Cuyahoga Falls Holiday Rentals

"Upon checking in, there was a young couple in front of us that had 2 rooms reserved. They were having trouble coming up with an extra $200 for the mandatory $100 per room incidental hold charge. This charge was not listed anywhere on their website when you make the reservation. There was also a second sign that said NO ROOM CHARGES ALLOWED. So if there are no room charges allowed, why would they need to hold $100 for incidentals? Then we checked in and I asked how late the pool was open. He said it closed at 10pm. It was 9:37pm. My grandson was having surgery in the morning at the Cleveland clinic and was quite nervous. I told the clerk that he would have just enough time for a quick dip to calm his nerves. The clerk never told us that we needed wrist bands to get into the pool area. So we quickly went to the room and hustled back to the pool area only to discover that we couldn't get in because we didn't have wrist bands from the front desk. While by the time we would have gone back and got them, it would be after 10pm. So we went back to the room disappointed only to discover that there was no bedding for the pull out sofa. So now we had to go down to the front desk to get our own bedding. The lamp on the side of the bed flickered when the cord got bumped so my grandson crawled under the bed to plug it in all the way and he found a red pill and a sock so they must not vacuum very well. Then there was no cold water only extremely HOT!"

"Beds were comfortable! Dog friendly! Clean "

"yes"

"Tried to cancel literally seconds after making reservation because I realized I reserved the wrong location. Sent message to the property and was still charged for 1 night."

"The noise level was extremely high. The traffic "

"My stay was exceptional. "

"staff was nice.. you get what you pay for. I stayed there for 4 hours. "

"The elevators were not in working conditions. They put us on the fifth floor, and my husband is handicap and we had to walk up the stairs. There was no complementary breakfast to make up for the elevator is not working nor were we offered any type of discounts this was horrible. and the Plumbing in the bathtub was also horrible. The water was not going down in the bathtub. It was filling up."

"Unsanitary filthiest place I've ever been in didn't even have decent curtains up to the windows they were shredded. When addressed hotel staff was the rudest people I've came across I checked out did not stay request a refund due to the condition and it was ignored instead of police were used to threat."