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Reviews of Cygnet Bay Pearls

3.5 out of 5
Cygnet Bay Pearls
Cape Leveque Road, Dampier Peninsula, WA

Reviews

8.4

Very good

Rating 10 - Excellent. 21 out of 41 reviews" "
Rating 8 - Good. 13 out of 41 reviews" "
Rating 6 - Okay. 3 out of 41 reviews" "
Rating 4 - Poor. 2 out of 41 reviews" "
Rating 2 - Terrible. 2 out of 41 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place and friendly staff! But can’t lock your little house/tent from the outside and WiFi would only work at the reception.

4/10 Poor

Robert

Travelled with partner
Disliked: Amenities, property conditions & facilities
We were not aware that our safari tent had no air con in 40 degree heat. The camp kitchen facilities appeared to be inoperable and due to staffing issues the dining options were very limited. One of our main reasons for our stay was to visit Cape Leveque and we found when we arrived that it was not possible to even turn down the newly upgraded road to the Cape. Very disappointing.
Stayed 2 nights in Oct 2023

8/10 Good

ailsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meals very good and size of meals excellent
Stayed 2 nights in Oct 2023

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and loved our bay view tent.
Stayed 2 nights in Sep 2023

10/10 Excellent

Karen

Stayed 1 night in Aug 2023

2/10 Terrible

Greg

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

William and Sharyn

Travelled with partner
Unable to take up accommodation as had to have visit to Broome hospital following incident at Mitchell Falls
Stayed 2 nights in Jun 2023

2/10 Terrible

Gayle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sitting in the dining room at the table next to window dead flys on the sill. So imagined what the kitchen was like.
Stayed 1 night in May 2023
Response from Hayley on 25 May,2023
Thank you for visiting our family-owned farm. Our team work hard to ensure our guests have the best experience possible. We are sorry to hear that the sight of this deceased invertebrate gave you ill feelings towards your time here. Rest assured, our restaurant staff pride themselves on a high standard of cleanliness and exceptional culinary experience. Whilst we can assure you that we have a cleaning schedule that includes regular and thorough cleaning of all areas in the restaurant, including dining areas, kitchen, restrooms, storage areas, and food preparation surfaces. We take your valued feedback on board and will ensure that windowsills are also being checked during these tasks. We hope you enjoyed the remainder of your visit and please reach out if there is anything else we can do to help.

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safari tent was a great way to be close to nature and beach. Definitely not disappointed. electricity available and well equipped communal kitchen.
Stayed 2 nights in May 2023
Response from Hayley on 25 May,2023
Hi Francis,Thank you for your great feedback - we are glad you enjoyed your stay here at Cygnet Bay!We hope to welcome you back in the future.

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities
I loved the remoteness
Stayed 1 night in May 2022

10/10 Excellent

Silvano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly service. Nothing is a problem for the staff at Cygnet Bay. Well done and I’m looking forward to staying at one of the new safari tents under construction.
Stayed 2 nights in Nov 2021

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 2 nights in Oct 2021

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable isolation
Cygnet Bay has a terrific range of accommodation for holiday makers who enjoy north west isolation - own tents, own caravans, tents onsite or safari tents (on a raised platform with ensuite). This is what we enjoyed. Very comfy king bed, clean ensuite, wooden slat floor boards and a balcony. The upright fan was a necessity on an August afternoon - hot!! No air con. But, lots of bird life, lizards, glorious turquoise sea. We loved the waterfall trip into Talbot reef as the low tide rushed out - viewed the peak farm and islands galore. The restaurant has air con but the view and puff of breeze from the balcony meant we loved breakfast and dinner there - although a bit of a sandy walk too and fro. Wonderful fun for three nights!! (And only Telstra - and I have Optus - real isolation!)
Stayed 3 nights in Aug 2021

10/10 Excellent

ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The safari tents are very comfortable and in a lovely outdoor setting .perfect place to chill and relax.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The remote location and beautiful surrounds make this a must stay location. Staff is very friendly and restaurant is amazing. You must have a 4WD to get to your accommodation. We had ti do the 1km walk every time which was not so fun in the dark.
Stayed 2 nights in Jul 2021

8/10 Good

catriona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
We stayed in the rainforest tent which was very pleasant. It had a queen bed and ensuite facilities but unfortunately no fridge. We were advised that fridges will be added to this tent type in future. The tent was approx 1 km from the restaurant but it was easy to walk or drive to get to the main hub. There was a beautiful pool at the main site and food was good. We went on the giant tides tour and the waterfall reef tour, both were excellent.
Stayed 3 nights in May 2021
Response from Amber on 15 Jun,2021
Hi Catriona, Thanks so much for your feedback, we are glad you enjoyed your stay!

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wished we stayed longer
Absolutely Loved Cygnet Bay and wished we stayed longer Safari tents were well equipped and the view AMAZING The complex itself was fabulous Plenty of activities to do including the pool, walks and organised tours Friendly staff and good restaurant
Stayed 1 night in Apr 2021
Response from Amber on 15 Jun,2021
Hi Karen, Thanks for your feedback, we are so glad you enjoyed your stay with us! We hope to see you back at Cygnet Bay in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and service were great. Everyone was very friendly, knowledgeable and happy to help. Pool was amazing and so were the food at the restaurant. Accomodation in safari tent was basic and that’s what made it better. It really allowed us to be back in the nature. We loved our stay and seeing passionate people working hard. We have been recommending to others and would love to visit again soon.
Stayed 2 nights in Apr 2021
Response from Amber on 15 Jun,2021
Thanks so much for your feedback! we hope to welcome you back to Cygnet Bay in the future.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with great pool. Staff helpful and friendly.
Stayed 2 nights in Oct 2020
Response from The Cygnet Bay Team on 11 Nov,2020
Hi Liz, Cheers for taking the time to give us a review. Glad you enjoyed your time with us here at the bay! :)

10/10 Excellent

Mahon’s, Perth

Liked: Cleanliness, staff & service
Loved the whole experience... walking the tracks n beach, swimming in the infinity pool, happy hour n the restaurant food n service amazing. Accommodation clean n tents spacious.
Stayed 1 night in Oct 2020
Response from The Cygnet Bay Team on 20 Oct,2020
Hi Mahon, Cheers for the review! We are stoked to hear you loved our little patch of paradise as much as we do! We hope you can come back and visit us again :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Booked the safari tent for a getaway for my mum and I and wow it was beautiful! So much more than we expected! The staff were all super friendly and the restaurant had great food! Would 100% recommend
Stayed 1 night in Sep 2020
Response from The Cygnet Bay Team on 20 Oct,2020
Hello and thanks for taking the time to leave us such an awesome review! :) So glad you enjoyed your girls getaway with us here at the farm! Hope to see you back again sometime in the future.

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019
Response from Cygnet Bay Reception on 7 Oct,2019
Thank you, we appreciate your review. We are so glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Cygnet Bay Reception on 7 Oct,2019
Thank you, we are so glad your enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

4/10 Poor

Ros, Ballarat

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Accommodation was average and way overpriced for what is offered. For Rate/night I would have thought that housekeeping would service the room especially towels and complimentary tea/coffee. Beaches are better in surrounding areas too. Cannot recommend.
Stayed 2 nights in Sep 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to visit. This place has so much potential. Low season prices were a win and the pool was a welcoming cool down. Thanks for a brilliant girl mid weekend!
Stayed 2 nights in Nov 2017

10/10 Excellent

Robert & Sonia, Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Truly Amazing Place to Stay
This is the best place to visit and a must for everyone. Staying in a beautiful wilderness tent on a working Pearl Station was just fabulous. The tours are first class and real value for money. The beauty of the place along with visits to Cape Levique and One Arm Point just cap off a perfect stay. So spoil yourself and go to Cygnet and also buy one of their beautiful pearls!!
Stayed 2 nights in Sep 2017

6/10 Okay

Colin, Perth W.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed two nights in a tent, which was very comfortable and had all facilities. Walking around the beach and associated area was a very pleasant pass time. Travelled to One Arm Point and to the Trocous Hatchery which we enjoyed
Stayed 2 nights in May 2017

10/10 Excellent

Genevieve, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful surprise
This was our first safari tent experience and we loved it. It had a spacious living area and an en suite. Although we had booked a twin room through Wotif - and received confirmation of a twin room - when we arrived at our tent it was made up as a queen bed. I rang Reception to explain our problem and they didn't hesitate. They came over right away, separated the beds and remade them as 2 singles which meant changing all the linen. They were cheerful and so accommodating. We also used the outdoor BBQ and kitchen facilities as we were then able to cook our dinner which was a bonus. I had intended to book at the other nearby (famous) location but instead chose Cygnet Bay as we were going on their pearl farm tour the next morning. What a great decision and much more convenient to be there the night before.
Stayed 1 night in May 2017

8/10 Good

Annemarie, Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting
We enjoyed our 2 days although we were a bit concerned initially as presentation varied from expect ions and Internet information

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family of 4 investigated Cape Levique
Our family camped in the safari tent, used the pool heaps, enjoyed the day trips and also the near-by resort beach and air adventures over the Falls in a stress-free way

10/10 Excellent

Glen, N.Z.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great glamping experience
Each tent privately located but a long distance from the restaurant.etc. All staff were very helpful and friendly. The pearl talk is well worthwhile but the patrol boat wasn't worth the money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff ..magic location ..needed more time to enjoy daytrips offered. .great location

10/10 Excellent

Pat, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Outstanding; Cleanliness: Spotless;

8/10 Good

Ross, Australia - WA - Perth

Liked: Property conditions & facilities
Facilities: Distinctive, maps could be better as ; Value: Acceptable price; Cleanliness: Neat, mostly qt good but lapses;

10/10 Excellent

Caroll, Australia - WA - Regional WA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent restaurant, great coffee and awesome cakes.....try the salted caramel with macadamia .......yummy

6/10 Okay

Scott, Australia - WA - Regional WA

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nothing special; Value: Over-priced; Service: Lacking; Cleanliness: Messy; Ran out of gas for the stove, no breakfast/coffee and the air-con sent out hot air

10/10 Excellent

Sonia, Australia - WA - Regional WA

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home, COMFORTABLE; Value: Affordable; Service: Flawless, Go the extra mile; Cleanliness: Lovely; loved the hospitality, felt like part of the team

10/10 Excellent

fadila, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable à dampier peninsula
Après une piste chaotique, nous avons apprécié le cadre et le charme de cet endroit. Le personnel est sympathique et le buffet de qualité