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"The rooms were very spacious, clean, and well stocked. Check-in was a bit confusing but nothing too hard - just have to go to the gaming room to get my keys. The reason I'm giving a middle review of because the room I stayed in - Room 10 - was incredibly loud at night as it sits above the gambling / game room. There appears to be no soundproofing between the floors. So if you need to go to bed early, this is not the room for you as I believe the gaming room remains open until the early hours. I would have added another star but I've seen others complain about this as well. If I was in another room, it would have been better. My advice: when booking, as for another room besides room 10"

"Met our needs. However the bathroom had a bulbs missing from the light fitting, under the microwave was filthy and we only had a single water glass."

"Dark dingy room needs a paint, not enough light, ceiling globe not working, no windows, fridge not working, bathroom with a lamp by sink not possible to shave or apply makeup, Floorboards very very creaky"

"Clean, spacious rooms. "

"Clean room and comfortable beds. Easy check in experience. Convenient location and would stay here again"

"We would have driven past the building as it was in need of repair. Inside was fully renovated, tasteful and warm. A delight! Well done ELEVEN."

"The property was a bit tired, clean and fine. The bed was very uncomfortable for me and my wife so we didn't quite get the full R&R we'd hoped for. I'm guessing the bed is quite old, it was saggy on each side with a raised section in the middle which is typical for old beds, so not easy to get a good night's sleep - and that is in the top couple of things we are after in accommodation. Spa tub was hot, everything easy otherwise, though I did feel like no-one checked the freezer seeing as there were an ice cube missing from the ice tray and a couple of golden gay time ice creams in an open packet. "

"Rooms are lovely, spacious, and clean. Only problem was someone parked in my spot so I had to park on the street. Hotel is close to everything and the pub is across the road."

"What was on the Internet not the same as experienced, Take "breakfast included" Is fruit juice, cereal, fruit and coffee/tea considered a breakfast? I doubt it. This outlet on market for past two years and it was noticable. Weeds outside and inside very run down. The whole area totally "unloved" I think owners should sell and cut their losses and let someone take over and run correctly as a B&B. Service non existant and it took two phone calls to find out what was happening with our booking. Saw no one in the two day stay so I guess the bottom line more important than customer service. Really the bathroom facilties for older people really not fit for the purpose and in the end we did not use on second day. Toilitries supplied for two for two days was to say a joke. 3 small tubes and one large cake of soap. Might be a reason I guess. No set up fire as stated in brochure, dead flies on window ledges and no set up for luggage in the room. So, what can I say. DON'T STAY HERE. SORRY! but I guess the truth hurts."