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Reviews of Phuoc Son Hotel

2.5 out of 5
Phuoc Son Hotel
6G, Nam Ky Khoi Nghia Street, Ward 1, Da Lat

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 82 reviews" "
Rating 8 - Good. 38 out of 82 reviews" "
Rating 6 - Okay. 10 out of 82 reviews" "
Rating 4 - Poor. 2 out of 82 reviews" "
Rating 2 - Terrible. 0 out of 82 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Phung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Don

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, but does it meet your needs?
A comfortable place to stay, with a few caveats... The rooms are big, and are maintained well. The location is very good, with easy access to the night market and many restaurants. The price is very modest considering the location and amenities. However... 1. The street is heavily traveled with big tour buses, and the frequent rumbling gets annoying. 2. The front desk and doors close at 11:30, so late-night activity is not an option. 3. The staff is cordial enough, but almost no English is spoken. The hotel seems to be a small, family business; I wonder if management changed in the last few months? 4. There is a fitness center on the top floor (with a nice view), but equipment is minimal, and the floor desperately needs cleaning or replacement. A couple exercise mats would make floor exercises a lot more comfortable. In summary, I don't regret my visit, but better values are available nearby.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Extra charges: I arrived in DaLat in the early morning ahead of the check in time and went to the hotel to drop off my (small) bag. Receptionist did not seem to speak any English, didn’t say anything at all and handed me room keys when I showed my Hotels.com fully paid booking. I thought great, early check-in. I showered, unpacked a few things and headed out to a day tour. I returned in the evening, and was shocked that someone else’s luggage/belongings were sprawled across my room while mine was nowhere to be seen. I checked I was in the correct room and enquired at the front desk; my belongings had been relocated to another room. While nothing was missing, only upon check out (next morning) was I told that I had to pay another VND 400k (equiv. ~70-80% of 1 night stay) in addition to what I had already paid via Hotels.com. That was because of the “early check-in room” I used. I don’t think the staff were out to ‘cheat’ my money, but the experience and inability to communicate this was incredibly frustrating. I would have gladly not taken their day use room and if need be, book a more premium/ expensive hotel which tends to allow a free early check-in, if available. Towels and sheets were clean. Location is close to the city centre. Be prepared to be awoken from 5am by the blaring horns of tour buses (not specific to this hotel) anywhere near the city centre. Would recommend staying further from city centre (if you can get a car/bike) to full enjoy the beauty of this town
Stayed 1 night in Aug 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Great location, friendly and very helpful staff, nice spacious room, clean and comfortable... great free coffee 😊... I would stay here again.
Stayed 3 nights in Jan 2019

6/10 Okay

daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
lukewarm praise
Very pleasant staff, but not a lot of English spoken - could organise a very early morning shuttle bus to the airport though (40,000 dong vs 175,000 in a taxi). Room was large, clean and had a balcony and a clean bathroom however water pressure was always low and water temperature was lukewarm. Not that it would be an ongoing problem but next door was being renovated and construction work went on noisily until about 10 pm each night. Free coffee in reception was very good.
Stayed 3 nights in Dec 2018

10/10 Excellent

Beverlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient small hotel, great staff
We had a great stay, hotel was convenient to the night market and the lake. Friendly helpful staff, attentive and ready to help. Bright clean room, small bathroom, but certainly adequate. Great price, would recommend.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 out of 5 is right
Reasonably priced Hotel in a busy district.Everything was perfectly acceptable.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip to dalat
The room was great and spacious, but it gets quite noisy at night due to some party location nearby, I was getting awake multiple times at night. It is quite strategic located within walking distance to the Dalat market and local restaurants nearby.
Stayed 1 night in May 2018

10/10 Excellent

Roberto, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to all tourist activites
Stayed 3 nights in May 2018

10/10 Excellent

keith, wollongong Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had the best bed ever in Vietnam, staff were great and very very helpful, to bad no breakfast but a great rate for an excellent hotel
Stayed 4 nights in Apr 2018

8/10 Good

Thu Quynh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Marie-Line

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant place to stay.
We only had 2 days in Dalat. The hotel has its own roasting coffee beans so the coffee was awesome. The staff was friendly and attentive. They always helped solving problems quickly. They were helpful in finding us ride to go close or far out of town. The hotel and Dalat were pleasant. I'd go back, and I recommended it to whoever likes comfortable hotel without the luxury touch.

6/10 Okay

Jeffrey

Disliked: Cleanliness, property conditions & facilities
A budget hotel with unsanitary toilet practices.
This hotel caters for the locals as the reception speaks limited English. There are no safes in the room and a single safe at the reception - no safe deposit boxes. It is forbidden to throw toilet paper in the toilet bowls but to throw them in a bin provided - highly unsanitary. The hotel is noisy as guest move the furniture at night and slam their doors. Water is chargeable. The light switches need to be discovered. The rooms were spacious and two queen size beds were provided.
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveller

It's ok for short stay. Walking distant to night market and cathedral.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Tien, Garden Grove, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel is located near many fun activities. The staff here were very friendly and knowledgeable!
Stayed 1 night in Dec 2017

10/10 Excellent

Yannick, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Was there for a weekend getaway
The hotel location is great and the room was exactly as described. The beds were comfortable and the staff were friendly and professional. They helped arrange a motorcycle rental and provided some tips and recommendations about the area. They even have a basic gym upstairs to keep up with your training routine. A great small hotel!
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel, good laundry service. No hotel breakfast. Close to market and lake.
Stayed 2 nights in Jan 2018

8/10 Good

Eric, Quebec city, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Dalat
The hotel is well located. Good value for money. However, it can be a little cold at night as there is no heating in the hotel. Very quiet.
Stayed 2 nights in Dec 2017

10/10 Excellent

Sooyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel for the price, in a good location. Really close to good restaurants and bars. We extended our stay another night without a problem and the staff were helpful in ordering a taxi to the airport. Room was really comfortable and clean, however it was a bit loud with noise coming from the street below, and we couldn't get our overhead fan to work.
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Too relaxed staff
The location of this hotel was good but there was no real customer service provided. The room had potential to be lovely and looked clean at first glance but actually the areas that didn't first meet the eye were covered in dust and the bins were not emptied everyday. Overall our stay was enjoyable due to the location of the hotel but the poor customer service definitely dampened the overall experience.
Stayed 2 nights in Jun 2017

8/10 Good

Clare

Liked: Cleanliness, room comfort
Basic hotel, good location
Basic hotel but close to the centre of town. Room had 2 double beds but one of our windows was into the gym so only had a small side window. Shower was terrible.
Stayed 3 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Wing Man

Liked: Staff & service, property conditions & facilities, room comfort
Staffs are very friendly!!! Their helpfulness brightens our trip

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovated, clean room
A clean & comfortable room with hot water, fitness facilities. Not provided breakfast.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise
You are never sure of what you'll get in vietnam for a hotel. I was pleasantly surprised with this one. We paid for the slightly larger room and it was clean and spacious with a waterfall shower head. Reception looked dated but the rest of the hotel seemed recently renovated. Hotel is a few minutes walk from all downtown things to do. No ac or heat but usually you won't need either in dalat. Only small issue was we had a few mosquitoes in our room at night. However we would definitely stay again.

10/10 Excellent

Ashleigh, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel minutes to night market and more
We loved Dalat, the food, scenery, people. Beautiful and very different in climate and feel from the rest of Vietnam. This hotel made our stay even better. Rooms are simple but clean and well worth the $25 or so usd a night. We were lucky to snag a room facing the front street with balcony which we loved, however it does get a bit noisy in the early morning. You're minutes to the day and night market, the lake, and the backpackers area of town, but are still vacationing in the same place the Vietnamese do when they vacation in dalat. Lots of good food and coffee around. Super helpful and nice staff. Would definitely stay again.

8/10 Good

Suong, canada

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Nice hotel and very friendly staff. Check in fast, good size room. I would recommend to other people.

10/10 Excellent

Kalen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
The reception was very friendly and the room was much nicer than we expected. It is close to some great street bahn mis and cafes.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Good location hotel
Our stay in Phuoc Son hotel was pleasant. Rooms were decorated nicely and the location is great, really near the market place. The refridgerator was extremely noicy though and there was some dust in our room. But overall it was good stay. The gym is almost inexistable but the hotel staff was really friendly and they gave us a gift when checking out.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
Nice hotel and close to the night markets. Friendly staff

10/10 Excellent

Henry, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location Good Service
Great Stay. Friendly Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sau Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price with good location
The guy that served us was nice, polite and helpful. The location is good, close to the market and not far away from the lake. The room is bright and clean.

6/10 Okay

Tay, Singapore

Liked: Staff & service, property conditions & facilities
so far this is the budget hotel with a gym available even though its not that big but the equipments are new.

10/10 Excellent

Am + Jock, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night with full relaxed
Hotel is just renovated. Room is well decorated and clean, comfortable bed (room no.201). There is small fitness room on 5th floor. Free good taste coffee at front (pure coffee, not instant coffee). A girl staff at front is good in English communication, very nice and kindly service. Hotel location is ok, just 5 minute walk to Da Lat market. Unlucky we had only 1 night this time. Next time we will stay longer for sure!!

6/10 Okay

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good location, can be very noisy
Hotel is very clean and room was cozy. The location is great to walk around the main center of Da Lat. Staff was very friendly and helpful. Unfortunately, 2 out of 3 nights were ruined by the continuous car alarm of a gov.'s official vehicle downstair. We were told by management that it happens frequently and nothing can be done about it. Although I fully understand that it's not under the control of the hotel, I'm sharing this so that other customers are aware of what to expect.
Response from General Manager on 7 Oct,2016
Thank you for your feedback. It's help us a lot, we will try to talk to our neighbor of noise problem. We hope to see you at DaLat again !

6/10 Okay

sejong

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
가성비가 대박 조음 할인가로 예약하면 이득이에용 깨끗하고 위치좋구 옆에 마사지샵도있어서 조아용
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind, perfect location!
They gave us early check in. People was so kind and location was perfect. Quite chilly room in the night so you have to wear more clothes. They have fitness in 5th floor but machines were not working. But overall, quite reasonable dal at hotel!
Stayed 1 night in Sep 2019

8/10 Good

GIBAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
적당한 가격,적당한 가치
친구들과 같이 여행갔는데,처음 묶은 곳이 멀어서 고생이라 하루 묶고 바로 이 호텔로 바꿨습니다. 일단 달랏의 몽마르트라고 하는 계단을 두번정도 올라가야 하지만,가격이 저렴하고,적당한 크기의 방크기가 마음에 들었습니다.방이 습한 것은 달랏 호텔에는 에어컨이 없기 때문에 어쩔 수 없다고 생각합니다.
Stayed 1 night in Aug 2019

10/10 Excellent

Chan Goo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고였다.
베트남에서 묵었던 숙소중 최고였다. 깨끗하고 넓었다. 베란다 훌륭했고, 직원들 친절했다. 다시가면 다시 방문하고 싶다.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

JIEUN

Liked: Cleanliness, staff & service
가성비 굿입니다~~^^
가성비 좋아요 위치는 정말 쵝오예요 웬만한 관광지 도보 가능한곳 많구요 식당도 많고 야시장도 가까워요 호수도 도보 가능 거리예요~~~ 잘쉬다 갑니다 영어가 좀 소통이 수월하진않아요 미니바 정말 저렴해서 편의점 수준이라 그냥 다 미니바 이용했네요
Stayed 2 nights in May 2019

10/10 Excellent

SANG YOUNG, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
습하다고 했는데 화장실 창문열면 전 괜찮았고 2일동안 개미 6개봤지만 이정도면 아주 만족. 물을 사야하는데 호텔에서 1.5L사는게 싼거 같아요 옆집가게가 더비쌈. 가성비 좋음
Stayed 1 night in May 2019

8/10 Good

Jintae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
넓은 방 깨끗한 객실
방이 넓어서 좋았습니다. 야시장과도 가까워서 밤에 돌아다니기 좋았습니다. 시설또한 깨끗했습니다.
Stayed 1 night in Mar 2019

10/10 Excellent

SUNG JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치, 청결도, 서비스가 좋았음
Stayed 2 nights in Jan 2019