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Reviews of Relax Inn

2 out of 5
Relax Inn
1225 S. Ridgewood Ave, Daytona Beach, FL

Reviews

5.4
Rating 10 - Excellent. 4 out of 38 reviews" "
Rating 8 - Good. 8 out of 38 reviews" "
Rating 6 - Okay. 9 out of 38 reviews" "
Rating 4 - Poor. 8 out of 38 reviews" "
Rating 2 - Terrible. 9 out of 38 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Maria vargas

Liked: Cleanliness, staff & service, room comfort
Clean old place needs renovation
Great customer service. Was a very clean old hotel yes, but was all clean, only the mattress was like they need new ones, clean, but not comfortable. Also my husban is 6 2 and the bathroom was very small haha.
Stayed 1 night in Aug 2021
Response from A.P. on 1 Sept,2021
Thank you for your lovely feedback. We appreciate it and was a pleasure offering our service to you. We are in process of updating. We hope to see you again in future to continue offering our great service.

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My reservation was canceled by the hotel. I was never notified. I drove from Rhode Island to Florida 24 hours straight to no hotel room !!! Horrible management. Horrible employee. Rude.
Stayed 1 night in May 2021
Response from A.P on 23 May,2021
We are sorry for your inconvenience, But the hotel inform you about your reservation and to rebook with a valid card or to call to hold the room, we did not receive any call, therefore we can not hold the room without a payment.

8/10 Good

Janet

Liked: Cleanliness, staff & service, room comfort
Surprise by Beach street...
Check in was easy and quick. Front desk woman friendly. Very accommodating. We had traveled for a few hours before getting to site and staff offered some bottled water because I mentioned that I was thirsty to my husband. Room is outdated but clean. Bed was comfortable and clean. Was very happy that it was truly a non smoking room because of our allergies. No issues!! Very happy for last minute and location was great!!
Stayed 1 night in Mar 2021
Response from AP on 23 Mar,2021
Thank you for your lovely feedback. We appreciate and it was a pleasure offering our service to guest like yourself. We hope we to see you again in future to continue offering our great service.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The motel is a family-owned business, and fairly friendly and accomodating, The property was probably built in the 1950, so when it was new, it probably had that small beach motel charm. Unfortunately, that charm is long gone. The rooms and building itself are extremely run-down. Some of the walls have holes in them from water damage, the bath room has water damage on the floor and rot growing. The doors don't close or lock properly, and the entire room looks like it is still using curtains, blankets, carpet, and furniture from the early 1970s. I have stayed in a lot of hotels over the years, and this one has to rate in the bottom three of all of them.
Stayed 1 night in Mar 2021
Response from AP on 23 Mar,2021
Thank you for your feedback and hope you have a better experience next time. We are sorry you felt some ways but we are in middle of small renovation and hope to offer better service to our guest in near future.

2/10 Terrible

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
u keep driving by
An old dirty motel with a pleasant clerk checking you in
Stayed 1 night in Mar 2021
Response from AP on 15 Mar,2021
Thank you for your feedback, we apologize for your experience and will fix these problems for future.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Quite the disappointment
Actually disappointed. The lady at the desk was quite pleasant, but was disappointed in the room. The toilet bowl ran water all night, the sheets on both beds appeared dirty. So much so that I went to the local Walmart and bought a set of sheets to sleep on. There was a hole that was poorly patched in the closet. You would think a small mom and pop type hotel would take more care in giving their customers a great experience. It's not a very big place but it seems like it is not well taken care of.
Stayed 1 night in Mar 2021
Response from A.P on 9 Mar,2021
We are sorry for your experience with us, we will focus more on our housekeeping and maintenance staff for better experience next time.

4/10 Poor

Jenny

Stayed 1 night in Oct 2020

2/10 Terrible

Adam

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RUN!!!!!!
Checked in and checked right back out. The place is in a horrible part of town. Homeless hanging in the parking lot. The room had mold in the picture frames pubic hair on toilet seat. Was scared to sit on the couch or bed didn't know what I might catch. Lost my money but already I have my health.
Stayed 1 night in Mar 2020
Response from AP on 15 Mar,2020
Thank you for your feedback. We will talk to our housekeeping staff to solve this issue. We hope your next experience with us will be a better one.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The people that run the motel are super nice and very accommodating! The motel is dated but very clean and is located near whatever you want.
Stayed 1 night in Feb 2020
Response from AP on 17 Feb,2020
Thank you for choosing us, and we really appreciate your feedback.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The sheets looked dirty so i had brought some that we just laid on top of our own sheets then bafged them up to wash them seperate just in case. . The wall in bathroom of room 30 should be repairs, ( holes in walls) and the bathroom floor needs to be cleaed. Just over all cleaning needed before the next comfort for someone else. After all it is Relax INn. Lollol
Stayed 1 night in Dec 2019
Response from AP on 31 Dec,2019
Thank you for your feedback. We will talk to our housekeeping staff to solve this issue. We hope your next experience with us will be much better.

2/10 Terrible

Devin

Not so well, but the staff was friendly
Stayed 1 night in Jun 2019
Response from AP on 19 Jun,2019
Thank you for your feedback. We hope your next experience with us will be much better than your previous one.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly clean, smelled fresh. My request of a nonsmoking room was met. Friendly staff. Perfect inexpensive place to just sleep during the Daytona 500 whilenother motel/hotels tripled their price. Would stay here again
Stayed 1 night in Feb 2019
Response from A.P. on 17 Feb,2019
Thank you for choosing us, and we really appreciate your feedback. In-fact, we were fortunate to have great guest as yourself.

6/10 Okay

Yolanda

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2018
Response from RelaxInn on 28 Nov,2018
Thank you for staying with us. We were happy to serve you!

6/10 Okay

T, Daytona

Liked: Cleanliness, staff & service, property conditions & facilities
Great for smokers
I'm not a smoker, but this is a smoker friendly hotel. Small but clean. Staff was very nice. Not a bad place to stay if you aren't looking for high class and don't want to spend a lot of money.
Stayed 2 nights in Apr 2018
Response from Relax Inn on 14 May,2018
Thank you for choosing us, and we really appreciate your feedback. Our goal is to serve you better next time and we also offer non smoking rooms. Look forward to seeing you next time.

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed overnight but room was clean and service was good. However not located in the best area
Stayed 1 night in Oct 2017
Response from Relax Inn on 15 Nov,2017
Thank you

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walked in turned around and walked out. We did not and would not stay there!!!
Response from Relax Inn on 18 Mar,2017
Thank you for choosing us, and we really appreciate your feedback.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Worst hotel i have ever stayed at. We paid 130.00 for this room due to the daytona 500 being in town. It was worth 29.99 or less. View from my door was of a pile of old matresses.
Response from Relax Inn on 18 Mar,2017
Thank you for choosing us, and we really appreciate your feedback. We are under remodeling rooms to serve you better and we apologize for your view.

2/10 Terrible

ashley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Relax Inn on 18 Mar,2017
Thank you for choosing us, and we really appreciate your feedback

6/10 Okay

roy

it served its purpose and gave me a place to sleep
Response from Relax Inn on 18 Mar,2017
Thank you for choosing us, and we really appreciate your feedback.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and they helped me out big time.i will tell all my friends to stay here.i love this hotel.
Response from General Manager on 20 Feb,2017
Thank you for choosing us, and we really appreciate your feedback. In-fact, we were fortunate to have great guest as yourself.

6/10 Okay

Orlando

Disliked: Cleanliness, property conditions & facilities
Front desk rep was friendly. The hotel soroundings needs to be more clean and get rid of rooms old furniture debris.
Response from General Manager on 19 Feb,2017
Thank you for your business and we remodeled rooms so look forward to serve you again.

6/10 Okay

tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
SKIP THIS ONE
NOT THE GREATEST STAFF WAS VERY NICE BUT HOTEL WAS BADLY IN NEED OF A FRESHEN UP TO SAY THE LEAST
Response from General Manager on 19 Feb,2017
Thank you for your comment and we are remodeling rooms to serve you better next time.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 19 Feb,2017
Thank you for your business.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not stay here again
There was no place in the website for smoking or non smoking. We are non smokers and got a smoking room that our clothes smelt like it the next. Also we out for awhile and locked the door behind us and came back to our room and I pushed it open and it was opened. What a unexpected surprise and not sure if the door was locked or someone came in.

4/10 Poor

Bobbi, Florida

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great Location for Nascar
We came for the Nascar race and stayed only one night (thank goodness) I'll give you the positives first. The staff is very friendly and made a great effort to give us an early check in. The Motel is located very close to the race track which is why we chose it (about 3 miles) While the room is very small it has the potential to be very cute. Stucco walls and ceiling. Glass blocks in the shower... You get a small gift bag with water, soda and chocolate which was a nice touch and you get an animal towel like you would on a cruse.The Motel itself has huge potential, but unfortunately is not taken care of at all. The carpets are not clean and there was dirt piles in the corners. There was a big hairball next to the fridge (SO gross) The walls were dirty, broken fixtures in the bath, Bed cover not so clean. etc. There is a lot that could be done to make it much nicer that would not be terribly expensive. Small things such as paint, making sure the carpets are vacuumed THOUROUGHLY, replacing/removing broken fixtures, ensuring the bedcovers are CLEAN, etc.... Not a whole remodel, but things that would make the rooms more comfortable.

8/10 Good

Dena, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy old Florida style hotel
The staff was friendly and very helpful. The room was small, but for an older hotel, it was all we needed. When we asked for an extra pillow, it was brought to our room within 5 minutes. The location is not great, but was located between the race track and the beach, the two places we wanted to be. Thank you so much for a great two night stay!

10/10 Excellent

James, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florida family vaction
My stay has been awesome
Response from Relax Inn on 8 Jul,2016
Thank you! We are pleased to know that you had a pleasant stay.

6/10 Okay

Cindy

Disliked: Property conditions & facilities, room comfort
Response from Relax Inn on 8 Jul,2016
We appreciate you considering staying with us, and we do apologize for disappointing you with not being directly on the beach. We would be looking forward to see you again in future, and we hope to provide you with better experience.

10/10 Excellent

Ashlei, Rockledge fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay
The first room we got was OK but tv didn't work but they changed us over to a different room which was awesome!!! Good peoples
Response from Relax Inn on 8 Jul,2016
Thank you for choosing us and we appreciate your feedback. We would be looking forward to see you again.

4/10 Poor

Nita, Casselberry, FL.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
YOU GET WHAT YOU PAY FOR.
This motel was "you get what you pay for" for us. During any event in Daytona, hotel/motel prices inflate tremendously, this one however, was inexpensive & the only reason that we could go to the Country 500. Now, with that said, I must tell you that the bottom of my feet were jet black when I got dressed, I think that tile floor needed a sweeping & mopping! We were only in the room from 11 p.m. To 9:45 a.m. Management was very nice & offered to be accommodating, however, I did ask for an extra pillow & never got it. The bathroom door would not close, but, this place served it's purpose. It was obvious that management had done a few things to make the tiny room look as if they had done some remodeling. I think the whole place needs a bath & organization. But I must say I ordered a smoking room & actually got it! With a little elbow grease, paint,lawn mowing & cleaning agent, this little place could be a quaint property. I do hope that they do clean the rooms & property, just because it's old doesn't mean it couldn't be a profitable motel. We will check back to see if changes have been made. We would stay here again under the same circumstances (short stay) as during events, you can't even stay at Days INN for less than $110.00. We were on a budget so that was out of the question! This place cost under $70.00. Remember, "you get what you pay for ".
Thank you for choosing us and guiding us towards making this place better. We do apologize for not having clean floor, the pillow not being delivered, and other maintenance issues. We will look forward to see you again, so we can provide you with better experience. Thank you for your honest feedback that helps us improve ourselves.

2/10 Terrible

Linda, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax Inn
This is not even a 2star motel.very old and in need of repair. Has an unclean feel, broken towel bar absolutely no frills. The manager/owner was very nice and helpful though. Abd a really sweet person, but I cannot recommend staying here. I would not return.
Hello, thank you for choosing us for couple nights. We do apologize for having such a horrible experience at this motel. We will surely pay more attention to housekeeping and maintenance to ensure that guest are accommodated with better experience.

8/10 Good

Clement, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for an older motel in Daytona
Was in Daytona for Bike Week.. Grabed last room at Motel at $44 a night.. Was a find for Bike Week.
Response from Relax Inn on 8 Jul,2016
Thank you for choosing us and we appreciate your feedback.

4/10 Poor

Bradley, Jacksonville, FL

Disliked: Cleanliness, property conditions & facilities, room comfort
Small and dirty.
Very small. Dirty washcloth in shower. Very old.
Response from Relax Inn on 28 May,2016
Thank you for taking time to express yourself through review. We usually ensure that clean linens and towels are placed in room, but we do apologize for you to experience our lack of attention. The construction is old, so we gradually update things within property. Once again, thank you for your feedback, and we will ensure you get better experience at our hotel.

4/10 Poor

stephen

Liked: Room comfort
Disliked: Staff & service
Response from Relax Inn on 8 Jul,2016
Thank you for choosing us, and we appreciate your business.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Don't stay long ..
Clean room. Friendly staff. No outlet in bathroom for blow dryer. NO COFFEE ANYWHERE. Had to go down the street. Was inexpensive if all your looking for is a place to shower and sleep.
Response from Relax Inn on 14 May,2016
Thank you for choosing us and taking time to rate us. We do apologize for inconvenience you've experience at our hotel, but we are unable to provide certain items due to older construction of the building wiring and we never market those items for those reasons. Well, we'll keep those details in mind during next renovations. Thank you again!

8/10 Good

John, Ft.lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Had a great time
Response from Relax Inn on 14 May,2016
We are pleased to see your feedback Mr. John. Thank you for taking your time to rate us.

2/10 Terrible

jennifer, Lexington VA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
It wasn't the best choice in hotels by any means. The room next to us had a couple fighting every night around 2 a.m. the bathroom door wouldn't even shut like it was the wrong door. The TV was cracked the refrigerator was rusty truly not what I expected to be charged that much money for.
Response from Relax Inn on 30 Apr,2016
Hello Mrs. Jennifer, We are sorry to notice that you had a bad experience at our hotel. If you would have inform us at anytime during your 4 day stay at our hotel, we would have resolve this issues promptly for you. We do understand that the prices are higher in Daytona Beach area during special events, but I assure you that we strive to deliver best for the reasonable rates. We do appreciate your business and this particular review because it gave us an opportunity to correct those little details you've mentioned in our recently renovated room for other guests coming to our property. Once again, we do apologize that you had bad experience at our hotel. We will work harder to ensure that all guest at our hotel enjoy their stay. Thank you!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Barato e necessitando de reforma
Limpeza deixou a desejar. Necessita urgente de uma reforma.
Response from Relax Inn on 14 May,2016
Thank you for choosing us and providing us with feedback. We are in process of reforming gradually. We've recently updated building paint and room furniture. Hopefully, we keep on getting your business to convert this place into a better place to stay for everybody.