Search Inns in Cranleigh

"Lovely suite"

"Friendly and professional"

"As described, clean and compact."

"Staff friendly and nice at check in, though room not cleaned properly, seems previous occupants liked to empty their milk and sugar on to the chair pulled up to the desk! Housekeeping failed to miss this when cleaning the room. Stayed in a cosy double which had a full length mirror, I’ve stayed in many of the rooms at Oatlands and even some of the more expensive rooms don’t have full length mirrors which I find odd. Curtains hanging off the rail - this is so easy to sort I fail to see why these things aren’t sorted promptly and plug in the bathroom sink was broken. I stay for the convenience for work and most of the time it just hits the mark - this time was just a below standard really. "

"Dinner in the garden restaurant was very good. The staff were extremely polite and helpful. I asked for the curry to be hotter than normal and when it arrived I couldn't eat it! They replaced it free of charge. Thanks for a very good dinner."

"Rooms a bit tired, table service took a while. But it's conveniently located at the end of a long day."

"A disappointment in the quality of the hotel, its condition, and its services. The room was so cold when I arrived I thought I was outside, and needed to use a difficult-to-regulate space heater. There was "no cook tonight", so the restaurant was closed. "

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"The hotel was very close to the airport, just a few minutes on the bus and check out was quick and friendly. Rooms were very clean. However, the fire alarm went off at 3.30am, and the staff on the check out desk didn’t seem particularly concerned or bothered about this when I told him it had woken us up and ruined our sleep. A bit of a disappointing end to our stay. "