"I was a little weary from some of the recent reviews. But our experience was totally fine. Room was clean. Bathroom was clean. The lobby was a little busy and worn. Construction going on outside is a little unsightly and inconvenient, especially as you drive up to the hotel. Free Breakfast was good enough. Nothing really negative to say about the hotel and the room itself. I really didn't need help from the staff, so I can't tell you if they were going to be helpful or not.
The surrounding area leaves a lot to be desired. It's run down. I know a lot of cities have this issue, but there are a LOT of homeless people milling about at all hours of the day/night. Especially at the Library across the street from the hotel. There are very few (if any) places to walk to get a reasonable bite to eat. If you're doing anything at the Convention Center, it's about a quarter mile walk to the entrance. That is convenient. Walking back to the hotel at night, just be aware of your surroundings.
Parking tip: if you want to skip the valet parking, and you don't really have to drive too much or at all after you've settled into the hotel, try to get parking on the street nearby. You'll have to renew every two hours (there's an app), but once it hits 8pm, it's free until 8am the next day.
The workout room was fantastic. They have on site laundry, although I did not need to use that.
In a pinch, I'd stay here again. Not a bad, cheaper alternative."
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