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"Hyatt was kind enough to upgrade my parents room. My dad is in wheelchair and so they were able to give him bigger room. The service is always excellent. Their breakfast buffet is good. They have variety of food and some vegetarian options as well. They have both western breakfast and Indonesian breakfast. The hotel has beautiful view and it’s a bit away from the main city. So you feel like you’re far away from the business of the city. "

"Very nice staffs, room is also clean and comfortable. Breakfast spread is not a lot but sufficient. "

"We had nice spacious room that was spotless. Staff was very attentive, friendly and helpful. We enjoyed our stay."

"Truly recommend. The building is really nice!"

"everything, from hospitality to personal care, to hygiene to ambience. will recommend to all my friends.."

"Very clean, amazingly attentive staff (still polite and not imposing), lovely affordably priced spa treatments and amazing selection gor breakfast. Super value! "

"Worthy with the price"

"The restaurants were very tasty and the rooftop pool was pleasantly quiet."

"Loved my stay at platinum, the hotel felt premium and the staff were very friendly "