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"This hotel is absolutely beautiful and the setting fantastic. It’s in the middle of nowhere and so really really quiet. But several things did not support its four star status. There was no fridge in the room, only a cupboard where the fridge clearly should have been. There was no blanket available for the bed. The shower went from warm to scalding hot at random intervals. We chose to eat in the beautiful courtyard where there was a limited menu available, but from the limited menu, three items were not available, and the waiter could not produce a decent latte, even though I described it, very carefully, in fluent Spanish. Now for the good things: fabulous setting, very quiet, air-conditioning worked, the bed was extremely comfortable, the courtyard café was gorgeous, and had tasteful quiet music playing, and they had two Tesla destination chargers in the enclosed back courtyard, one of which I managed to use, (after having to reset it). "

"Muchas gracias!"

"Great hotel in a magical setting. Construction work outside the hotel made entering and exiting a bit chaotic. Hotel personnel were fantastic. Rooms were nice and comfortable. Breakfast was great. Worth the effort getting to especially driving in downtown Cuenca (you have to experience it to understand this comment)."

"Good hotel nice room, "

"Stunning reception area and welcoming staff. Great to be able To use the wellbeing pool late early evening, as the sun goes down. Room was a decent size with an amazing walk-in shower. We had a burger to eat at the bar which was tasty, as was breakfast. Only stayed one night as we were moving on but loved this hotel. "

"Very friendly"

"Liked it a lot; is like a B&B without the breakfast; room had an awesome view; friendly and flexible owner/manager; no parking but there is paid parking a few steps away or free parking about 4 blocks away; worth looking at it."

"Really nice hotel, staff were all lovely and helpful. The restaurant is serves nice food and is very pleasant to sit in the outdoor section. All around great experience and would definitely recommend as a great place to stay when exploring Cuenca!"

"There was free parking directly in front of the hotel. The two rooms that we rented for our family were excellent, and the breakfast was exceptionally delicious. "