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Reviews of Residence Inn by Marriott Dallas Plano/Richardson at Coit Rd

3 out of 5
Residence Inn by Marriott Dallas Plano/Richardson at Coit Rd
300 Silverglen Drive, Plano, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 226 out of 285 reviews" "
Rating 8 - Good. 41 out of 285 reviews" "
Rating 6 - Okay. 5 out of 285 reviews" "
Rating 4 - Poor. 5 out of 285 reviews" "
Rating 2 - Terrible. 8 out of 285 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed very comfortable Spacious and very clean. Good breakfast
Stayed 1 night in May 2024

10/10 Excellent

Jerrod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great for our trip to Plano. The hotel was quiet and very clean. The beds were comfortable and breakfast was excellent. The staff was nice. We would definitely stay here again.
Stayed 2 nights in Apr 2024
Response from RI Front Desk on 12 Apr,2024
Thank you for choosing to stay with us. We appreciate your feedback, as we take pride in the effort we put into making your stay with us as enjoyable as possible. We hope that your next stay in Plano will be with the Residence Inn Dallas/Plano Richardson at Coit Rd! Thank you again!

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay, there was nothing that was horrible that I would approach management to express my dislike. But they do allow pets but I was informed at check in that housekeeping needs to clean our room every day during our stay while we were there. Which isn’t that big of a deal and luckily we had the time to notify housekeeping when they could access our room so they can clean it. So this is their way to make sure dogs are not damaging their property which I totally understand but it’s kind of a pain to figure out a time when you will be around when housekeeping is on property. Also the water temperature was not very warm and not at all hot. And I took a shower at 4:30 a.m. so not like there should have been much demand at that time.
Stayed 2 nights in Mar 2024
Response from RI Front Desk on 27 Mar,2024
Thank you for choosing to stay with us! We appreciate your feedback and we hope that you come back to stay with us the next time you are in Plano!

10/10 Excellent

Andrew Bharat

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool is great! The employees do a great job of maintaining hygiene. I am a fan of the breakfast options.
Stayed 6 nights in Mar 2024
Response from RI Front Desk on 27 Mar,2024
Thank you for choosing to stay with us. We appreciate your feedback, as we take pride in the effort we put into making your stay with us as enjoyable as possible. We hope that your next stay in Plano will be with the Residence Inn Dallas/Plano Richardson at Coit Rd! Thank you again!

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from RI Front Desk on 27 Mar,2024
Thank you for choosing to stay with us. We appreciate your feedback, as we take pride in the effort we put into making your stay with us as enjoyable as possible. We hope that your next stay in Plano will be with the Residence Inn Dallas/Plano Richardson at Coit Rd! Thank you again!

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased will stay again!
Very please with this hotel again! This was my wife’s and I second time staying at this location. We truly enjoyed ourself and was very pleased with this property! The room was very clean and spacious. The hotel staff was incredibly kind! This is definitely going to always be our top pick when coming to Dallas! Thanks for the great stay
Living room area
Bathroom
Stayed 1 night in Feb 2024
Response from RI Front Desk on 19 Feb,2024
Thank you for choosing to stay with us. We appreciate your feedback, as we take pride in the effort we put into making your stay with us as enjoyable as possible. We hope that your next stay in Plano will be with the Residence Inn Dallas/Plano Richardson at Coit Rd! Thank you again!

8/10 Good

Marlena

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy.
Stayed 1 night in Feb 2024
Response from RI Front Desk on 19 Feb,2024
Thank you for choosing to stay with us. We appreciate your feedback, as we take pride in the effort we put into making your stay with us as enjoyable as possible. We hope that your next stay in Plano will be with the Residence Inn Dallas/Plano Richardson at Coit Rd! Thank you again!

10/10 Excellent

john

Stayed 1 night in Jan 2024
Response from RI Front Desk on 19 Feb,2024
Thank you for choosing to stay with us. We appreciate your feedback, as we take pride in the effort we put into making your stay with us as enjoyable as possible. We hope that your next stay in Plano will be with the Residence Inn Dallas/Plano Richardson at Coit Rd! Thank you again!

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet I didn't here any yelling and babies crying and my room was so clean I could not find dust anywhere. And the employees have good customer service. I didn't here any noise at all and my job was next door, all I had to do was put walk to my job. Everything was good and I have no complaints about it. I will recommend this place to my family and friends.
Stayed 2 nights in Jan 2024
Response from RI Front Desk on 19 Feb,2024
Thank you for choosing to stay with us. We appreciate your feedback, as we take pride in the effort we put into making your stay with us as enjoyable as possible. We hope that your next stay in Plano will be with the Residence Inn Dallas/Plano Richardson at Coit Rd! Thank you again!

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The good, the bad, and the ugly.
The room was an accessible one and the design was - challenging. You could not take a shower without getting water all over the bathroom floor. The room was run down and needed maintenance, some of which we did ourselves, like tightening the kitchen sink faucet so it did not spin. The toilet did not always flush. The light and fan over the stove were either always on or always off - the switches had no effect. Having a kitchen was very nice and it was well stocked with tools and pots. We liked that the bedroom was a separate room from the kitchen and sitting area. The provided breakfast was very good. The room was clean, if beat up.
Stayed 6 nights in Dec 2023

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from RI Front Desk on 19 Feb,2024
Thank you for choosing to stay with us. We appreciate your feedback, as we take pride in the effort we put into making your stay with us as enjoyable as possible. We hope that your next stay in Plano will be with the Residence Inn Dallas/Plano Richardson at Coit Rd! Thank you again!

10/10 Excellent

LOWIE

Stayed 1 night in Jan 2024
Response from RI Front Desk on 19 Feb,2024
Thank you for choosing to stay with us. We appreciate your feedback, as we take pride in the effort we put into making your stay with us as enjoyable as possible. We hope that your next stay in Plano will be with the Residence Inn Dallas/Plano Richardson at Coit Rd! Thank you again!

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from RI Front Desk on 19 Feb,2024
Thank you for choosing to stay with us. We appreciate your feedback, as we take pride in the effort we put into making your stay with us as enjoyable as possible. We hope that your next stay in Plano will be with the Residence Inn Dallas/Plano Richardson at Coit Rd! Thank you again!

10/10 Excellent

Rebecca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was heated and very clean and hot tub was clean. Very beautiful facilities. Room was clean and very nice! No complaints! Will definitely stay here again!
Stayed 1 night in Nov 2023
Response from RI Front Desk on 2 Dec,2023
Thank you for choosing to stay with us. We appreciate your feedback, as we take pride in the effort we put into making your stay with us as enjoyable as possible. We hope that your next stay in Plano will be with the Residence Inn Dallas/Plano Richardson at Coit Rd! Thank you again!

10/10 Excellent

Juli

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable and affordable. Really enjoyed my stay.
Stayed 1 night in Nov 2023
Response from RI Front Desk on 2 Dec,2023
Thank you for choosing to stay with us. We appreciate your feedback, as we take pride in the effort we put into making your stay with us as enjoyable as possible. We hope that your next stay in Plano will be with the Residence Inn Dallas/Plano Richardson at Coit Rd! Thank you again!

10/10 Excellent

Americo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, location and cleanliness! The employees take pride with providing exceptional service! I would gladly return for future stay in Dallas.
Stayed 3 nights in Nov 2023
Response from RI Front Desk on 2 Dec,2023
Thank you for choosing to stay with us. We appreciate your feedback, as we take pride in the effort we put into making your stay with us as enjoyable as possible. We hope that your next stay in Plano will be with the Residence Inn Dallas/Plano Richardson at Coit Rd! Thank you again!

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast with a huge dining room and out door seating too!
Stayed 2 nights in Oct 2023
Response from RI Front Desk on 2 Dec,2023
Thank you for choosing to stay with us. We appreciate your feedback, as we take pride in the effort we put into making your stay with us as enjoyable as possible. We hope that your next stay in Plano will be with the Residence Inn Dallas/Plano Richardson at Coit Rd! Thank you again!

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - one odd issue
Everything was wonderful at this hotel. The room was extremely clean and the bed super comfortable. On my check-out day at 9:30 a.m. a cleaning guy knocked on my door and asked when I'd be leaving. I asked what time check-out was and he said noon. I told him I'd be gone around 10:30...but if I was sleeping I would have been very upset...if check-out is at noon...then leave me alone til then.
Stayed 2 nights in Sep 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from RI Front Desk on 6 Sept,2023
Thank you for choosing to stay with us. We appreciate your feedback, as we take pride in the effort we put into making your stay with us as enjoyable as possible. We hope that your next stay in Plano will be with the Residence Inn Dallas/Plano Richardson at Coit Rd! Thank you again!

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from RI Front Desk on 6 Sept,2023
Thank you for choosing to stay with us. We appreciate your feedback, as we take pride in the effort we put into making your stay with us as enjoyable as possible. We hope that your next stay in Plano will be with the Residence Inn Dallas/Plano Richardson at Coit Rd! Thank you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay. All was great. Bought a small bottle of wine in the hotel shop. Was quite affordable. First hotel I stayed in for a long time where the staff didn't run in one second after the official end time of breakfast to take away all food. Good breakfast with many choices and more relaxed atmosphere.
Stayed 1 night in Jun 2023
Response from RI Front Desk on 4 Jul,2023
Thank you for choosing to stay with us. We appreciate your feedback, as we take pride in the effort we put into making your stay with us as enjoyable as possible. We hope that your next stay in Plano will be with the Residence Inn Dallas/Plano Richardson at Coit Rd! Thank you again!

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice
The Facility was perfect and the staff very friendly and helpful. The only complaint I have is that the bed matress was too firm.
Stayed 4 nights in May 2023
Response from RI Front Desk on 3 Jun,2023
Thank you for choosing to stay with us. We appreciate your feedback, as we take pride in the effort we put into making your stay with us as enjoyable as possible. We hope that your next stay in Plano will be with the Residence Inn Dallas/Plano Richardson at Coit Rd! Thank you again!

8/10 Good

Deepal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin and out as we were pre booked. Friendly staff. Convenient location with easy access to everything. Clean rooms and property.
Stayed 3 nights in Apr 2023
Response from RI Front Desk on 1 May,2023
Thank you for choosing to stay with us! We appreciate your feedback and we hope that you come back to stay with us the next time you are in Plano!

10/10 Excellent

Corey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept, the staff were great, and they had gluten free breakfast options.
Stayed 2 nights in Apr 2023
Response from Residence Inn Dallas/Plano Richardson at Coit Rd. on 14 Apr,2023
Thank you for choosing to stay with us! We appreciate your feedback and we hope that you come back to stay with us the next time you are in Plano!

10/10 Excellent

rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Roomy!
Overall I was very pleased with my recent stay with my family here. The room was spotless and very roomy. Only thing that I might’ve had a problem with was a blinking light on the ceiling that was probably a smoke detector. Luckily I had an eye mask with me. The price comparatively was a bit steep. My husband said that the breakfast was just okay. I think they ended it too early at like 930. The beds were too firm because we have plush Casper at home but it was fine for one night. My son and daughter really enjoyed the jacuzzi.
Stayed 1 night in Feb 2023
Response from Cristina on 1 Mar,2023
Thank you so much for your feedback and staying with us!

10/10 Excellent

Mark

Stayed 1 night in Feb 2023
Response from RI Team on 19 Mar,2023
Thank you so much for your review score! We hope you have a good day!

2/10 Terrible

Alan

Business traveller
Disliked: Staff & service
Customer Service lacks.
Stayed 1 night in Jan 2023
Response from RI Front Desk on 29 Jan,2023
Thank you for your feedback but it seems you have cancelled the reservation.We hope you have a good day.

10/10 Excellent

Matthew

Stayed 3 nights in Jan 2023
Response from Cristina on 7 Mar,2023
Thank you so much for your review score!!

10/10 Excellent

Kanesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Cristina on 5 Jan,2023
Thank you for your rating. Have a good day. RI Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Comfortable, clean property. The door between the sleeping area & living area kept both our early riser & night owl happy.
Stayed 3 nights in Dec 2022
Response from Cristina on 30 Dec,2022
Thank you for your feedback, and we are glad our hotel was fitting for the both of you.

10/10 Excellent

MARCY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and helpful. Thank you
Stayed 3 nights in Dec 2022
Response from Cristina on 26 Dec,2022
Thank you for staying with us. Glad we could be of help to you.

10/10 Excellent

Violet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Response from RI Front Desk on 20 Dec,2022
We thank you for review. We are glad you enjoyed your stay. We hope to see you again soon Have a Good Day

10/10 Excellent

Suzette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, clean and family friendly.
Stayed 5 nights in Dec 2022
Response from RI Front Desk on 20 Dec,2022
Hello Suzette, Thank you so much for your positive feedback. I am thrilled to know that you enjoyed your stay with us. I hope to see you soon :) Thank you

10/10 Excellent

Samantha

Stayed 1 night in Dec 2022
Response from RI Front Desk on 20 Dec,2022
Thank you for giving us a 10 out of 10. We are glad you enjoyed your stay. We hope to see you again soon. Have a Good Day!

10/10 Excellent

Monabell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel because of the kitchen, it was just perfect, beds were comfortable, housekeeping was amazing. Breakfast was exceptional. We would stay here again if we had the chance.
Response from . on 30 Nov,2022
We thank you for review. We are glad you enjoyed your stay. We hope to see you again soonHave a Good DayRI Front Desk

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from . on 30 Nov,2022
Thank You Mr. Keith for giving us a 10 out of 10 We are glad you enjoyed your stay

10/10 Excellent

Michael

Stayed 5 nights in Nov 2022

10/10 Excellent

Xiaoyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Response from Cristina on 23 Nov,2022
Thank you for staying with us!

10/10 Excellent

Seyed

Stayed 1 night in Oct 2022

10/10 Excellent

Stacy, Liberal

Stayed 1 night in Sep 2022

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and breakfast. Pool area had strong chlorine vapors took some getting used to, and they close at 10pm.
Stayed 1 night in Oct 2022
Response from smeeta on 6 Oct,2022
Hello Mr. Ross,Sorry toi hear about the pool. We will make sure that this is taken care of. Hope to see you again soon.With Gratitude,Smeeta

10/10 Excellent

Shawn Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable with free breakfast
Stayed 5 nights in Sep 2022
Response from smeeta on 27 Sept,2022
Thanks so much Shawn Patrick for choosing to stay with us. We hope to see you again.With Gratitude,Smeeta

10/10 Excellent

Fredell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Sean on 29 Aug,2022
Hello FredellThank you so much for your positive feedback. We are thrilled that you enjoyed your stay with us. We hope to see you soon whenever you are in the Dallas/Plano area.Take care

10/10 Excellent

Katarzyna

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice and clean, the stuff is extremely friendly and the breakfast was delicious
Stayed 1 night in Jul 2022
Response from RI Team on 3 Aug,2022
Hello Katarzyna Thank you so much for your positive feedback. We hope that you stay with us again in the future.

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from RI Team on 3 Aug,2022
Hello Natasha Thank you so much for your positive feedback. We hope to see you again next time you visit Plano

10/10 Excellent

Lichelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from RI Team on 3 Aug,2022
Hello Lichelle! Thank you so much for your positive feedback. We hope to see you again in the near future

10/10 Excellent

Vipulkumar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in Jun 2022
Response from Sean on 23 Jun,2022
Hello Vipulkumar Thank you so much for your positive feedback. I am thrilled to know that you enjoyed your stay with us. I hope to see you soon :) Thank you

10/10 Excellent

LORINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and facility.
Stayed 1 night in Jun 2022
Response from Sean on 18 Jun,2022
Hello Lorina Thank you so much for your valued feedback. We are thrilled that you enjoyed your stay with us. I hope to see you the next time that you are in the Dallas area. Best

8/10 Good

Debra

Stayed 1 night in Dec 2021
Response from RI Team on 3 Aug,2022
Hello Debra, Thank you so much for your positive feedback. We hope to make your stay an even better one next time you're in town! Best wishes!