Hotels near Kaufhaus des Westens

"Fresh breakfast. Room a/c very comfortable "

"The breakfast was good. The room was comfortable although a bit warm as couldn't get the aircon right. But overall hotel was good & plenty of nice restaurants in the area."

"Perfect hotel location for half marathon. Hotel clean and accommodating. Shame bar not always open as had to leave hotel for drinks/coffee. A bottle of perfume that arrived full disappeared to half empty which we felt very strange and we left this feedback with the hotel on departure. "

"Very helpful staff who were very serviceminded and made sure our visit was to our liking. It was our second time visiting, and It won't be our last. "

"Amazing stay, clean room and lovely staff. Had a bit of a funky smell when we originally entered the room but that was soon cleared with the window open "

"First class all the way. 5 stars for everything."

"Ideal location. Very quiet. Great lobby to unwind in."

"I am disappointed with my recent stay at SANA Berlin Hotel, especially as I had a positive experience last year. The standard has clearly declined. On arrival, the apartment smelled of cigarette smoke, which is unacceptable in a non-smoking environment. Cleanliness was poor throughout , the dining table had visible marks from previous guests, and the headboard in the main bedroom had obvious spill stains, suggesting it had not been properly cleaned. Most concerning, the dishcloth by the sink was heavily stained brown, which is unhygienic and made the space feel dirty. There were also maintenance issues. The towel rail above the bath was skewed and appeared to be pulling out of the wall, giving a neglected and unsafe impression. Service was equally disappointing. For a week-long stay, I expected slippers and a robe to be provided as advertised without asking, particularly to use the pool facilities. By the second morning, when nothing had been provided, I had to request slippers and a robe myself, which should not be necessary. Overall, the apartment felt unclean and poorly maintained. This was a stark contrast to my previous stay and reflects a clear decline in standards. "

"We booked specifically for the spa and extras but when we arrived we were informed that the spa was completely closed for renovations. Nowhere on any sites including Axel’s own website does it inform you that there was a planned closure of the spa. The overall response to the situation as well was unsatisfactory. Disappointed and unlikely to stay there again. "