Is Hilton Garden Inn Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hilton Garden Inn Shangri-La?

As of 23 Sept, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Shangri-La on 28 Sept, 2025 start from S$58.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton Garden Inn Shangri-La?

Self-parking is free at this property.

What time is check-in at Hilton Garden Inn Shangri-La?

Check-in start time: 3:00 PM; check-in end time: anytime.

Where is Hilton Garden Inn Shangri-La located?

Located in the heart of Shangri-La, this hotel is within 1 mile (2 km) of Songzanlin Scenic Area and Diqing Culture Expo Center. Ganden Sumtseling Monastery and Guishan Park are also within 3 miles (5 km).

Hilton Garden Inn Shangri-La Reviews, Deals & Photos 2025

About the area

Located in Shangri-La, Hilton Garden Inn Shangri-La is connected to a shopping centre. Ganden Sumtseling Monastery and Dukezong Ancient Town are local landmarks, and some of the area's activities can be experienced at Songzanlin Scenic Area and Three Parallel Rivers. Make sure you don't miss outdoor adventures like mountain climbing and horse riding.

Visit our Shangri-La travel guide

10/10 Excellent

Ray

27 Oct, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice hotel and good service.

Stayed 3 nights in Oct 2024

6/10 Okay

NAOKI

1 May, 2025

Stayed 1 night in Apr 2025

2/10 Terrible

Umer

9 Jan, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Min Sei Aloysius

20 Oct, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The interior design of the hotel was very distinctive of the local tribal culture. Room was clean and the morning buffet breakfast was very sumptuous with the taste catered towards international travellers. The hotel was also near local eateries for travellers to explore local delicacies.

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

10 Oct, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Oct 2024

10/10 Excellent

Chenglu

18 Aug, 2024

Stayed 1 night in Aug 2024

4/10 Poor

Ester

7 Aug, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Buona struttura ma staff non adeguato. Da evitare

Struttura piacevole e ben arredata. Purtroppo il personale non è in grado di mandare avanti in maniera appena accettabile l albergo. Nessuno parla inglese tranne una sola impiegata presente solo la mattina. Appena arrivati sotto una pioggia torrenziale il taxi non è potuto entrare davanti l albergo perché l area di transito era ostruita dalle auto dei clienti cinesi e non sono venuti ad aiutarci con i bagagli e ci siamo letteralmente bagnati. Il ristorante è molto scadente il personale non parla inglese. La struttura è invasa da esclusivamente da famiglie cinesi urlanti e il personale non fa nulla per far rispettare la quiete dei clienti. Da evitare purtroppo

Stayed 2 nights in Aug 2024

6/10 Okay

Andrey

25 Dec, 2020

Liked: Cleanliness, property conditions & facilities

Average

This is a type of hotel you should not anything special from. No in-room dining after 9pm. The breakfast selection was relatively poor, and it was very cold in the breakfast room (don't forget your coat!).

Stayed 1 night in Dec 2020

8/10 Good

Alan d

24 Nov, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2019

4/10 Poor

Li Hsuan

1 Jun, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

不會再入住

比我們晚入住的中國旅行團，吵鬧的不像話，反應服務中心多次，處理了將近二個小時，最後竟然是要安靜規矩的我們換房，而對吵鬧的中國人束手無策，非常令人生氣。

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

15 Mar, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店地理位置好

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

8 Jan, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room Clean and big enough for couple We have 2 rooms - and locate just beside each others (excellent) 1 double and another one twin - as our request

Stayed 1 night in Dec 2018

8/10 Good

lalala, Japan

31 Dec, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

香格里拉市内にある外資系のホテルホテルはロビーや内装がチベット風でとても素敵でした。ただホテルをエキスペディアで予約する際に徳欽とホテル名の横にあり、徳欽にあるホテルと思って予約してしまい徳欽についてから実は香格里拉にあると分かりとても困りました。徳欽の表記は、予約の際に混乱を招くので香格里拉にして欲しいです。

Stayed 2 nights in Dec 2018

10/10 Excellent

zian

4 Oct, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

29 May, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great New Hotel

A new, clean and comfortable hotel with spacious rooms and bathroom. The location is great with eateries, pharmacies, convenience stores a street away. Walking time to Old town is around 25 mins. The buffet dinner at the hotel is great. We paid RMB78 for a hot pot buffet dinner during our stay, excellent value!

Stayed 2 nights in May 2018

6/10 Okay

David

10 Apr, 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Okay

Way too cold in the common areas, particularly the restaurant where all the staff and guests wear winter coats inside. Better written information on the restaurant etc would be appreciated by English speakers.

10/10 Excellent

Chin Wai

30 Mar, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得入住

酒店裡面沒有放濕機，乾燥得很，到處都是靜電。床很舒服，提供的洗漱用品都很好用，還給我們延遲退房

10/10 Excellent

KACHUN

11 Mar, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常好，清潔。

Stayed 1 night in Mar 2018

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