Accor Hotels, Crossville hotels

"Clean facility, friendly staff, decent breakfast."

"When I did my reservation I asked for king size bed and when I got there they gave us two queens and the pool was not heated"

"The staff is very friendly. But if you come in late at night like around 12:00 or later to check in it takes forever for someone to come to the door and check you in. I had to wait for 20 mins before someone noticed I was standing at the door. So they need to work on that. But other than that I enjoy staying there when I go to visit my daughter in North Carolina."

"Definitely don't expect anything spectacular. Bed covers had stains and cigarette burns. Hot water was inconsistent when showering. Mattress was uncomfortable and pillows were sad. For the price, I'd expect more updated facilities (~$100+/night). Bath towels were tiny and thin. Did not eat breakfast. If you're desperate, it's a place to lay your head but otherwise, I'd recommend going elsewhere."

"The beds and pillows were perfect. Room clean. Bathtub that actually you can take a bath in. Great staff. Decent hotel bfast. Great value!"

"Like a good /clean /quiet hotel with free breakfast ."

"Nice hotel for a great price. Good breakfast, clean room."

"Chicken was excellent. The rooms were out of the shampoo, conditioner and body wash"

"Good value. "