warm, that experience cast an unnecessary shadow over the start of an otherwise wonderful trip.​​​​​​​​​​​​​​​​
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at a 5-star hotel like this and I couldn't say better things about it. The service was incredible, our butters Ana & Sergio where just incredible. Awnsering every question we had, fulling dreams, and setting up surprises. The hotel was a little confusing to navigate with the several locations and properties around the palladium area, but staff as well as the butters had us covered in no time. The drinks at the several bars across the bar where just incredible, bartenders super patient as well as mixing some of the best cocktails i've ever had. All the bars where using only top shelf liquor if not something very close to it. All I gotta say is I will be coming back most definitely, I loved this resort even more then I could have ever imagined and it had treated us so well for me and my girlfriends 3 year anniversary. Thank you to everyone who had hosted us.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Sojin

Disliked: Cleanliness, amenities
The room cleaning service was not satisfied, the refrigerator was leaking, the scale was out of batteries, the electric kettle handle was broken and the welcome food wasn’t fresh — the cheese was hard and one of the dried fruits appeared to have been bitten. There was also a moldy odor in the room, and the bedsheets smelled. I had to keep calling the front desk on the first and second day to have these issues addressed. What was more surprising was the staff’s attitude at checkout when I raised these issues. She didn’t even apologize and seemed indifferent, as if it didn’t matter. I believe this kind of response may discourage guests from visiting the hotel again.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Mikaylah

Liked: Cleanliness, staff & service, property conditions & facilities
Food was delicious. Staff was nice and attentive. Not that much too do and hard to get reservations for dinner.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Muhammad Abu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean. Service is great.
Stayed 6 nights in Apr 2026