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Reviews of Relais & Châteaux, Château de Courcelles

Relais & Châteaux, Château de Courcelles
8 rue du Chateau, Courcelles-sur-Vesles

Reviews

9.6

Exceptional

Rating 10 - Excellent. 50 out of 67 reviews" "
Rating 8 - Good. 15 out of 67 reviews" "
Rating 6 - Okay. 1 out of 67 reviews" "
Rating 4 - Poor. 1 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Axel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from L'équipe de Courcelles on 7 Dec,2023
Cher Monsieur,Nous tenons à vous exprimer notre sincère gratitude pour votre commentaire positif et succinct. Votre satisfaction est notre priorité, et nous sommes ravis de constater que vous avez apprécié votre expérience chez nous.Merci encore et à très bientôt !Cordialement,

10/10 Excellent

Jonah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing all around!
Stayed 1 night in Sep 2023
Response from Hotel Management on 28 Sept,2023
Delighted to hear you had an amazing experience!

10/10 Excellent

Peter J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what the doctor ordered
Everything was a great experience from the property through to the food and drinks, a truly fantastic experience and one to be repeated
Stayed 1 night in Sep 2023
Response from Management on 17 Sept,2023
Thank you so much for your glowing review! We're thrilled to hear that your experience with us, from our property to the food and drinks, was truly fantastic. It's always our goal to provide our guests with a memorable and enjoyable visit, and it's rewarding to know that we succeeded in delivering that to you.We can't wait to welcome you back for another wonderful experience in the future. Your continued support means the world to us, and we look forward to serving you again soon!

10/10 Excellent

McGuinness

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely faultless.We arrived and was instantly upgraded to the most beautiful room with a huge terrace.The chateau and it’s grounds are incredible & very well maintained.The whole team are super helpful and attentive give.We had lunch and dinner here both superb.We we’re sad to leave.Dog friendly too.
Stayed 2 nights in Aug 2023
Response from Hotel Management on 31 Aug,2023
Thank you for your glowing review! We're thrilled you had a faultless experience, enjoyed your beautiful upgraded room with a spacious terrace, and found our chateau and grounds to be impeccable. Our attentive team is dedicated to making every guest's stay memorable, and we're delighted to hear you had superb meals. We'll be looking forward to your return, and yes, we're dog-friendly too!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Great setting, the red sun loungers and umbrellas create a regal feel, some elements around pool could be manicured better. But a traditional French chateau.
Stayed 1 night in Aug 2023
Response from Hotel Management on 31 Aug,2023
Thank you for your review. We're thrilled you enjoyed the regal setting with our red sun loungers and umbrellas. Your feedback about certain poolside elements is noted, and we appreciate your input. We're committed to maintaining the charm of our traditional French chateau and look forward to welcoming you back soon.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel
This is a beautiful place to stay. The grounds are just lovely as is the pool area. The bed is beyond comfortable and staff is exceptional.
Stayed 1 night in Jul 2023
Response from Courcelles' team on 21 Jul,2023
Dear Laura,We thank you for your kind comment!We look forward to welcoming you again to Château de Courcelles!

4/10 Poor

Ernesto

Stayed 2 nights in May 2023

10/10 Excellent

thibaut

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming,.

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2022

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chateau was beautiful and service was first class. We would go back again.
Stayed 1 night in May 2022

8/10 Good

teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good heated swimming pool beautiful grounds
Stayed 1 night in Sep 2021

8/10 Good

LEONARD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Very pleasant overall - the food was absolutely fantastic! And the grounds were very nice, although suffering at the moment from mosquitoes like much of France.
Stayed 1 night in Aug 2021

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had
Stayed 1 night in Sep 2020

10/10 Excellent

E.Knox, Luxembourg

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This chateau is so beautiful. The service is great , they do everything to make sure you are happy . The food is fantastic , the pool it’s so calm and relaxing, beautiful rooms, beds are so comfortable. I really wanted to stay longer .
Stayed 2 nights in Aug 2020
Response from Morgane Anthonioz General Manager & Owner on 18 Aug,2020
Dear Madam, Thank you so much for your nice feedback! We are delighted to read that you have enjoyed your experience at Courcelles. We would be very thankful if you could share your impressions on Trip Advisor. We hope to have the pleasure of welcoming you back in the near future and wish you a safe trip back home. Warm regards,

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stopover en route to cote d’azur
Excellent hotel and very helpful staff, we arrived at 11pm and staff still provided us with bread, meats, cheese and wine for evening supper even at this late hour. Breakfast is beautiful. Location is stunning, and I am so disappointed that I have had to cancel tonight’s stay and evening dinner due to quarantine regulations, as I have to be back in uk for 4am.
Stayed 1 night in Jul 2020
Response from The Reception Team on 14 Aug,2020
Thank you Madam for this very nice comment! Do not hesitate to share your impressions on Trip Advisor. Can you please cancel your reservation on Expedia as we are not allowed to do it on our side? We look forward to welcoming you back to Courcelles in the following months. Best regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very large room like an apartment very tastefully decorated
Stayed 1 night in Feb 2020

10/10 Excellent

Philippe

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally v good. Only irritation was overselling of foie gras without making it clear it was extra
Stayed 2 nights in Aug 2019

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful chateau close to the champagne area
The property is beautiful and the service fantastic. Unfortunately it was quite hot during our stay and there was no air conditioning, but when it got cooler everything was fine again. Breakfasts were copious and good. We had dinner there every night and their specialty dishes were extraordinary. Best of all we asked for recommendations to visit champagne wineries and their recommendations were absolutely perfect for what we were looking for. They really knew where to go for what we wanted.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
A beautifully restored and unique property in a tranquil landscape - a wonderful change from the maddening crowds of Paris!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Food was phenomenal. The service was great. Lovely place. Very dog friendly.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, superb food & service - this was my second visit
Stayed 1 night in Jul 2019

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Lovely property. Needs a bit of work on the bathroom and breakfast, but overall nice experience.
Stayed 1 night in Dec 2018

10/10 Excellent

Kenneth

The hotel was outstanding, the evening meal was expensive but it is a mitchelin star restaurant, the breakfast was amazing, the staff were extremely helpful and pleasant.
Stayed 1 night in Sep 2018

8/10 Good

Daniel

Good, not great
Good stay, no a/c like others also mentioned. But temperature was ok for us. Also no shower head holder so have to use one arm to keep shower head up. Nice personnel and place. Bed was one of the best ever which meant a great sleep
Stayed 1 night in Sep 2018

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Cheerful but not cheap...
Stayed here on the last leg of our Grand Tour of France and Germany. Overall the hotel was nice however our room lacked the 'wow' factor for the price we paid. The weather was very hot and the room did not have air conditioning (probably quite common given the age of the property). What exacerbated the extreme heat problem was that the refrigerator gave out plenty of heat although it didn't really chill the contents. We would have turned it off completely however the room safe is wired into the same system so we had to leave it on. Food in the restaurant was good but pricey and how they can justify 7€ for a 25cl bottle of beer beats me.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property is extremely charming with brautiful grounds, lovely interiors and hrlpful staff. Our room was well appointed but very small. I woukd not book the "traditional" room in future but would opt for the larger spaces. That being said, the Chateau is a unuque and quintessentially French property that shoukd not be missed. We had the added bonus of watching France win the World Cup with other guests in a salon!
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2018

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hide a way
It was the most charming and cozy retreat. The decorations and design made you feel at home. The food in the restaurant was delicious. All the staff was friendly and aimed to please. Be warned there is no air conditioning in this historical castle so visit on a cool day
Stayed 1 night in May 2018

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
more time needed
i wish we could have had longer, one night was not enough. the hotel is lovely and the staff were super. the grounds are very well maintained and if we had of had more time i would have loved a swim.the room was spacious with the best pillows ever!
Stayed 1 night in May 2018

10/10 Excellent

Beryl, Buffalo Grove, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing chateau experience!
The chateau and the grounds are beautiful and very traditional. The staff is marvelous! Only issue was how hot our room was. Not sure if the air had not yet been turned on for the season or if there was none. They gave us a fan. Also, no elevator, but the staff brought our bags up. We got the multi course menu for dinner and it was excellent, including each course's presentation. We would definitely recommend a stay here.

8/10 Good

SR, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic trip
It is a fantastic place in every way. The attention to detail was superb. Not a place to go on a budget!

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hervorragend
es war eine wunderbare Atmosphäre im Schloss. Personal war sehr freundlich und das Restaurant war top
Stayed 4 nights in Nov 2023
Response from Courcelles' team on 19 Nov,2023
Dear Madam, Dear Sir, We are truly pleased to learn that you had a delightful experience at the castle. Your kind words about the atmosphere, friendly staff, and outstanding restaurant are greatly appreciated. It would be our pleasure to welcome you back to Courcelles in the future. We look forward to providing another exceptional and memorable stay for you.Best regards,

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible place
Fantastic place, a castle in all its expression, breakfast for kings. location can not be better.
Stayed 2 nights in Oct 2023
Response from Hotel Management on 20 Oct,2023
We are glad to hear that you had such a fantastic experience at the castle! It sounds like the breakfast was fit for royalty, and the location couldn't have been more ideal. Your enthusiasm is contagious, and it's wonderful to know that you enjoyed your time there. Thank you for sharing your positive impressions!

10/10 Excellent

Ryo

Stayed 1 night in Jul 2023
Response from Courcelles' team on 25 Jul,2023
Dear RyoThank you for the amazing 10/10 rating! We are delighted that you had a wonderful experience with us. Your satisfaction is our top priority, and we hope to have the pleasure of serving you again soon.Best regards,

10/10 Excellent

Uwe

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Sehr schöner Garten und Außenanlagen incl. Pool. Standard Zimmer sehr klein. Personal sehr aufmerksam und immer freundlich. Essen und Service außergewöhnlich!
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Birgitte Q.

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

RISACHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Excellent séjour, chambre dans le château sous les toits avec belle vue sur le parc et la forêt. Personnel très accueillant et professionnel, un weekend sans faute !
Stayed 1 night in Sep 2021

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agreable
Très bel endroit, service tred attentionné et grande attention aux details
Stayed 1 night in Aug 2021

10/10 Excellent

Etienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour en couple.
Endroit charmant et isolé malgré la route pas loin. Petit mot d'accueil de la propriétaire très touchant. Personnel bienveillant. Repas bon mais un peu cher. Chambre parfaites (même sans clim.) Très belle piscine extérieure et tennis - Vélos à disposition A refaire absolument
Stayed 2 nights in Aug 2021

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020