Hotels near Cumberland Falls

"The room was dirty I 165.00 to have a private jacuzzi I asked the front desk to have some clean the jacuzzi and the floors the man at the desk said that he didn’t have anyone to clean gave me some cleaner so I clean the jacuzzi I start to fill it well after about 30 to 40 mins of it being filled the jets never come on to in the mean time I start unloading my things I drop my bottle of face wash I look down to grab it dirt and dead bugs needless to say the jacuzzi never came on I paid 165.00 to spend hour in a dirty room and a jacuzzi that never came on the refused to give a refund extremely upset after an extremely day"

"There was an issue with my reservation but Malaya at the front desk went far beyond what I expected to get the issue resolved. All of the staff were very friendly and helpful. The only problem I encountered was the noise in the middle of the night from loud cars in the parking lot and nearby street."

"Old dirty smelly would not stay there again. Old soap in the bathtub. Just nasty"

"Hotel was great, staff friendly, breakfast could have been better to include breakfast meat and eggs."

"Some of reviews were not accurate in their praise of the facility. The hotel is very old with the outdoor entries, although very well lighted and safe. The breakfast was not extraordinary as noted but it was very satisfactory. Quite comparable to competing brands. The room was clean in appearance and furniture and bedding were reasonably new. BUT, the staff WAS EXCEPTIONAL as noted. I would stay there again if I were in the area."

"Room was good, no complaints"

"Clean, fresh and good location. Friendly staff at the front desk. Good breakfast in the lobby. This was a good location at a reasonable price."

"Only thing that was lacking was an alarm clock and an in room coffee maker. Also no continental breakfast. Room was nice and clean and beds were comfortable though."

"Room was clean, reception asked if we wanted an inside room to not hear highway noise. I asked for a recommendation for a restaurant - she gave a great suggestion and even a 10% discount if we showed the room key. Breakfast also more than adequate. Second time we stayed on the drive to/from Florida. Will stay every time we get a chance."