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Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

3.5 star property
Hotel with fitness centre, walk to Solar Eclipse 2024

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Photo gallery for Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Terrace/patio
Exterior
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Daily buffet breakfast for a fee
Exterior

Overview of Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

6.2

Popular amenities

  • Pool
  • Breakfast available
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Gym

Check out the area

1015 Elm St, Dallas, TX, 75202
  • Popular LocationDallas World Aquarium4 min walk
  • Popular LocationKay Bailey Hutchison Convention Center10 min walk
  • Popular LocationAmerican Airlines Center17 min walk
  • AirportDallas, TX (DAL-Love Field)14 min drive
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Room options

Standard Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed, Balcony

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed, City View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Balcony

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, City View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Dallas

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel is located in Downtown Dallas, a neighbourhood in Dallas, and is near a metro station. Bishop Arts District and Galleria Dallas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dealey Plaza and Fair Park. Check out an event or a game at American Airlines Center, and consider making time for Solar Eclipse 2024, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Dallas World Aquarium - 4 min walk
  • Kay Bailey Hutchison Convention Center - 10 min walk
  • Perot Museum of Nature and Science - 11 min walk
  • Reunion Tower - 14 min walk
  • American Airlines Center - 17 min walk

Getting around

  • Akard Station - 4 min walk
  • Dallas Union Station - 10 min walk
  • Love Field Airport (DAL) - 17 min drive

Restaurants

  • McDonald's - 3 min walk
  • Twisted Trompo - 4 min walk
  • Chimalma Taco Bar Co. - 5 min walk
  • Monarch - 4 min walk
  • Frankie's - 4 min walk

About this property

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Hotel near Kay Bailey Hutchison Convention Center
Close to Dallas World Aquarium and John F. Kennedy Memorial, Crowne Plaza Hotel Dallas Downtown, an IHG Hotel provides a terrace, dry cleaning/laundry services and a bar. The on-site restaurant, THRIVE Restaurant, features American cuisine. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business centre.
Other perks include:
  • An outdoor pool with sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Express check-out, express check-in and luggage storage
  • A ballroom, free newspapers and a 24-hour front desk
  • Guest reviews say good things about the helpful staff
Room features
All 291 rooms include comforts such as pillow menus and air conditioning, in addition to perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with shower/bath combinations and hairdryers
  • TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10 AM for a fee: USD 6–15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • THRIVE Restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (27,444 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (61 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Building
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40.00, per pet, per day, plus a deposit of USD 40 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lb per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night
  • Cleaning deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 6 to 15 per person
  • Self-parking fee: USD 20.00 per night (in/out privileges)
  • Pet deposit: USD 40 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Dallas Downtown
Crowne Plaza Hotel Dallas Downtown

Frequently asked questions

Does Crowne Plaza Hotel Dallas Downtown, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

As of 28 Mar,2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel on 22 Apr,2024 start from S$190.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Hotel Dallas Downtown, an IHG Hotel pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lb per pet. There's a deposit of USD 40 per stay and a fee of USD 40.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

Self-parking is available for USD 20.00 per night.

What time is check-in at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

Checkout is at noon. Late checkout is available for USD 25.00 (subject to availability).

Where is Crowne Plaza Hotel Dallas Downtown, an IHG Hotel located?

Located in Downtown Dallas, this hotel is within a 5-minute walk of Solar Eclipse 2024, Dallas World Aquarium and John F. Kennedy Memorial. Sixth Floor Museum and Dealey Plaza are also within 10 minutes. Akard Station and West End Station are within a 5-minute walk.

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 250 out of 1012 reviews" "
Rating 8 - Good. 193 out of 1012 reviews" "
Rating 6 - Okay. 177 out of 1012 reviews" "
Rating 4 - Poor. 173 out of 1012 reviews" "
Rating 2 - Terrible. 219 out of 1012 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Joel

Travelled with family
Disliked: Amenities, property conditions & facilities
Low water flow on faucet. Alarm went off by accident, i think, and it took half an hour to stop it. It’s more towards the end of downtown. Area didn't feel safe.
Stayed 1 night in Mar 2024

4/10 Poor

William

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Common areas of hotels were always dirty staff takes extremely long time for requests and half clean rooms
Stayed 2 nights in Mar 2024

6/10 Okay

lindsey

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked here for Sunday checked in on Sunday morning n then i checked out the same day mind you i already payed for the hotel . When i checked in n when i was checking out they were trying to charge me again ? It didn’t make sense to me The lady said it’s because you checked in at 1am and it count as Saturday i was confused. i just don’t understand but the stay was okay nice area view of the city but other then that it was okay
Stayed 1 night in Mar 2024

4/10 Poor

Valentina

Travelled with partner
Disliked: Cleanliness
I paid almost $500 with the $150 included for the deposit. There was poop on the side of the bathtub and toilet, the sink and tub was clogged. Housekeeping was called and i watched him "clean" the bathroom and still miss the poop on the side of the toilet and i assumed he had cleaned the poop off the side of the tub, but nope! Maintenance came twice to unclog the sink and bathtub. Housekeeping just tried to open our room door instead of knocking. I honestly should have gotten at least sone of my money back. Its ok though ill never stay there again.
Stayed 2 nights in Mar 2024

2/10 Terrible

Robin

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Cheryl, Mapleton Depot

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the convention center
Stayed 3 nights in Mar 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Liked my stay
Stayed 1 night in Mar 2024

2/10 Terrible

roland, san antonio

Travelled with family
Disliked: Property conditions & facilities
Train station an bus station next to hotel large number homeless people surround the building
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Mike, PUERTO AVENTURAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to town to attend a hockey game and stayed here since they offered parking, near restaurants and we could walk to the game
Stayed 1 night in Feb 2024