"Room was clean and property overall was nice, our AC was malfunctioning or maybe just not keeping up, and when we alerted hotel staff (maybe because of who they use for prepares) they told us maintenance was gone for the weekend and there wasnt much they could do other than move us to a new room. We ended up toughing it out, but wasnt the most comfortable nights sleep I've ever had. Other than that though, the stay was good. 4 stars"
Lorenzo Hotel Dallas, Tapestry Collection by Hilton
4/10 Poor
"It was the check in day. I called the hotel in advance and asked about using my debit card to pay for the reservation and I was told it would be ok. I get there and they say they don’t take Chime even though it’s a bank. "
"The location is perfect for a Rangers game. But the hotel is such a gem! We spent the entire day in the pool, going down the waterslide. The on site restaurants were also perfect - you don’t have to leave!"