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Candlewood Suites Dallas Plano East Richardson by IHG

2.5 star property
Hotel in Plano with 24-hour fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for Candlewood Suites Dallas Plano East Richardson by IHG

Exterior
Fridge, microwave, stovetop, dishwasher
1 bedroom, down duvets, in-room safe, individually decorated
Exterior
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Free WiFi
The current price is S$110
includes taxes & fees
29 Jun - 30 Jun

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, down duvets, in-room safe, individually decorated

Studio Suite, 1 Queen Bed

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, down duvets, in-room safe, individually decorated

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(11 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, down duvets, in-room safe, individually decorated

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Fridge, microwave, stovetop, dishwasher

Studio Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
  • Sleeps 2
  • 1 Single Bed

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About the area

Map
2401 E George Bush Highway, Plano, TX, 75074

What's nearby

  • CityLine - 2 min drive - 2.6 km
  • Eisemann Center for the Performing Arts - 4 min drive - 5.2 km
  • Curtis Culwell Center - 5 min drive - 7.1 km
  • University of Texas at Dallas - 6 min drive - 9.6 km
  • Plano Convention Center - 7 min drive - 10.7 km

Getting around

  • Bush Turnpike Station West - 3 min drive
  • Dallas Union Station - 21 min drive
  • Dallas-Fort Worth International Airport (DFW) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Burger King - ‬4 min walk

About this property

Candlewood Suites Dallas Plano East Richardson by IHG

Hotel near University of Texas at Dallas
Consider a stay at Candlewood Suites Dallas Plano East Richardson by IHG and take advantage of a terrace, dry cleaning/laundry services and a 24-hour gym. In addition to a 24-hour business centre and a snack bar/deli, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • A front desk safe, a lift and smoke-free property
  • A TV in reception, barbecues and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 92 individually furnished rooms have thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and shower/bath combinations
  • 42-inch TVs with premium channels and DVD players
  • Wardrobes/cupboards, separate dining areas and kitchens

Languages

English, Spanish

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Echo Suites Dallas Plano/Richardson

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  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 93 reviews
The price is S$99
includes taxes & fees
13 Jul - 14 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster
  • Waffle maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 36 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Richardson
Candlewood Suites Dallas Richardson Aparthotel
Candlewood Suites Dallas Richardson Aparthotel Plano East
Candlewood Suites Plano East
Candlewood Suites Richardson
Candlewood Suites Dallas Plano East Richardson Hotel
Candlewood Suites Dallas Richardson Hotel
Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Plano East Richardson by IHG Hotel
Candlewood Suites Dallas Plano East Richardson by IHG Plano
Candlewood Suites Dallas Plano East Richardson an IHG Hotel

Frequently asked questions

Is Candlewood Suites Dallas Plano East Richardson by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Dallas Plano East Richardson by IHG?

As of 21 Jun, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Dallas Plano East Richardson by IHG on 29 Jun, 2025 start from S$110.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Dallas Plano East Richardson by IHG?

Self-parking is free at this property.

What time is check-in at Candlewood Suites Dallas Plano East Richardson by IHG?

Check-in start time: 3 PM; check-in end time: 6 AM.

What time is check-out at Candlewood Suites Dallas Plano East Richardson by IHG?

Checkout is at 11 AM.

Where is Candlewood Suites Dallas Plano East Richardson by IHG located?

Situated in the business district, this hotel is 1.2 mi (2 km) from CityLine and within 3 miles (5 km) of ArtCentre of Plano and Collin Creek Mall. Eisemann Center for the Performing Arts and Breckinridge Park are also within 3 miles (5 km). Bush Turnpike Station West is 25 minutes by foot.

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Candlewood Suites Dallas Plano East Richardson by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 236 out of 489 reviews
Rating 8 - Good. 140 out of 489 reviews
Rating 6 - Okay. 48 out of 489 reviews
Rating 4 - Poor. 23 out of 489 reviews
Rating 2 - Terrible. 42 out of 489 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the value of having a kitchen and complimentary laundry
Stayed 2 nights in May 2025

6/10 Okay

mahmoud

Liked: Staff & service, amenities
The property needs remodeling as far as new carpet and get ready of the cooking because of the smells And keep the A/C going in the hallways .
Stayed 2 nights in May 2025

8/10 Good

Lynn

Liked: Staff & service
Quiet and inexpensive. Front desk manager was very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Aug 2024

8/10 Good

Anjum

Liked: Cleanliness, staff & service, property conditions & facilities
An ok place for the price.
Stayed 9 nights in Nov 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Quite location
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Friendly staff and comfortable room. The hallways are dated and need updating.
Stayed 7 nights in Feb 2025

10/10 Excellent

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel stay

It was a great stay enjoyed myself
Stayed 5 nights in Jul 2024

10/10 Excellent

Jiping

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for business trip!
Stayed 1 night in May 2024

10/10 Excellent

Jamie

Liked: Property conditions & facilities
The people were great. We had a nice time. Very nice hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Close to where I was working.
Stayed 1 night in Sep 2024

10/10 Excellent

Rikiyia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very easy to find accessible off the highway. The hotel was clean and fresh and our room was available early. Check in was a breeze and the GM and front desk staff were truly the highlight. I will forever book this hotel. The kitchenette was very handy, cleaned and stocked well.
Stayed 1 night in Nov 2024

2/10 Terrible

Marisol

Disliked: Cleanliness, staff & service, property conditions & facilities
Unclean bathroom with clumps of hair and filthy broken bathroom shower with dirt rings - no floor Matts provided disgusting will never stay again
Stayed 1 night in Mar 2025

4/10 Poor

Keith

Disliked: Property conditions & facilities
Worst experience I have had in months. The front did not have any extra towels during our 2 night stay, upon check in Friday night the front desk clerk was definately not the personality to greet guests. I asked him what was around for dinner and he told me "check out the coupons by the tv" that was in the lobby. Every front desk clerk should be able to recommend a few decent restaurants in the area based on the tupe of food and quality of food. Now the room was crap also. The bathroom sink did not drain, a hole in the sheetrock by the recliner and never had maid service to at least make the bed and get rid of the dirty towels once I finally rounded up clean ones. I miss the good old days having your room cleaned and made up fresh everyday. Definately would not be staying here again.
Stayed 2 nights in Jun 2025

8/10 Good

Brenna

Liked: Cleanliness, staff & service, amenities
This was a quiet property in the perfect location for the event we were attending.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love it here!

Wonderful rooms and service.
Stayed 2 nights in Jan 2024

6/10 Okay

Vanette

Liked: Staff & service

Average

It was an average hotel
Stayed 1 night in Oct 2024

2/10 Terrible

madhuri

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms could have been cleaner
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location. I was on the third floor and didn’t hear any traffic or noise from outside. The rooms may appear outdated, but the bed was so comfy, the shower hot for a long shower, very clean and safe. I loved the staff. Not one or the five staff members I encountered seemed like they worked there, but more like you were welcomed there.
Stayed 1 night in Dec 2024

6/10 Okay

Kristen

Liked: Staff & service
Disliked: Cleanliness

Bad smell

The hotel and room had a very weird smell. It was not pleasant.
Stayed 1 night in Feb 2025

10/10 Excellent

Inocencio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff
Stayed 1 night in Sep 2023

2/10 Terrible

irfana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk person attitude was terrible… He is not accommodating and rude behavior.
Stayed 3 nights in Jan 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Hotel room is spacious, quiet, and comfortable- would be a very comfortable place for a longer term stay. Good location for our needs. Only issue was the elevator was broken for our overnight stay.
Stayed 1 night in May 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was fab
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

The bad and the good.

I've stayed here twice now and both times were ok. The two gripes that I have are 1) turning into/out of the parking lot onto the frontage road is difficult to say the least. It can be very dangerous. 2) I respect the fact that some folks like to cook in their rooms because eating out is expensive * but* with several different rooms cooking several different meals the hallways smell very unpleasant at times and the odors make it into my room. Something should be done about this. On the plus side, the room was clean,the bed was comfortable, and it was quiet. The hotel staff was very pleasant as well.
Stayed 3 nights in Feb 2025