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Reviews of OYO 162 The West Inn

2 out of 5
OYO 162 The West Inn
blk 9 lot 13, 12th Street, Guadalupe Village, Lanang, Davao, Davao del Sur

Reviews

4.0
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 3 out of 6 reviews" "

4.8/10

Cleanliness

4.0/10

Staff & service

4.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Eva on 6 Apr,2023
Hi, Richard! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good hotel to stay.
Our stay is not so good. My pee is more than the water thats going out of the shower. There's no internet. Since their tv box gets connection on wifi, there's also no tv. I would say, you get what you paid for.
Stayed 1 night in Dec 2022
Response from Lisa on 10 Jan,2023
Hi, Charles! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Lisa

8/10 Good

Yih Yeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A taste of country style
Beds were comfortable and clean! Big windows to let in sunshine and it’s nice to have trees right outside of windows. We like the environment that has many trees around. Nice and natural
Stayed 1 night in Mar 2020
Response from Daniel on 9 Mar,2020
Thank you so much for the amazing feedback, Yeong! We will put in our efforts to provide consistent service every time. Regards, Daniel

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Not a good location. Very dirty. Not electric lights run by extention cords. Then they try to say I broke remote for TV n the electric fan. Worst place ever
Stayed 1 night in Dec 2019
Response from Zara on 14 Dec,2019
Hi, Richard! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Zara

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst!
Stayed 1 night in Jun 2019
Response from Ravneet on 25 Jun,2019
We regret that the stay turned out to be an average one, We’ve updated the feedback and the issues that troubled you up within our team and they’re working on it. Request you to take this as an off case, this is definitely not how we serve our guests. Hope to have another chance soon so we can make it up to you by an amazing stay ahead. Regards, Ravneet

6/10 Okay

Yang

Liked: Cleanliness, property conditions & facilities, room comfort
Map Drop Pin is Incorrect
OYO 162's location in Google Maps is just beside OYO 150, which is very near the airport! But in reality, the location is farther away, and is inside a subdivision, and not along the highway leading to the airport. Sure, the address they provided is correct, but the drop-pin isn't. This caused a major gaff because I booked OYO 162 because my flight is at 3AM. But since it is far, I had to ride a taxi going to and from the place.
Stayed 1 night in May 2019
Response from Ravneet on 25 Jun,2019
Sorry for the hassle you faced, Yang! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Ravneet