Reception
Check availability

Reviews of Cotulla Express Inn

3 out of 5
Cotulla Express Inn
333 North IH-35, Cotulla, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 54 reviews" "
Rating 8 - Good. 13 out of 54 reviews" "
Rating 6 - Okay. 7 out of 54 reviews" "
Rating 4 - Poor. 0 out of 54 reviews" "
Rating 2 - Terrible. 2 out of 54 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Armandina, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2md floor. Cuz I. The middle of floor which top n bottom could hear others upstairs.
Stayed 1 night in Mar 2023
Response from Hotel Manager on 21 Mar,2023
Dear Armandina,Thank you for your recent stay at our hotel. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely,Hotel Manager

6/10 Okay

Susan M

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023
Response from Hotel Manager on 9 Mar,2023
Dear Susan,We appreciate you taking the time to rate your experience staying at our hotel. Please let us know if you can think of anything that might increase our score from 6 to 10. We value your patronage.Sincerely, Hotel Manager.

10/10 Excellent

Ruben

Response from Hotel Manager on 31 Mar,2023
Dear Ruben, Thanks for your choosing our hotel for your stay and 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager.

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Susan Joy on 4 Jun,2022
Dear Guest, Thank you for taking the time to share your feedback with us. We are very happy to see you had a great stay. It would be our pleasure to welcome you back again soon.

8/10 Good

Pablo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the room, and the amenities like microwave and fridge
Stayed 1 night in Mar 2022
Response from Mary on 1 Apr,2022
Dear Guest, Thank you for your review. We are happy to hear that you enjoyed the hotel overall. Thank you for staying with us!

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean basic
Good second visit. Very clean basic room. NO BREAKFAST OR COFFEE blaming Covid. Most hotels have moved on. Covid will be here forever. The rates have increased since the last stay. Overall will stay here again
Stayed 1 night in Feb 2022
Response from Mary Kira on 6 Feb,2022
Dear Guest, Thank you for taking the time to share your feedback with us. We are very happy to see you had a great stay. We thank you for sharing and cannot wait to see you return!

10/10 Excellent

Rosa

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and peacefully
Stayed 2 nights in Oct 2021
Response from jessi on 6 Oct,2021
Dear Guest, Thank you for your review. We are happy to hear that you enjoyed the hotel overall. Thank you for staying with us!

6/10 Okay

Adolfo

Stayed 1 night in Aug 2021
Response from jessi on 18 Sept,2021
Dear Guest, Thank you for your review. We are happy to hear that you enjoyed the hotel overall. Thank you for staying with us!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are good , friendly staff quiet place 👍 I would recommend this place
Stayed 1 night in Mar 2021
Response from Sherly on 20 Mar,2021
Dear Guest, Thank you for your rating. Have a nice day.

10/10 Excellent

Samuel

Stayed 3 nights in Mar 2021
Response from Sherly on 19 Mar,2021
Dear Guest, Thank you for your wonderful scoring, Have a nice day.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021
Response from sherly on 28 Feb,2021
Dear Guest, Thank you for the wonderful score .Have a nice day.

10/10 Excellent

Howard

Stayed 2 nights in Feb 2021
Response from Sherly on 7 Mar,2021
Dear Guest, Thank You for your wonderful scoring. Have a nice day.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2021
Response from sherly on 1 Mar,2021
Dear Guest, Thank you for the rating! We sincerely apologize that we did not accomplish this during your stay with us. Thank you.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Would stay there again. Cheap rates.
Stayed 3 nights in Jan 2021
Response from SARA on 2 Feb,2021
Dear Guest, We are so grateful for your feedback on your stay with us! It would be our pleasure to welcome you back again soon.

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good clean rooms nice stay
Stayed 1 night in Dec 2020
Response from Sherly on 7 Jan,2021
Dear Manuel! We are so grateful for your feedback on your stay with us! We look forward to welcoming you back the next time you are in the area.

10/10 Excellent

Sean

Stayed 1 night in Nov 2020
Response from Sherly on 7 Jan,2021
Hello Sean! We are so grateful for your full score on your stay with us! It would be our pleasure to welcome you back again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

Yanira

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service/rooms.
The front desk offered me the room closet to the entrance. I was grateful for this as i was exhausted after getting off a 12 hour shift. The room was very clean, bed tightly made and fresh towels. Bigger size (mini) fridge in room than most hotels, convenient for those with longer stays. Price per night was one of the better prices in town. I will definitely be back.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020
Response from Kirit on 22 Oct,2020
Thank you for giving 5 out of 5 . I truly Appreciate your feed back.

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean you boots
Truly a great experience. The hotel was very clean, had some unique features including an industrial sink, obviously catering to the oil field workers. Very quiet and convenient to the area. The front door had a sign that asked you to wash your boots off before entering. Only in Texas....love it.
Stayed 1 night in Oct 2020
Response from Kirit Patel on 14 Oct,2020
Thank you for sharing your experience! We are delighted to hear you enjoyed your stay. We often ask our guests to wash their shoes to ensure a clean space for all of our customers, in true Texas fashion. We hope to be your first choice next time you're in the area. Have a wonderful day! Best, Kirit Patel

10/10 Excellent

Enrique

Stayed 2 nights in Oct 2020
Response from Kirit on 22 Oct,2020
We truly Appreciate your feed back. Thank you

10/10 Excellent

Kasey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay.
This place is excellent whether its business or family, long or short term. Its my new go to when we are anywhere near laredo. We have stayed twice and both rooms were great. The bed is a bit firm for my husband but didnt bother me. The owers and staff are the friendliest. This place looks brand new and feels brand new. They really take care of it. Both of our rooms had a larger fridge with freezer, microwave, coffee maker, 2 burner top stove, and an extra kitchen sink in the bathroom. Seriouslu live this place!! Totally worth it and the place is excellent.
Stayed 1 night in Aug 2020
Response from Kirit Patel on 14 Oct,2020
Thank you for sharing your feedback! We love to serve our guests with a quality experience, and we are excited to welcome you again. Warm Regards, Kirit Patel

10/10 Excellent

Kasey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price, amazing hotel.
The place is amazing for the price.i mean it was clean and the rooms are large and they have larger fridges with burner top cookers. This is now our go to anytime we get stuck in laredo, i know its 50+ Miles away but this place was great!
Stayed 1 night in Aug 2020
Response from Kirit Patel on 14 Oct,2020
Thank you for taking the time to share you experience! We are so grateful to serve you, and our staff looks forward to welcoming you in the future. Best, Kirit Patel

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Mari Cruz

Stayed 1 night in Jul 2020

8/10 Good

Willa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Irene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Staff is always so helpful n friendly
Stayed 1 night in Jun 2020
Response from Kirit Patel on 28 Jul,2020
Thank you for your feedback! We hope to serve you again in the future! Kirit Patel Owner

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

ALEXEY

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bargain! Clean, quiet, comfortable, thank u!
Stayed 1 night in Jun 2020
Response from Kirit Patel on 24 Jul,2020
Thank you for your feedback! We are always happy to provide superior service and comfort for our customers. We look forward to hosting you again soon! Best, Kirit Patel Owner

10/10 Excellent

KAREN J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

Maira

Stayed 1 night in May 2020

8/10 Good

Raghu

Stayed 1 night in May 2020

6/10 Okay

Verified traveller

Disliked: Staff & service
Ok hotel
Then hotel is ok for the price you pay. The front desk would not give me a receipt when I checked out.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The Hotel did not have my reservation upon arrival, they did not offer any assistance on the matter, they told me that they could not do anything and that I should reach expedia in order for them to resend the reservation information.
Stayed 1 night in Aug 2018

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

RAUL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad customer service experience, the hotel charge me again because they don’t wanted to recognize online booking .
Stayed 1 night in Jun 2018

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight
Room was spacious, and clean. Breakfast could use a bit of improvement though.
Stayed 1 night in Jan 2018

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for price
Very nice hotel unfortunately when I put address in my GPS, both showed different locations and neither one was correct. Had to call hotel for directions once in town. Hotel is clean and staff were great. Room was quite comfortable.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

James, Devon. United Kingdom

Disliked: Cleanliness
New hotel , oil workers, mud in public areas,
Carpets and public areas spoiled by muddy boots of oil workers. Breakfast was inadequately replenished, with cold omelettes and greasy bacon, receptionist had breakfast duties as well. Not good. Desk staff very pleasant but sometimes inefficient. Room service was forgotten enirely onn one day with no explanation, and on others something would be forgotten. The bedroom door often did not lock first time which meant several attempts at banging the door.

6/10 Okay

Monica

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
El agua de la regadera estaba como grasosa y no incluye desayuno como se publica. Mala experiencia

6/10 Okay

Karla

Travelled with family
Liked: Cleanliness
Te ofrecía desayuno y en la propiedad decia que una disculpa que noo tenían desayuno solo cafe y jugo, y tampoco, espere para entregar la llave y nadie salio.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Stayed 1 night in Feb 2021
Response from SARA on 10 Mar,2021
Dear Guest, We are so grateful for your feedback on your stay with us! It would be our pleasure to welcome you back again soon.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad mejor de lo que esperaba y un muy pero miy buen precio
Stayed 1 night in Dec 2020
Response from Sherly on 7 Jan,2021
Dear Guest! Thank you for taking the time to share your feedback with us regarding your most recent stay. We look forward to welcoming you back the next time you are in the area.

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020
Response from Kirit on 22 Oct,2020
Thank you for giving us your Feed back. We appreciate your Business

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Gwang Pyo, 멕시코

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
새건물 저렴한 가격
건설된지 얼마되지 않아 깨끗했으나 호텔간판이 조그만하다. 위치는 도로 바로 옆이여서 괜찮다. 가격대비 대체적으로 만족스러웠다.