"I am extremely disappointed with my recent stay at Westgate.
Upon arrival, the experience started off poorly due to a complete lack of available parking. While the front desk manager was courteous and helpful—explaining that we could text the front desk for assistance and request housekeeping as needed—the actual experience did not reflect what was promised.
On our first day, we visited one of the pools and found the hot tub filled with children clearly under the posted age limit (signage stated 14+). This created an uncomfortable and inappropriate environment. We contacted security, but no one ever responded. As a result, we were forced to leave the pool area altogether.
Even more concerning, especially during a busy Easter weekend, there were no lifeguards on duty at any pool. This is a serious safety issue and completely unacceptable given the volume of guests.
The following day, we attempted to use another pool, only to find that the jacuzzi was not operational.
Housekeeping was another major issue. Despite booking four rooms totaling over $6,000 for a 7-day/6-night stay, we were told we would have to pay extra just to have our rooms cleaned. This directly contradicted what we were told at check-in. When we requested even a one-time courtesy cleaning for one room it was denied.
Additionally, the rooms themselves were outdated and below expectations for the price point. For what we paid, the accommodations should have been far more modern and well-maintained.
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"Fresh cooked breakfast ready and waiting for us in the dining hall was an exciting experience. Music playing, fresh coffee, nice cozy personal ambiance, food was deliciously flavorful and a few options to chose from. Place is extremely clean, open to tour open spaces, and the history is super cool. Pillows and beds very comfortable and had to ask what brand everything was so I could order for my home. Jim is super friendly and sociable and we really enjoyed his hospitality. This is our 2nd time staying here, and will be back for sure."
"I really enjoyed the facility. My room was clean and spacious. Check in was seamless and easy. I will definitely stay here next time i am in the area."
Yes, there are holiday rentals close to the most popular sights in Cross Fork, or you can select a more secluded option if you're looking for a relaxing stay.
What can I see and do in Cross Fork?
While you're exploring the area, John J. Collins Memorial Park and Renovo Park are a couple of picturesque spots to get outside and enjoy nature. Ole Bull State Park and Kettle Creek State Park are a couple of places you'll find in the wider area.
What are holiday rentals like in Cross Fork?
Holiday rentals are privately owned properties you can book for a few days, or a quick weekend, in Cross Fork. Holiday rentals feature extras such as hot tubs, fire pits and patios so you'll have everything you need. If you're concerned about a sanitised environment, holiday rentals can offer a sense of seclusion away from public hotel lifts and bustling concierge desks while still allowing you a great travel experience. You'll also have more space in a holiday rental than in a traditional hotel, which is another reason why a holiday rental is an attractive option for family trips or small group gatherings.
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