Cumberland Holidays

Breakfast was good, plenty of parking, and this place was extremely clean! You can literally smell the cleanliness when you walk down the hallways. Bed quality was great. I would definitely stay here again! Staff was extremely friendly as well.

Lovely suite! Comfy king bed, everything spotless, Great location. Would stay here again

This place was over the top beautiful! Brand new updates within the past few months, we will definitely be back

A hotel has control over cleanliness, upkeep, and service. This hotel ranks very poorly in service. Not a single smile from any staff at check-in, check-out, or requests. They advertise pickup from the airport is available but after a call before flight, after landing, and then 3 more calls after landing, the shuttle did not arrive even after an hour. The hotel is 10 minutes away from the airport! In my last call to the hotel, they told me they couldn't even contact the driver of the shuttle and did not know where they were. No apology or explanation afterwards. If a service is not available, don't advertise it and don't falsely lead customers to believe it is there. Lastly, a simple apology goes a long way, but no apology goes further. I would never stay here again and recommend all to be wary.

Beautiful hotel! I loved the design of the lobby and rooms. Everything is thoughtfully planned and inviting. Staff is friendly and the room was lovely and clean with a very comfortable bed. Despite being on a fairly busy street, it was silent. I loved the selection of teas in room and the evening turn down service. It’s about a 20 minute walk to Old Port, but there are great cafes and restaurants much closer. Would definitely stay again!