Exterior

Reviews of Holiday Inn Express & Suites Denver - Aurora Medical Campus, an IHG Hotel

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 541 out of 754 reviews" "
Rating 8 - Good. 153 out of 754 reviews" "
Rating 6 - Okay. 37 out of 754 reviews" "
Rating 4 - Poor. 6 out of 754 reviews" "
Rating 2 - Terrible. 17 out of 754 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 21 May,2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kenneth, Ruidoso

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Great place
Stayed 1 night in May 2024
Response from Manager on 21 May,2024
Thank you so much for choosing to stay with us and share your experience. We hope we have the opportunity to welcome you back for a future visit.

6/10 Okay

Amna

Travelled with partner
Disliked: Amenities, property conditions & facilities
the hotel is below average- i would recommend staying in another area- seemed sketchy
Stayed 1 night in May 2024
Response from Manager on 21 May,2024
We are sorry to hear you felt this way. The hotel was built near the Anschutz Medical Campus to help with the overnight needs for many people coming to the multiple hospitals, medical schools and other medical facilities. The area is part of an improvement plan and we hope to see it continue to improve.

10/10 Excellent

Yaquelin

Wonderful
Stayed 1 night in Apr 2024
Response from Tabitha W on 11 May,2024
Dear Yaquelin,Thank you for the wonderful score of 5 out of 5 we take pride in doing great service and appreciate our guest. Hope you will visit us again.Sincerely

8/10 Good

Lyndia

Stayed 1 night in May 2024
Response from Tabitha W on 11 May,2024
Dear Lyndia,Thank you for the kind review of the hotel, Your feedback is valuable and we share with the team to continue great service. We hope you enjoyed some of the amenities like the pool and sauna or the gym.Hope you will visit us again!

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Tabitha W on 6 May,2024
Thank you for a kind review I am pleased you enjoyed your stay with us and hope you will visit us again!Sincerely,

10/10 Excellent

Ellie

Stayed 1 night in Apr 2024

8/10 Good

edmond

Stayed 5 nights in Apr 2024
Response from Manager on 21 May,2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Bret

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the best area of town.
Stayed 1 night in Feb 2024
Response from Tabitha W on 17 Apr,2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Trisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely clean and the staff were very friendly and helpful. I struggled answering the last question because the parking lot was maintained and clean also, but Aurora is not. There are homeless a block from the hotel that have tents set up. The city itself needs some serious attention.
Stayed 2 nights in Apr 2024
Response from Tabitha W on 16 Apr,2024
Thank you for the kind review I do hope you'll stay with us again.

10/10 Excellent

Chester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Tabitha W on 17 Apr,2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Thalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Tabitha w on 16 Apr,2024
Thank you for the score 5 out of 5! We appreciate your feedback and are pleased you enjoyed your stay with us. Hope to see you again! Next time enjoy our pool and sauna, or ask for some free ideas to explore the areas as we all are locals and have information to share. Sincerely

10/10 Excellent

Randy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked our room i wasn't expecting that kind of accommodations from an app. I was indeed surprised and my stay was great.
Stayed 1 night in Apr 2024
Response from Tabitha W on 9 Apr,2024
Dear Randy,So happy you were able to use the IHG One rewards app I love it too. Glad you enjoyed your stay with us and hope you 'll come to stay again.

10/10 Excellent

Kornelis, Independence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean
Stayed 1 night in Apr 2024
Response from Tabitha Winters on 8 Apr,2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

A. E.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff here. The area near the hospital is sketchy, though I felt alright to park my car and the hotel is secure (the front desk maintains a secure front door at night). My daughter and I enjoyed a clean, well appointed room and a delicious breakfast. Many thanks for the efforts made to keep this a great, comfortable, safe place to stay.
Stayed 1 night in Apr 2024
Response from Tabitha W on 6 Apr,2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 Good

Marie, Cortez

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricing great friendly staff
Stayed 1 night in Feb 2024
Response from Tabitha W on 6 Apr,2024
Thank you for the kind review of our hotel and we hope you'll stay with us again. We take pride in being welcoming and making our guest feel comfortable and safe. Sincerely

10/10 Excellent

Gustavo, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and close to eating places. I will definitely be back.
Stayed 1 night in Mar 2024
Response from T Winters on 25 Mar,2024
Gustavo,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 Good

Paul, Windham

I’m driving
Stayed 1 night in Mar 2024
Response from Tabitha W on 24 Mar,2024
Thank you for the great review I hope you'll come and visit us again soon. Did you get to use the amenities like the pool and sauna.

10/10 Excellent

Matiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tabitha W on 25 Mar,2024
Thank you for the 5 out of 5 score. We value your feed back and appreciate your kind review. Please visit us again and enjoy our amenities. The sauna is a great one to try on your next stay.

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean I was at the later end if breakfast so most the options were gone. I could hear the street traffic in my room but that is expected with the heavy traffic on Colfax
Stayed 1 night in Mar 2024
Response from Tabitha W on 23 Mar,2024
Dear Tera, Thank you for scoring us a 5 out of 5. I do want to apologize for the street traffic as sometimes you can hear it. I do hope you will visit us again and maybe ask us at check in if you can be put towards the other end of the hotel so the highway noise is less. Look forward to your next visit and have a great day.

10/10 Excellent

Kerrick

Liked: Cleanliness, property conditions & facilities
Nice staff very accommodating
Stayed 1 night in Mar 2024
Response from Tabitha W on 18 Mar,2024
Thank you for your kind review of the hotel and our great staff. We hope you will visit us again!Sincerely

8/10 Good

Chibing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower curtain is hung too high barely reaches tub so when shower the water easily comes to floor. Expect a couple bottles welcome water
Stayed 1 night in Mar 2024
Response from Tabitha W on 19 Mar,2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Mar 2024
Response from Tabitha W on 16 Mar,2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tabitha W on 13 Mar,2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms reasonably priced.
Stayed 3 nights in Mar 2024
Response from Tabitha W on 11 Mar,2024
Thank you for the kind review of your stay with us. We do hope you will stay with us again. Did you get a chance to use the hotel sauna or pool? Next time check it out.Sincerely

8/10 Good

Amber

Stayed 1 night in Mar 2024
Response from Tabitha W on 3 Apr,2024
Thank you for a kind review a 4 out of 5. I would love to know why not a 5 out of 5 so we can do even better for our guest. We do hope you'll stay with us again.

10/10 Excellent

Loretta

Liked: Amenities
Very clean pleasant staff great breakfast,
Stayed 3 nights in Mar 2024
Response from T Winters on 10 Mar,2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Carol

Stayed 1 night in Feb 2024
Response from Tabitha W on 9 Mar,2024
Thank you for the kind review of your stay with us. Your feedback is important to us! We hope you will stay with us again.Sincerely

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Mar 2024
Response from Tabitha W on 3 Mar,2024
Dear Joel,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Jon and Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay if having medical issues taken care of at University of Colorado Anschultz.
Stayed 1 night in Feb 2024
Response from Tabitha W on 9 Mar,2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Muhid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Response from Tabitha W on 28 Feb,2024
Thank you so much for your kind review of our hotel. I am pleased you enjoyed your stay with us. Your feedback is important to us. Hope you come to stay with us again

8/10 Good

shana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tabitha W on 26 Feb,2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Bern

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and hotel was great. Area around the hotel was noisy, but I am not used to busy city.
Stayed 4 nights in Feb 2024
Response from Tabitha W on 21 Feb,2024
Thank you for your kind review of our hotel and your stay. The city noise can be overwhelming if you're fortunate enough to live out in the country. We hope you enjoyed some of the amenities like the sauna and pool. We hope you will stay with us again.

8/10 Good

Brianna

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful facility and the breakfast was great. Loved my room, wish I could’ve stayed longer!
Stayed 1 night in Feb 2024
Response from Tabitha W on 17 Feb,2024
Thank you so very much for your kind review of your stay with us. Did you get the chance to enjoy some of our amenities? We have an indoor pool with a sauna and a nice gym. We have many great local restaurants and are close to public transportation. I love to recommend great ideas for our guest so we hope to see you again.

10/10 Excellent

DENISE, RIVERTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Holiday Inn Express & Suites Denver - Aurora Medical Campus was very nice. The hotel was very clean, and our room sufficiently large to allow three adults to spread out. There was dining a few miles away. There was a pool and sauna, but no hot tub. The only thing that really puzzled me was that we only had two bath-sized towels, although we had three adults. Overall, a good stay.
Stayed 1 night in Feb 2024
Response from Tabitha W on 10 Feb,2024
Thank you for the kind review and please accept my apology that you didn't get enough towels. We are always willing to give you more towels if you ask. I too have found that when I stay at a place I always need additional towels. Please visit us again and use some of our great amenities like the sauna and pool.Sincerely

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and location. Very clean and friendly staff!
Stayed 1 night in Feb 2024
Response from Tabitha W on 5 Feb,2024
Dear Dale,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

6/10 Okay

Elizabeth

Stayed 1 night in Feb 2024
Response from Tabitha W on 5 Feb,2024
Dear Elizabeth,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Jan 2024
Response from Tabitha W on 31 Jan,2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

solomon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave me early check in when I was desperate; parking was reasonable and easy. Clean facilities
Stayed 1 night in Jan 2024
Response from Tabitha W on 30 Jan,2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Steven

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I originally had a room next to the elevator which is obnoxious. The host was nice and gave us a new room.
Stayed 1 night in Jan 2024
Response from Tabitha Winters on 29 Jan,2024
Thank you for staying with us. Your feedback is important to us. I am happy we could make a room move to give you a better night rest.Sincerely

10/10 Excellent

Shalice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable , and clean!
Hotel was very nice and clean and quiet. It was very comfortable the stay was amazing!
Stayed 1 night in Jan 2024
Response from Tabitha W on 28 Jan,2024
Dear Shalice,Thank you so much for the kind review of our hotel and your stay. I hope you enjoyed the sauna and pool. We think you're amazing too!. Your feedback is important! We hope you'll stay again.

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
4 Nights for the National Western Stock Show! Great place, great breakfast, clean, and very friendly staff. Our new favorite place to stay in Denver.
Stayed 4 nights in Jan 2024
Response from Tabitha W on 28 Jan,2024
Dear Kristi,Thank you for the kind review. We appreciate your feedback! I am pleased you enjoyed our hotel and look forward to when you visit again.

10/10 Excellent

Kathryn

Travelled with family
Liked: Staff & service, room comfort
I was tgeee on medical and I appreciated the kindness and the cost.
Stayed 1 night in Jan 2024
Response from Tabitha W on 27 Jan,2024
Kathryn,We are pleased you enjoyed your stay with us. Yes we do have a hospital rate and a shuttle during the week if needed for the hospital. We do hope you'll come visit us again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tabitha W on 27 Jan,2024
John,Thank you for the score 10 out of 10. We appreciate your feedback. We do hope you enjoyed the pool sauna and gym. Looking forward to having you stay again in the future.

10/10 Excellent

Kent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tabitha W on 22 Jan,2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Kari, Silt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was super friendly and expeditious with check-in upon arrival. Property was clean and beds were very comfortable. While I only used the fitness area to fill my water bottle, the facility seemed more than adequate. Lots of choices for the free breakfast. Would definitely book again.
Stayed 1 night in Jan 2024
Response from Tabitha Winters on 22 Jan,2024
Dear Kari,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. If you get the chance to use our sauna it's a great sauna.Sincerely

10/10 Excellent

KATHLEEN

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean. The common areas were kept very clean too. My only complaint was that it snowed while we were there and nothing was done to treat the parking lot over two days. The entrance had salt, but the way the parking was set up you had to walk a bit to the entrance no matter where you parked and it was very slippery.
Stayed 2 nights in Jan 2024
Response from Tabitha W on 20 Jan,2024
Thank you for choosing to stay with us. I apologize that the weather was bad and everything is covered with snow and ice. We do plow and salt during these times. I hope you'll visit us again. Did you get a chance to use the gym or pool and sauna. Those are always my favorites. Sincerely

10/10 Excellent

Kingsly Mohandoss

Stayed 1 night in Jan 2024
Response from Tabitha W on 20 Jan,2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Kyer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tabitha W on 15 Jan,2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Jennifer

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tabitha w on 13 Jan,2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,