Lobby

Reviews of Fairfield Inn & Suites Denver West/federal Center

2.5 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 1000 reviews" "
Rating 8 - Good. 172 out of 1000 reviews" "
Rating 6 - Okay. 26 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Michael on 14 May,2024
We are so pleased to see that you enjoyed your stay! We hope to see you again on your next travels!

4/10 Poor

Janet

Travelled with family, Business traveller
Liked: Cleanliness
I have severe reactions to artificial room deodorizer scents. The Lobby has some kind of “scent machine” near the front desk which makes me very ill. The scent is horribly strong. I wish they would remove it.
Stayed 1 night in May 2024
Response from General Manager on 3 May,2024
Dear Janet, Thank you for reviewing our hotel and sharing your experience. Although we always intend to provide our guests with a pleasing environment, we genuinely apologize for not meeting your expectations regarding the fragrance on our property, and we regret any effects this had on your visit. We appreciate you bringing this to our attention so we can address this appropriately with our team. We take our guest’s feedback seriously and hope you will stay with us again for a much-improved experience the next time your travels bring you this way. Thank you.Edmond Martinez General Manager

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that this property partnered with the Developmental Disabilities Resource Center and hires adults with disabilities. As a special education teacher and my husband had a brother that was disabled this made us so excited to learn. We did not know when we booked but will make it easy to decide where to stay next time.
Stayed 2 nights in Apr 2024
Response from General Manager on 29 Apr,2024
Dear Mary, Thank you for reviewing your recent experience with Fairfield Inn & Suites Denver West/Federal Center. We're delighted to see that you appreciated our partnership with the Developmental Disabilities Resource Center. Supporting and giving opportunities to people with disabilities is a cause close to our hearts, and we're thrilled that it resonated with you and your husband. Knowing that our commitment to inclusivity positively influenced your decision to stay with us again means a lot. Thank you for choosing us, and we look forward to welcoming you back in the future.Edmond Martinez General Manager

10/10 Excellent

Matthew

Stayed 2 nights in Apr 2024
Response from Michael on 8 May,2024
I am so pleased to see that you enjoyed your time with us. We look forward to seeing you again on your next travels.

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Roseanna C on 12 Apr,2024
Thank you for sharing your feedback. We are extremely delighted that you had a great stay at the Fairfield by Marriott Denver West Federal Center. It's always our pleasure to provide services that enhance your stay, and we are thrilled that our team is able to deliver that. We hope we get to welcome you again the next time you are in Lakewood.

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 8 Apr,2024
Dear Andrea, We are thrilled you had an excellent stay at Fairfield Inn & Suites Denver West/Federal Center, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Edmond Martinez General Manager

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from RoseannaC on 8 Apr,2024
Thank you for choosing The Fairfield by Marriott Denver West Federal Center! We're thrilled to hear about your positive experience. We look forward to welcoming you back soon and providing another exceptional stay.

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, quiet location, good variety for breakfast.
Stayed 1 night in Mar 2024
Response from General Manager on 6 Apr,2024
Dear Kathleen, Thank you for your recent stay at Fairfield Inn & Suites Denver West/Federal Center and for posting such a generous review of our hotel. We are pleased to know that you enjoyed our comfortable accommodations, convenient location, and delicious breakfast provided at the restaurant. We appreciate your business, and we look forward to welcoming you again whenever your travels bring you back to Denver.Edmond Martinez General Manager

8/10 Good

Donald, Peyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy w/ the service and cleanliness of not only the room but the property. Very quiet. Found it unique that there are 2 televisions in the suite.
Stayed 1 night in Mar 2024
Response from Michael on 27 Mar,2024
We are so pleased to hear that you were happy with our customer service and clean hotel. We look forward to seeing you again next time!

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and rooms
Stayed 2 nights in Mar 2024
Response from Michael on 27 Mar,2024
I am so pleased to hear you enjoyed our customer service and clean rooms. We hope to see you again soon!

6/10 Okay

Indra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, everything was fine. It was in the small things. That’s why it made it average. The staff were welcoming, pleasant and helpful. However, three pillows to a queen bed is not sufficient. Also, the room with two double beds is too small given the proximity of the first bed to the air-conditioner. The person in that bed was freezing while the other two were so hot they couldn’t sleep. Also, the sheet set up is awful. Just plain terrible. my husband and I got tangled and we were arguing over. What was what. But the three nights we stayed there. We barely slept. When you’re on vacation it’s hard to enjoy yourself if you’re exhausted all the time.
Stayed 3 nights in Mar 2024
Response from General Manager on 25 Mar,2024
Dear Indra, Thank you for staying with us and for your review. We are pleased you enjoyed the courteous service provided by our associates. However, we genuinely regret the issues you outlined with your room and the inconvenience this caused you and your husband. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. We hope you will stay with us again.Edmond Martinez General Manager

10/10 Excellent

Nakia

Liked: Cleanliness, staff & service, property conditions & facilities
I will stay again
Stayed 3 nights in Mar 2024
Response from General Manager on 25 Mar,2024
Dear Nakia, Thank you for your kind rating. We are glad you had such a positive experience during your time at Fairfield Inn & Suites Denver West/Federal Center, as we are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.Edmond Martinez General Manager

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this property. The person that checked me in was very nice. I liked that there is a couple coffee shops very close to the hotel and different restaurants/ fast food near by.
Stayed 2 nights in Mar 2024
Response from Michael on 27 Mar,2024
We are so happy to hear that you enjoyed your stay. We hope to see you again on your next travels.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my go to property.
Stayed 1 night in Mar 2024
Response from Michael on 22 Mar,2024
We are so pleased to hear you enjoyed your stay. We look forward to seeing you again soon!

10/10 Excellent

Pierre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Only thing the bed sits kind of low and seems like we our sleeping on the floor.
Stayed 1 night in Mar 2024
Response from General Manager on 11 Mar,2024
Dear Pierre, Thank you for choosing Fairfield Inn & Suites Denver West/Federal Center. We are glad your overall stay was pleasant and that you enjoyed our property. However, we are sorry for not meeting all of your expectations. Please know our front desk is always available and happy to help make your stay more comfortable. We appreciate you taking the time to leave your review. Thank you, and we hope to have you stay with us again.Edmond Martinez,General Manager

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and many restaurants in the area
Stayed 1 night in Mar 2024
Response from Roseanna C on 16 Mar,2024
So glad to hear that you enjoyed the area! We hope to see you the next time you are in the Lakewood.

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience staying at this hotel. The property was clean, and the facilities in good shape. The breakfast was excellent! Front desk staff was very helpful and friendly.
Stayed 1 night in Mar 2024
Response from General Manager on 11 Mar,2024
Dear Gary, We are delighted to read the review of Fairfield Inn & Suites Denver West/Federal Center. We enjoy providing our guests with everything they need for a perfect stay, including our clean and fresh accommodations and thoughtful amenities. It is nice to see this type of recognition for our staff, and we will be sure to share this lovely feedback with our front desk associates. We're thrilled to hear you enjoyed our buffet breakfast! It's our goal to offer a satisfying start to the day with a selection of fresh, tasty options. It was our pleasure hosting you, and we hope to see you again whenever you return to the area.Edmond Martinez,General Manager

10/10 Excellent

Agustini

Liked: Cleanliness, staff & service, property conditions & facilities
feels like home
Stayed 1 night in Feb 2024
Response from Michael on 2 Mar,2024
We are so pleased to hear that we are your home away from home. See you again soon!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2024
Response from Michael on 2 Mar,2024
We are glad to hear you had a nice stay. See you next time!

10/10 Excellent

Evalina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michael on 2 Mar,2024
We are so excited to see that you enjoyed your stay. We hope to see you again the next time you are in Denver!

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was friendly. Unfortunately the neighborhood around the area is not. When my wife and I entered the parking area, we were concered about the surrounding area in gerenal. As it turns out, our concerns were valid because our vehicle was broken into that night and things were stolen from inside a locked console. Unfortunately we didn't notice until we got home 2 hours later. Once I notified the staff, they were sympathetic and helpful. I was told a manager would be calling back at some point if they see anything on the security footage. Its unfortunate that a decently priced clean hotel is in the area that it is. We won't be staying at this particular hotel again.
Stayed 1 night in Feb 2024
Response from Michael on 22 Feb,2024
Thank you so much to taking the time to review our hotel. We are located directly across from the Federal Building and Lakewood is considered a very safe place to visit. We are sorry to hear about your vehicle and wish you all the best.

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, nice shower, friendly staff.
Stayed 2 nights in Feb 2024
Response from General Manager on 19 Feb,2024
Dear Troy, Thank you for your recent stay at Fairfield Inn & Suites Denver West/Federal Center. It is a pleasure to know you liked our relaxing accommodations and the courteous service provided by our associates. We enjoyed having you as our guest, and we hope to see you again on your next visit.Edmond Martinez General Manager

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Michael on 22 Feb,2024
Thank you so much for the wonderful score. I am happy to see you enjoyed your stay, Hope to see you again soon!

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just peachy
This hotel was great. Very clean. Friendly service staff. Awesome breakfast. Great coffee. Room design and comfort were top notch. Thanks for the fantastic stay!
Stayed 2 nights in Feb 2024
Response from General Manager on 13 Feb,2024
Dear Stefan, Thank you for your recent stay at Fairfield Inn & Suites Denver West/Federal Center. We are thrilled you appreciated not only our friendly team and delicious breakfast, but also our relaxing rooms. It is also delightful to know you liked our delicious beverages, especially coffee. We enjoyed having you as our guest, and we hope to see you again on your next visit.Edmond Martinez General Manager

8/10 Good

Gayle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxing, quiet. Good breakfasts, friendly staff
Stayed 1 night in Feb 2024
Response from Michael on 22 Feb,2024
We are so happy to hear that you enjoyed your time with us. See you next time!

10/10 Excellent

Mirey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 2 nights in Feb 2024
Response from General Manager on 12 Feb,2024
Dear Mirey, Thank you for your review. We are glad you had such a positive experience during your time at Fairfield Inn & Suites Denver West/Federal Center, as we are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.Edmond Martinez General Manager

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from General Manager on 11 Feb,2024
Dear Bryce, Thank you for rating your stay at Fairfield Inn & Suites Denver West/Federal Center. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Edmond Martinez General Manager

10/10 Excellent

Nora

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Michael on 22 Feb,2024
I am so pleased to see that you enjoyed your time with us. We hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Extremely friendly staff who did a good job of contending with a sudden heavy snowstorm. Newer hotel, quite clean. Housekeeping only every other day, which I'm not crazy about. But good location and good stay for a quick trip.
Stayed 2 nights in Feb 2024
Response from Michael on 22 Feb,2024
Thank you so much for your kind words. We are super happy that you enjoyed your stay. See you next time!

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Heater made to much noise, only half of tv channels worked but still nice
Stayed 1 night in Feb 2024
Response from General Manager on 7 Feb,2024
Dear David, Thank you for choosing Fairfield Inn & Suites Denver West/Federal Center and sharing your review. It is wonderful to hear that you enjoyed our well-maintained property and the amenities we offer. Nevertheless, we regret any inconvenience you may have experienced in the assigned guestroom. Your feedback is valuable to our continuous efforts to enhance our guest services. On your next visit, we hope to provide you with the flawless stay you deserve.Edmond Martinez General Manager

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from General Manager on 7 Feb,2024
Dear Samantha, Thank you for the generous rating of your time at Fairfield Inn & Suites Denver West/Federal Center. We are delighted you enjoyed your visit with us, and we appreciate you taking the time to share your experience with our future travelers. We hope to see you again on your next visit to Lakewood.Edmond Martinez General Manager

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Michael on 22 Feb,2024
I am so happy to see that you enjoyed your stay with us. We hope you come back again soon!

10/10 Excellent

Jodell

Stayed 1 night in Feb 2024
Response from General Manager on 5 Feb,2024
Dear Jodell, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Fairfield Inn & Suites Denver West/Federal Center; we hope to see you again soon. Edmond Martinez General Manager

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will always come here!
Such a great affordable and clean stay. Breakfast was great and the service from every employee was exceptional. Pool and hot tub were very well maintenanced.
Stayed 2 nights in Jan 2024
Response from Michael on 22 Feb,2024
We are so excited to hear that you enjoyed your stay. We hope to see you again sometime soon!

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on 30 Jan,2024
Dear Peggy, We are delighted you enjoyed your stay at Fairfield Inn & Suites Denver West/Federal Center. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you this way.Edmond Martinez,General Manager

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michael on 22 Feb,2024
I am so happy to see that you enjoyed your stay. We hope to see you again soon!

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fairly new, has friendly staff, nice rooms and a decent breakfast. That said, they charge $4 for a bottle of Aquafina (water) that is $1.50 in any gas station and less at the grocery store. Not a reason to pass on this property, just buy your drinking water before you check in.
Stayed 1 night in Jan 2024
Response from Michael on 26 Jan,2024
Thank you for taking the time to review your stay. We hope to see you again soon.

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kindness
We we’re staying for some medical reasons and the staff was extra caring and kind.
Stayed 3 nights in Jan 2024
Response from Michael on 24 Jan,2024
We are so excited and pleased to hear that the staff was so caring and kind. Thank you so much for reviewing your stay with us.

6/10 Okay

Delmis

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michael on 23 Jan,2024
Thank you so much for taking the time to review your stay. We hope to see you again.

10/10 Excellent

Rory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Comfortable Stay for Families
The hotel was clean, comfortable, and offered a very nice full breakfast. The staff were very friendly and helpful. The hotel location was in a good area and close to whatever we needed. Great for families!
Stayed 4 nights in Jan 2024
Response from Michael on 23 Jan,2024
I am so pleased to hear that you enjoyed your clean, comfortable hotel stay. We hope to see you on your next travels!

10/10 Excellent

Amanda K.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to St As friendly staff Nice rooms Lots of options nearby
Stayed 1 night in Jan 2024
Response from General Manager on 22 Jan,2024
Dear Amanda, Thank you for your recent stay at Fairfield Inn & Suites Denver West/Federal Center and for posting such a generous review of our hotel and our excellent location. It is a pleasure to know that we exceeded your expectations; our amenities, service, and convenience make us a great place to call home when visiting Lakewood! We enjoyed having you as our guest, and we hope to see you again on your next visit.Edmond Martinez General Manager

10/10 Excellent

Malinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michael on 23 Jan,2024
Thank you so much for taking the time to review your stay. We hope to see you again.

8/10 Good

Brian, Mesa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 18 Jan,2024
Dear Brian, Thank you for choosing Fairfield Inn & Suites Denver West/Federal Center. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. Thank you again for your business, and we look forward to another opportunity to welcome you back soon.Edmond Martinez General Manager

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from General Manager on 19 Jan,2024
Dear Benjamin, Thank you for your stay at Fairfield Inn & Suites Denver West/Federal Center and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations and that you thoroughly enjoyed your time with us. We enjoyed having you as our guest, and we hope to see you again on your next visit.Edmond Martinez,General Manager

10/10 Excellent

Sadie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly, and supportive
Stayed 2 nights in Jan 2024
Response from General Manager on 15 Jan,2024
Dear Sadie, We appreciate you letting us know our staff went above and beyond in handling your requests. We are happy you were particularly pleased with our courteous associates. It was a pleasure having you as our guest, and we look forward to seeing you again at Fairfield Inn & Suites Denver West/Federal Center.Edmond Martinez General Manager

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Cheryl, the late check in clerk was awesome—so helpful and friendly. So was the breakfast guy. We really appreciated your team. Hotel was clean, modern, well kept up and comfy. A great value.
Stayed 3 nights in Jan 2024
Response from Michael on 23 Jan,2024
We are happy to hear you enjoyed your stay and our awesome staff. Hope to see you again soon!

10/10 Excellent

Jasmine

Stayed 1 night in Jan 2024
Response from GENERAL MANAGER on 2 Feb,2024
Dear Jasmine, Thank you for your recent stay at Fairfield Inn & Suites Denver West/Federal Center. It is a pleasure to know that we exceeded your expectations. We enjoyed having you as our guest, and we look forward to seeing you again on your next visit.Edmond Martinez,General Manager

10/10 Excellent

Doug

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel, close to St. Anthony's Hospital. You can stay parked at the hotel while walking to the hospital as hospital parking is a nightmare. The breakfast is very good. They put out the waffle maker on Friday, otherwise it isn't available. The room was clean. Great shower. Negatives: very little choices in TV channels, which was very disappointing. Lots of noise throughout the night. The doors slam extremely loud. My 2nd night there, cars were being picked up by a tow truck in the middle of the night, right below my window. How strange is that? A wrestling team were there one night. Boys were running up and down the halls, intentionally slamming doors. The night staff tried to get them to quiet down and they were extremely disrespectful to her. This isn't the fault of the hotel, but it was ridiculous. Overall, this is a good facility with caring staff.
Stayed 1 night in Jan 2024
Response from General Manager on 14 Jan,2024
Dear Doug, Thank you for your recent stay at Fairfield Inn & Suites Denver West/Federal Center. It is a pleasure to know that you liked our convenient location and the courteous service provided by our associates. However, we regret not meeting some of your expectations. We are grateful for your patience and value your feedback as we continually strive to improve our overall guest experience. We enjoyed having you as our guest, and we hope to see you again on your next visit.Edmond Martinez General Manager

8/10 Good

Thaddeus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Michael on 23 Jan,2024
Thank you so much for taking the time to review your stay. We hope to see you again.

10/10 Excellent

Lenka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! Michael at the front desk was friendly and very helpful. Rooms were clean and spacious. Cute warm pool with hot tub was great. Lot of dining options!
Stayed 1 night in Jan 2024
Response from General Manager on 9 Jan,2024
Dear Lenka, Thank you for reviewing your stay at Fairfield Inn & Suites Denver West/Federal Center. It is a pleasure to know that our hotel exceeded your expectations and how much you loved our amenities, accommodations, and service. Michael will be delighted to hear your kind words. We enjoyed having you as our guest, and we hope to see you again on your next visit.Edmond Martinez,General Manager