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Reviews of Shark Bay Hotel

3 out of 5
Shark Bay Hotel
43 Knight Tce, Denham, WA

Reviews

7.4

Good

Rating 10 - Excellent. 28 out of 126 reviews" "
Rating 8 - Good. 54 out of 126 reviews" "
Rating 6 - Okay. 23 out of 126 reviews" "
Rating 4 - Poor. 11 out of 126 reviews" "
Rating 2 - Terrible. 10 out of 126 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's fine for a couple of days. Hotel is in front of the beach, has parking included. Room with fan and everything you need for your stay. I would have liked them to have explained the services to us. We never knew if breakfast was included and if it had wifi. but in general everything is ok
Stayed 2 nights in Mar 2024

2/10 Terrible

debra

Disliked: Cleanliness, property conditions & facilities
I think this place is the worst ive ever stayed in . The rooms are cold being exsposed brick. No heating in the rooms ,however there is a air con ....in the bathroom ! There is also a very small step down into the bathroom you do not see ,i fell down it and tripped over it a few times. Cobwebs throughout...and cleaners do not look up ...everything dusty. Rooms smell old Cooks that live there were drunk. Cigarette butts in every garden bed and plant pot Not some were i would stay again.
Stayed 3 nights in Jul 2023

8/10 Good

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location! Breakfast is not bad and value for money.
Stayed 2 nights in May 2023

4/10 Poor

Catalina

Travelled with partner
Disliked: Amenities, property conditions & facilities
Firstly, the hotel is in a bar. Secondly, Sadly when we arrived they did not have our booking, then they gave us a room, we went out after check in and then they left a note saying the room was already booked and we’d have to move. Also, the booking said breakfast included, but for our surprise it was a room just with 2 boxes of cereal, a bag a apples and a dirty box of milk. Also, on the night 2, outside the room there were people drinking and making noise until very late. We paid $200 for 2 nights, so it wasn’t the most expensive hotel and we were expecting more but we had paid the same price before for something actually good.
Stayed 2 nights in Mar 2023

6/10 Okay

Ernest

Travelled with family
Stayed 1 night in Mar 2023

8/10 Good

Leon

Stayed 2 nights in Mar 2023

8/10 Good

John Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy
This is an older hotel but clean and cared for. Staff live in the hotel and one of them plays really loud music occasionally which can be quite annoying. Why managers do not stop this practice is beyond me !!! It was annoying enough that I will not return to stay there. Other than that fellow the staff were friendly and attentive
Stayed 3 nights in Feb 2023
Response from Management SB Hotel on 16 Feb,2023
Good Afternoon JohnI do apologise that there was an issue with your stay in regards to the music.This has been addressed and hopefully will not happen in the future.If you do visit Shark Bay again I do hope you will give us the opportunity to make it up to you. Please contact me directly on enquiries@sharkbayhotelwa.com.au if you visit the area again, even if its just for a meal or a beer.

10/10 Excellent

TAKAHIRO

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Management SB Hotel on 16 Feb,2023
We thank you so much for your review.Enjoy the rest of your travels

6/10 Okay

Rob

Travelled with partner
Liked: Cleanliness, staff & service
Rooms are fairly small. The room that we had was in need of maintenance. Denham had more options for eating and shopping than MM
Stayed 2 nights in Sep 2022

8/10 Good

Carolynne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Located in the heart of town, pleasant stay, great bakery down the road, what a great part of the world! Don’t check-in when they are busy though! Not a great start to what should have been a very nice stay.
Stayed 2 nights in Sep 2022

6/10 Okay

Steve

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs an overhaul
Stayed 1 night in Aug 2022

8/10 Good

Keith

Liked: Cleanliness
Stayed 1 night in Jun 2022

10/10 Excellent

Samantha

Stayed 2 nights in May 2022

10/10 Excellent

YONG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good spot for beach
Stayed 3 nights in May 2022

4/10 Poor

Terry

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Residents partying well after midnight both nights - no regard for guests staying for a few nights.
Stayed 2 nights in Jun 2022

8/10 Good

Josephus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in May 2022

4/10 Poor

Orasa

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Old and not clean
Stayed 2 nights in Oct 2021
Response from Management on 1 Nov,2021
Thanks for your review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot to visit
Good spot to visit, food at restaurant excellent with huge serves, good range of breakfast to choose from. Room basic but good.
Stayed 3 nights in Aug 2021
Response from Management on 25 Aug,2021
Thanks Bruce, safe and happy travels :)

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was old, but the room was well maintained and very clean, the shower was hot and the bed was comfy. The staff were helpful and friendly. The meals in the restaurant were delicious and huge. The chef prepared a gluten free dinner for me. Good value and well located in the centre of town.
Stayed 3 nights in Jul 2021
Response from Management on 25 Aug,2021
Thanks for your review - safe and happy travels :)

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Budget but friendly hotel accommodation with no frills. Good for an overnight sleep only. Used by workers so very basic. I would skip the breakfast on offer it looks like it's more for the local workers who stay there. Some nice local restaurant and cafe options that provide local seafood. Nice view to sit outside and enjoy a refreshing bevvy. If you don't expect much you won't be disappointed but suited our needs and budget well.
Stayed 1 night in Jun 2021
Response from Sherri on 8 Jul,2021
Thanks for your review :)

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
all good， just out of order of the bathroom light.
Stayed 2 nights in Apr 2021
Response from Management on 6 Apr,2021
Good Morning So sorry for this inconvenience, Pop in and see our staff and we will be able to fix this problem for you asap. Regards

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2020
Response from Management on 23 Dec,2020
Thank you for your review, safe and happy travels :)

2/10 Terrible

Lyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BACKPACKERS WOULD THINK TWICE BEFORE STAYING HERE
Check in sad, no enthusiasm, room terrible, not covid19clean or anything clean A/C in shower room elect jug kept tripping therefore fridge kept going off, parking terrible, breakfast included was in an unused unit complete with toilet and shower next to food preparation , breakfast food was not individualy wrapped per serving who knows what the previous person did or how they used and or prepared their breakfast. To sum up as with opinions on other guests disgusting.
Stayed 4 nights in Oct 2020

8/10 Good

Anonymous, Perth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The place was clean and organized. Stayed couple of nights and it was good experience. Closed to the coast, was wonderful in early morning and evening. Only issue was the breakfast room is always closed and had to call one day to open it around 9am and another day had to leave by 8am and it was still closed.
Stayed 2 nights in Sep 2020
Response from Management on 15 Oct,2020
Thank you for your review. Sorry that the breakfast room was locked we have had a few people helping themselves of an evening hence we've had to start locking it. I have discussed this problem with the person/s responsible for unlocking the room in the morning and the problem is now rectified, again sorry for any inconveniences caused.

10/10 Excellent

Lindy, Perth, West Aust

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located and good value for money. Self serve brekky was a bonus.
Stayed 1 night in Sep 2020
Response from Management on 16 Sept,2020
Thanks for your review Lindy :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and enjoyed the restaurant meal.
Stayed 1 night in Aug 2020
Response from Management on 1 Sept,2020
Thank you for your review - safe travels :)

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Absolutely fine for what we required. Bed very comfy and breakfast a useful addition. Bit loud on the Friday night with the live music but not a major issue.
Stayed 2 nights in Jul 2020
Response from Management on 2 Aug,2020
Thank you for the review, it's greatly appreciated. Look forward to seeing you again.

4/10 Poor

Francis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid Shark Bay Hotel
When we arrived, reception was closed, so someone at the bar checked us in. First problem, door locks were broken, fly screen is inside instead of being outside, in front of the main door. Bit of a struggle to open the door. They gave us 2 single beds, yet we're a couple and expected a double bed. Room was stuffy, no ventilation. There was ceiling fan, but the room was so dusty we couldn't turn it on without getting choked in dust. We thought there was no AC, as unlike any other rooms i have seen and know of, the AC was installed inside the bathroom which i thought was silly. Getting to sleep, we realized the linen hadn't been changed from previous occupants. Towels had black marks all over. TV was in the form of a small computer screen and sound that was hard to hear. Hotel rooms are at back of the hotel bar, so you have the noise to content with as well. Overall, a very bad experience and couldn't wait to check out the next morning, which we did, and by doing so forfeited our second night of stay. I wouldn't recommend to anybody.
Stayed 2 nights in Jul 2020
Response from Management on 29 Jul,2020
Hi Francis Thanks for your review. Depending on what time you checked in would depend on operating hours for Reception so yes as an alternative our lovely bar staff are still able to check you in. We have two options when booking accommodation, double rooms with a queen bed or a twin room with two single beds - you booked a twin room. Our rooms are cleaned thoroughly and spring cleaned once a month, this includes air con filters and top side of the fans in all rooms which makes me wonder why your room was so stuffy, this is the first I have heard of it. The linen is a mystery and I have discussed the matter with our cleaning staff who ensure me the room was cleaned prior to your arrival so apologies on my behalf. I'm sorry your Shark Bay Hotel experience wasn't upto your standard and all the best on your future travels.

8/10 Good

Kerrin, Perth WA

Liked: Cleanliness, staff & service
Very friendly. Basic clean room . Very handy to everything in town.
Stayed 3 nights in Jul 2020
Response from Denise on 28 Jul,2020
Thank you Kerrin for your feedback, its greatly appreciated.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Budget rooms
Old budget motel rooms, musty smell. Not real clean. All that dust on the fans top of wardrobe and tv shelf adds to the smell. Very small rooms though shower is great. Service is fast and friendly. A breakfast room is provided for included continental breakfast. Fridge needs a clean out. Other guests leave a mess sucks. As for the bar and meals, awesome. Best surf n turf I've ever had
Stayed 4 nights in Jul 2020
Response from Denise on 14 Jul,2020
Thank you for your feedback we appreciate what you have commented on. We hope that you understand that we try to accommodate the pricing of the rooms to be relevant to the age and facilities provided. We take onboard what you have pointed out and we will address this promptly. Regards

10/10 Excellent

Amaya, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, willing to assist in any way. Good location, country pub feel. Value for money meals.
Stayed 2 nights in Jun 2020
Response from Denise on 26 Jun,2020
Thank you for your lovely feedback, its greatly appreciated and we look forward to seeing you again.

6/10 Okay

Bernadette

Business traveller
Buget accomodation
It has the basic need and include continental breakfast. Room is clean but don't expect luxury.
Stayed 1 night in Jun 2020
Response from M on 24 Jun,2020
Thanks for your review Bernadette

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Sherri on 20 Feb,2020
Thanks for your review, safe and happy travels!

8/10 Good

Holly

Liked: Cleanliness, staff & service
Historic hotel
Basic historic hotel that met our needs. The air conditioning was great and hotel was comfortable.
Stayed 1 night in Feb 2020
Response from Sherri on 17 Feb,2020
Thanks Holly for your review :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great Stay
Good value for the money. Great location and nice restaurant next door. On the other hand they do not have ready-made breakfast.
Stayed 1 night in Jan 2020
Response from Sherri on 3 Feb,2020
Thank you for your review, safe and happy travels!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Clean, quiet, simple room with everything I needed
Stayed 2 nights in Jan 2020
Response from m on 24 Jan,2020
Thank you, safe and happy travels

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The place was Ok. Comfortable bed and quiet. The staff we very friendly and helpful. The location is beautiful.
Stayed 3 nights in Jan 2020
Response from m on 24 Jan,2020
Thank you for your review, safe and happy travels.

8/10 Good

Ash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 2 double rooms and they are a little run down but clean. There is an extra sink and microwave in the room for basic kitchenette use as well as tables outside the room for relaxing. Unfortunately the air conditioning is in the bathroom and the toilet door had to be kept open in order to enjoy its benefit in the bedroom. There is no housekeeping i.e. towel change everyday. However if you need a new towel, you may ask the restaurant staff for a new one. The breakfast is continental and self serving making toast/cereal. You will have to wash up afterwards too. The location is excellent but very windy outside when the sea breeze comes in the afternoon. The food at the restaurant is okay given there are only limited options in Denham. Apparently due to the government regulation, the seafood served are not fresh locally caught seafood because all seafood had to be sent to Perth for processing. Finally if you have to check out early, there is a key box by the restaurant door (next to breakfast room) to deposit the keys,
Stayed 2 nights in Dec 2019
Response from m on 6 Jan,2020
Thanks Ash for your review, safe travels :)

8/10 Good

David

Liked: Cleanliness, staff & service
Nice stay, but needs a overall.
Close to every thing, breakfast and laundry rooms need to be seriously looked at, really not good enough. One night it took 3 waitresses to order one meal. This place has great potential but needs some fixing up. But we did enjoy out time.
Stayed 2 nights in Sep 2019
Response from m on 26 Sept,2019
Thanks David for your review

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We really liked the position of the hotel. It was easy to walk round he town and it was good to see how the foreshore had been re-developed
Stayed 2 nights in Aug 2019
Response from m on 9 Sept,2019
Thanks for your review :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good and perfect a wonderful spot and great people
Stayed 2 nights in Sep 2019
Response from m on 9 Sept,2019
Thanks for your review :)

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from m on 22 Jul,2019
Thanks Colleen for your review :)

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from m on 17 Jun,2019
Thanks for your review :)

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
The hotel is great value for money with a clean, comfortable bed, fabulous shower and easy access to the area’s attractions. It’s basic but offers all we needed - and the food at the hotel restaurant is worth going back for. Excellent squid and one of the best steaks you could ask for.
Stayed 3 nights in May 2019
Response from m on 5 Jun,2019
Thanks for your review, all the best on your travels.

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019
Response from m on 29 Apr,2019
Thanks

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All amazing !
Amazing staff. Super helpful organising our late check out, amazing room location and breakkie !! Highly recommended !
Stayed 1 night in Mar 2019
Response from m on 31 Mar,2019
Thanks Thomas, safe and happy travels.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019
Response from m on 4 Apr,2019
Thanks for your review :)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Old property needs a renovation. Breakfast not good at all!
Stayed 2 nights in Jan 2019
Response from m on 7 Mar,2019
Thanks for your review, we constantly are upgrading the property which you would have saw when you were here with the new paving going down. Breakfast is complimentary and basic however it is fresh and tasty. Thanks again and we wish you all the best on your travels.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Parking directly out front of unit was handy. Pleasant outdoor beer garden. Close to most amenities. Meals good but expensive (as is the whole region).
Stayed 2 nights in Feb 2019
Response from m on 4 Mar,2019
Thanks for your review - safe and happy travels.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great food, only stayed one night but next time will be longer.
Stayed 1 night in Feb 2019
Response from m on 28 Feb,2019
Awesome, thanks Patrick - we're glad you enjoyed your stay. Safe and happy travels.