"The room was spacious and the beds were very comfortable. The AC was controlled by wall thermostat. The bathroom was clean and modern. Unfortunately, housekeeping was lacking. We checked in on a Monday and left Friday. During that time, housekeeping came in once to make the beds and freshen the room. Despite a sign indicating that towels left on the floor would be collected and replaced with fresh, the towels were only replaced once. The young lady at the check-in counter indicated that a new computer system had recently been installed and that they no longer have the ability to monitor/adjust the housekeeping schedule. I understand that system upgrades can result in issues, but the update occurred roughly 2 weeks ago; you would think that such a fundamental problem would get priority resolution. The breakfast was adequate; the oatmeal was soupy and the scrambled eggs luke warm. We didn't try the waffles or quiche, but I was told that both were very good.
Note that the staff were very friendly.
For the price, I might try someplace different next time we visit Charleston."
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