Property amenity

Reviews of Hotel Indigo Dali Erhai, an IHG Hotel

3.5 out of 5
Hotel Indigo Dali Erhai, an IHG Hotel
No.15 Binhai Avenue, Dali

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

b

Stayed 3 nights in Jan 2024

10/10 Excellent

Li

Travelled with family
Liked: Property conditions & facilities
Stayed 3 nights in May 2023
Response from General Manager Simon Chen on 15 May,2023
Dear guest: Warmest greeting from Hotel Indigo Dali Erhai. Thank you for choosing Hotel Indigo Dali Erhai and giving us your recognition. The new and the old Dali culture embedded in Indigo Culture, and artistic atmosphere perfectly interweaves with the extraordinary hotel designing, and a condensed Dali culture spreads in front of you, which tells the history and modernization of Dali, there will be the most comfortable journey on the ownership of the land. Look forward to seeing you again and have a nice trip!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Room was rather small compare from what you see in the images. The view was great. The bathroom area was quite nice however the setting is a bit awkward. The washstand & the shower room are right in front of the entrance. And the service didn't seem to match
Stayed 2 nights in Dec 2020
Response from Roy TAN on 30 Dec,2020
Thank you very much for choosing Hotel Indigo Dali Erhai and taking time to provide your valuable feedback. We feel sorry that our room size and layout did not meet your expectation. At the same time, we will continue to conduct trainings in order to improve service level. Look forward to welcoming you back to the hotel, by then, we hope you will see a different us. General Manager Roy TAN

8/10 Good

Jennie

Stayed 1 night in Aug 2020
Response from 陈森发 on 27 Aug,2020
尊敬的宾客:您好!感谢您选择大理洱海天域英迪格酒店,非常感谢您花费宝贵的时间为我们进行点评,很开心在您的大理之旅中留下了这么浓墨重彩的一笔,我们也很荣幸很开心能遇到您。随着世界对旅行需求和期望的不断变化,在IHG,我们通过“洲全”清洁计划,重新定义酒店的清洁标准,旨在确保您及每一位IHG客人从入住到离店,全程享有更清洁更安全的住宿体验。标准升级,安心“洲全”。期待与您的再次见面~ 总经理 陈森发

10/10 Excellent

Rekha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply stunning
Truly amazing .- from location to service to care .... location is simply unmatchable .... staff made us feel so wanted and served with distinction, despite the language barrier. Ms Lili Lao and Mr Justin deserve a special mention and are an asset to the hotel - they even saw us off till the cab just as we do to friends and family 😊
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Hotel is pretty new. Good view but next to the road,should have triple glazing then double noisy.
Stayed 2 nights in Sep 2018

10/10 Excellent

John

Stayed 1 night in Dec 2023

10/10 Excellent

Chenguang, Upland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Security is enhanced for women and children, great and too view to enjoy the sea.
Stayed 1 night in Jul 2022
Response from Simon Chen on 19 Jul,2022
Dear Chenguang:Good afternoon,!Thank you for sharing the experience of your stay at Indigo Dali Erhai. It‘s our honor to offer you satisfactory service. The hotel Setting at a dazzling place, next to Erhai Lake and overlooking the Cangshan Mountain, with the amazing view of the scenery. We attach great importance to your suggestions on hotel security, the hotel team will reflect on them and continuously improve and improve them. We sincerely look forward to seeing you again and wish you a pleasant life! General Manager Simon Chen

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清新自然
清新氛围,设计感很强,大厅外面就是洱海美景。早餐晚餐很棒!
Stayed 1 night in Apr 2021
Response from 陈峰峰 on 16 Apr,2021
尊敬的宾客:您好!感谢您下榻大理洱海天域英迪格酒店,并给予我们好评,看到您对酒店设计装饰,海景,早晚餐的满意,我们很开心,喜欢我们就常来哦!总经理 陈峰峰

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely experience
挺好的 位置就在洱海公园边上
Stayed 1 night in Apr 2021
Response from 陈峰峰 on 6 Apr,2021
尊敬的宾客:您好!感谢您入住大理洱海天域英迪格酒店,并给予我们好评。感谢您对我们酒店地理位置的点赞,酒店位于洱海公园内,背靠团山,距洱海仅一步之遥,交通便捷,到机场只需15分钟。再次感谢您对我们酒店的点赞,期待您的再次光临! 总经理 陈峰峰

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019